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Xander & Shelby

January 9, 2025 • Cancún, Quintana Roo, Mexico

Xander & Shelby

January 9, 2025 • Cancún, Quintana Roo, Mexico

'Q and A' with Theresa

When/How Should I Book?

Right Now! You'll get the most options and best rates the earlier you book. Not to mention, Dreams Jade Resort & Spa is a popular resort and frequently sells out so don't be the one left at home! Also, the couple has a lot of details to plan, so it is best to be considerate of their time and book as soon as you get your invitation. This gives them the time and numbers needed to make and finalize their wedding day plans and budget. The deposit is very reasonable, and you can pay the balance over time with one of our flexible payment plans, or you can pay just the initial deposit now, an additional payment on October 6, and the final balance is due on November 1.


Fill out our 'Make a Reservation' form to get started.


Will I need a passport?

Yes. A valid passport is required for ALL persons traveling. For Mexico, passports must be valid for the entire duration of your trip. Don't have a passport? No worries! Waiting times are approximately 12 weeks, so apply now, and you'll have it in plenty of time!


What's not included with my all-inclusive resort reservation?

Items of a 'personal nature' such as Spa treatments, tours, and excursions are not included. Also, I recommend carrying a fair amount of $1 and $5 bills for gratuities at the airport, tour guides, and transfer drivers. Tipping at the resorts is neither required nor expected. However, I have found that the service is so fantastic and the staff is so engaging that I want to let them know how much I appreciate them, so I bring a little extra for that!


Can I book on my own or stay at another resort?

You can. However, why would you? And here's why:

• The wedding couple has taken the time to set up a room block and sign a contract for those rooms. Rooms booked elsewhere will not be included in their room block and, therefore, won't count toward fulfilling their contract.

• The couple you're celebrating chose a destination wedding to spend quality time with the people who mean the most to them. Staying somewhere else robs them of that experience!

• To be considered part of their 'wedding group' and be included on the guest list and any additional amenities that come with it, you must be booked into their room block.

• Guests not staying at the resort are 'outside guests' and are charged a fee to attend the festivities. There are strict rules regarding what you can and cannot attend, and your time on the property is limited.

• We should have the best price. If you see a less expensive price for the same package inclusions, let us see if we can get the same. Almost always, online prices are lacking in some way or are not apples to apples. I'll need a current screenshot of the price and inclusions so I can verify the components. Our goal is to have EVERYONE book into the couple's room block so they fulfill their contract and earn the most wedding amenities. Pricematched rooms cannot be booked into the room block; therefore, they will not be part of the 'group.' There are 'attendance fees' for attending their events in this case.

• Most importantly, You work hard for the money, and an incredible travel experience is a perfect way to reap the benefits of that hard work! I want you to cherish your precious time together—not stress over it, troubleshoot it, or—worst of all—regret it. So leave it all to me! I'm committed to giving you the effortless vacation experience you deserve! Sidenote: Should you book outside the group and experience any hiccups for legal reasons, I am unable to assist you, and you'd need to go back to the agency that made your arrangements.


What if I have a problem?

One key etiquette tip for guests of destination weddings is to avoid involving the couple in travel or room issues. Contact ME if your name is spelled wrong on your documents or if you missed your flight. Likewise, don't complain to the couple or other guests if your room isn’t ready or the view isn’t perfect. This creates a frenzy. There is no need to add extra stress to the couple. I am the first person to contact if you have any travel-related questions or problems. Our travel partners have 24/7 help desks. If you have issues with the hotel, we need to solve them while you are there. Very little can be done after you check out. Let us help. Not everything always goes as planned. The good news is...that's why you have me!


What do I need to make my reservation?

• Names of travelers as listed on your passport

• Dates you want to travel

• Birthdates of travelers

• Passport number and expiration date

• Credit card for deposit

• Billing address

• Contact info: email address and phone number


Other questions? That's why I'm here, so feel free to contact me anytime! Ready for your quote? Fill out our form, and I'll be in touch to confirm your arrangements.


Shelby and Xander are tying the knot ~ I want to be part of it! (make your reservation form)


I am so excited for Shelby and Xander to experience the wonder and beauty of tying the knot in Mexico, and I look forward to working with every one of you!


Email: theresa@escapewithusvacations.com

Phone: 651-788-4338 ext 213

direct dial: 651-583-7243