If you booked directly through the Excellence Riviera Cancun, your booking likely includes a free transfer to and from the resort with Seasons Tours. Please check your reservation, and contact Seasons Tours via email with your confirmation number and flight details to arrange your transfer.

Ubers, taxis, and other private transfer services are also available from the Cancun airport to Excellence Riviera Cancun.

IMPORTANT: To reenter the United States, a negative viral COVID test is required, regardless of your vaccination status. The test must be taken within three (3) calendar days of departure, or you must provide proof of recovery from the virus within the last 90 days. Airlines must confirm the negative test result or proof of recent recovery for all passengers prior to boarding. Please see: https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-testing-required-us-entry.html

Please also note that antibody or seralogy tests do not satisfy this requirement. You must provide a negative viral test to be admitted back into the United States.

Timing: Test must be completed three (3) days or less before flight departure.

We recommend that each guest print this attestation form and bring it with you. It is our understanding that each traveler will be asked to fill it out at the airport on your way home. https://www.cdc.gov/quarantine/pdf/Fillable-Attestation-English-p.pdf

Testing Available at the Resort: When you check in at the resort, please arrange your COVID testing appointment. It is the sole responsibility of the guest to arrange the appointment. The testing will take place at the resort’s medical center.

The resort offers free COVID tests for guests staying three (3) nights or longer.

If you are staying for less than three nights, the resort will charge you for the test. The cost is $50 per person for the antigen test.

Other Information on the Resort’s Covid Policies:

If you happen to test positive, the resort will allow you to stay at the resort in an isolated room for free for 14 days. Although this sounds fab, please note that you would be quarantined to your hotel room for 14 days and unable to utilize the resort’s amenities. So, please be safe—and get vaccinated if you can—so we can avoid this happening to anyone!

More information about the resort’s COVID policies is available here: https://www.theexcellencecollection.com/coronavirus-travel-information/?_ga=2.73265232.255215712.1619379380-877113486.1614100288 .