Yes, all U.S. citizens traveling to Mexico are required to have a valid passport. Ensure your passport is up-to-date and has at least six months of validity remaining from your date of entry into Mexico. Our Travel Agent, Kayla will be requesting these when booking reservations to ensure a smooth experience.

The most common way to reach Playa del Carmen is by flying into Cancun International Airport (CUN), which is about a 45-minute drive away. There will be shuttle transfers available. Please discuss this option with our travel agent, Kayla.

Please RSVP through the link provided in your invitation and email our travel agent, Kayla Compean. She will be happy to provide any additional information you may need!

Call our travel agent, Kayla on her cell: 615-713-9404, or email: info@yourpassportdestination.com. She will answer all your questions about pricing, payment plans, due dates, and anything related to travel.

Yes, there is a link you can book your own reservation. Please contact our Travel Agent, Kayla Compean, via text or email so she can send this information to you. Cell: 615-713-9404.Email: info@yourpassportdestination.com

50% of the reservation to be paid by Feb 15th 2025. Must be paid in full by May 2nd 2025.

Yes, The Fives requires a 3 night minimum stay.

Guests can indulge in diverse dining experiences at several on-site restaurants and bars, offering buffet-style meals, à la carte options, and convenient snack bars. The package includes breakfast, lunch, dinner, and unlimited beverages, such as cocktails and soft drinks. However, additional charges apply for services like the Marley Coffee Shop & Ice Cream Parlor, Bali Beds, Vassa Spa, and upgrades to the à la carte restaurant menu. The resort makes it very clear that any additional charges are transparently listed, ensuring guests are aware of extra costs for items.

Yes! Our travel agent will assist you in arranging seamless transfers to and from the resort, ensuring convenient transportation between the airport and your destination.

Check-in is typically at 3:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability.

Yes, however we HIGHLY recommend booking at The Five's through our travel agent. This will ensure that you will have access to attend all of our wedding events. If you book outside our travel agent, you will also need to pay additional fees in order to be on hotel grounds and attend our private events. If you must, please let us know ASAP.

Yes, complimentary Wi-Fi is available throughout the resort.

Yes, the resort is family-friendly and offers kid-friendly activities and amenities.

The resort offers a wide range of activities, including water sports, fitness classes, beach volleyball, live entertainment, and kids’ programs.

Yes, the resort offers a kids' club with supervised activities for children ages 4-12.

Yes, the resort offers vegan, vegetarian, and gluten-free options at select restaurants. Please let our travel agent Kayla know in advance of any dietary restrictions so she can relay this to the staff prior to your arrival.

Yes, beach towels are available for guests at the pool and beach areas.

Yes, there is a 24-hour on-site medical service available, and a pharmacy is nearby for guest convenience.

Dress to Fiesta! Think Beach Semi-Formal — polished but relaxed. We want you to feel comfortable, colorful, and fabulous! It’ll be hot (love is hot… and so is Mexico!), so choose light fabrics, bold colors, and outfits you can dance in. Need ideas? • Ladies: Flowy dresses, sundresses, or breezy jumpsuits. Bright colors and festive prints encouraged! • Gents: Dress pants or chinos with a button-down (jackets and ties optional — but dance moves required).