Flights:

Jody can help you book your flight and arrange for transportation from the airport directly to the resort. If you would rather book your own flight, that is an option as well! We would recommend flying into Cancun International Airport (CUN) or you could fly into Tulum Airport (TQO) Felipe Carrillo Puerto Airport. Both are about an hour away from the resort.

Airport Transport:

It is about an hour drive from the airport to the resort, so we would recommend arranging private transportation from the airport to the resort! Otherwise, you may be making several stops along the way and the drive from the airport may take longer than an hour. Roundtrip airport transportation can be arranged with Jody.

Arriving in Mexico:

Once you land, you will proceed to immigration first. This can take anywhere from 10-90 minutes depending on the number of travelers landing at the same time. Be prepared to stand in line (use the restroom before you get in line/bring water) because once you leave the line, you will have to go to the back of the line. Once it is your turn, you will approach the counter with whomever you are traveling with.

You will need your passport(s), which they will review.

Examples of questions they may ask you include: Why are you coming to Mexico? How many days are you staying? Where are you staying?

After immigration, you will move to baggage claim to get your luggage and then head to customs. To go through customs, you will follow everyone toward the exit and people are randomly selected for bag inspection. If you weren't selected, just continue toward the exit.

When exiting the airport, head straight outdoors! DO NOT stop and talk or make eye contact with anyone until you get outside! They are trying to sell you cars, excursions, time shares, etc. They are relentless-just keep walking until you're outside!

Once outside, begin looking for your transportation company name and head that direction! Give them your name and you will be on the way to the resort! PRO TIP: Grab a beer or margarita outside the airport for your trip to the resort! It will make the drive more enjoyable. They will take USD.

Mobile Passport Control:

Mobile Passport Control (MPC) allows eligible travelers to submit their travel document, photo, and customs declaration information through a free, secure app on their smartphone or other mobile device. The use of MPC streamlines the traveler’s entry process into the United States by reducing passport control inspection time and overall wait time. You can download this app to use when entering back into the US after your trip. The app can really shorten the wait time to get through customs in the US! It is easy to use and walks you through step by step how to upload your information to streamline your entry.

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