It is located in Quintana Roo, Mexico. Just south of Cancun, in beautiful Riviera Maya.

Yes. If you booked aircraft tickets with Blanca Estela Ascencio, she will be handling all the travel arrangements. Your package will include airport transfers to and from the Iberostar. The Apple Vacations/Amstar driver will greet you outside the terminal and direct you to your transfer vehicle (must show valid I.D. to board the shuttle). Your return transfer will be scheduled at the hotel. Apply to guests leaving from US airports only.

Yes. Unlimited food, drinks, activities, and entertainment are all included. Some additional amenities are available for purchase. Check out the "things to do section" for more information. Although, it is an all inclusive resort, tipping is always welcomed. We recommend that you bring singles with you to tip for services.

There are 5 restaurants at Paraiso Maya, but you may enjoy any of the restaurants at the Lindo, Del Mar, or Beach hotels as well. Here are the restaurants located at the Maya:

Some of the restaurants require a dress code . Per Iberostar, causal/formal dress is defined as: Long trousers or Bermuda shorts and dress shirt, polo shirt, or t-shirt with sleeves for men. For women, casual evening wear is required. Closed-top dress shoes or formal sandals. Please consultant the Iberostar app for more information.

Yes. Download the Iberostar app to book dinner reservations at the restaurant of your choosing, check the daily activities schedule, book a spa appointment, access useful information for your stay, chat with a Guest Services member and much, much more.