Book By
As a courtesy to the couple, if you did not book through the travel agent, please RSVP by June 16th. This lets the couple know who is attending so they can plan their wedding events for the correct number of guests.
Revisions
We understand that you may need to modify your reservation after your room is booked. For this reason, there is no fee for the first revision of a room as long as it is completed before the final payment date. Any additional revisions, and revisions after the final payment date, will incur a $50 revision fee. Revision fees are non-refundable, even if you have insurance, and must be paid at the time of the revision. Revisions are subject to current resort policies, availability, and rates. Per the Refund Policy, deposits and payments made towards your trip are non-refundable.
Revisions may include a:
change of travel dates – all rooms must still be traveling to the wedding resort over the wedding date
change of room occupancy (adding a guest) – additional guests must be added at least 45 days before travel
change of room occupancy (cancel a guest) – guest cancellations depend on whether Cancel Insurance was accepted or declined
change of guest (cancel a guest/add a guest) – at least one original guest must remain in the room to avoid being considered a room cancellation, guest cancellations depend on if Cancel Insurance was accepted or declined
change of room category – rooms are subject to current availability and rates
Please note: the room block closes 45 days before travel. Revisions are not allowed after the room block is closed. Please reach out to your group manager for more details regarding the specific revision you need to make.
Insurance
Per the Refund Policy, deposits and payments made towards your trip are non-refundable for any reason.
Romance Travel Group cannot be held responsible for the decisions of the Couple should they choose to cancel or reschedule their wedding group room block. If the Couple cancels or reschedules their wedding, all rooms booked will be subject to the terms of the cancellation or reschedule. Cancellation or rescheduling changes may include, but are not limited to, changes to travel dates, destination, resort, room category availability, rate increases, cancellation policies, and payment deadlines. Changes to the group made by the Couple do not change the Refund Policy. To protect your travel investment, we highly recommend purchasing an insurance policy.
Cancel Insurance
By purchasing Cancel Insurance, you are protecting your vacation investment. If needed, you can cancel up to the day before departure for any reason. Simply call us or the number in your travel documents at any time before the day of departure to confirm your cancellation and receive a complete refund, minus the cost of the insurance. There are no refunds when Cancel Insurance is declined. Once the Cancel Insurance policy is purchased, it cannot be canceled, refunded, or transferred. For guests sharing a room, if one person in the room accepts insurance, everyone else in the room must also have insurance. Cancel Insurance is only available at the time of deposit and covers your room reservation only. If you decline Cancel Insurance when making your initial reservation, you will not be able to add it later. If you prefer a more comprehensive insurance policy, please purchase a policy from a third-party provider such as Travel Guard or Allianz.
New rooms booked after the final payment date are not eligible for Cancel Insurance.
Cancel Insurance is $195 per person.
Passports
A US valid passport book is required for all travelers, regardless of age. Many countries require passports to be valid for at least 6 months after you return home. For more information regarding passports and entry requirements, please visit www.Travel.State.Gov. Rooms and rates are valid for United States passport holders only. We are unable to make room reservations for non-US passport holders.
Airport
When you book your flights, be sure you fly into the Montego Bay airport, code MBJ.
Flights
Flights are not included with our room block. Usually, the best time to book a flight is 5-6 months before travel when all airlines have their schedules available. We recommend using Google Flights to research fares or set up fare alerts, but then book directly with the airline you're flying with. Fares are the same everywhere, but you'll get much better service working with the airline instead of sites like Orbitz or Expedia. Remember to also check www.Southwest.com as their flights only show up on their website.
Airport Transfers
Roundtrip airport transfers (the ride between the airport and the resort) are a service included with your room reservation. To confirm this service for you, we will be sending you emails so you can submit your flight itinerary via the Flight Link. Your flight itinerary must be submitted via the Flight Link by June 4, 2024, to confirm airport transfers for you. If we do not have your flight itinerary by this date, you will need to arrange and pay for your transfers. There are no refunds for unused transfers.
The transfers included will pick you up at the airport on the day we have you checking in at the resort and bring you back to the airport on the day we have you checking out.