DURING YOUR STAY
COMMON QUESTIONS:
1. WHAT IS WEATHER LIKE IN DECEMBER?
December is considered Mexico's "dry season", meaning little to no rain. Plan for bright, sunny skies with temperatures in the high 80s and low 70s.
2. What are the room category differences?
No matter what category you choose, the rooms are all stunning! The resort is all-inclusive so you will have unlimited access to: dining, drinks, endless entertainment, wifi, 24-hour room service and pool/beach wait service. The "Preferred Club" upgrade has rooms in premium locations, upgraded mini-bar, upgraded bath amenities, personal concierge service, access to exclusive dining options for additional fee including Omakase sushi, taco and tequila tasting and the Author's Signature restaurant at adjoining Secrets Impression Moxché. The "Preferred Club" also has it's own private rooftop lounge which features a pool, bar and restaurant. This exclusive lounge is open daily from 10:00am-11:00pm.
3. What are some of the amenities at Moxche?
The grounds at Moxche are immaculate, truly deserving of the 5-star rating. There are 7 heated pools (not including the rooftop preferred club pool) and 3 man-made cenotes. There is entertainment provided day & night: open air amphitheater, live musical performances, spectacular shows, windsurfing, beach and pool volleyball. Additional activities include: snorkeling, bike tours, archery, paddle boarding, tennis, a ride on a catamaran, scuba diving, deep sea fishing, dancing and cocktail classes. Some activities may have an additional charge, please visit the resort office from more information.
4. What if I want to do an outside resort/excursion?
How exciting! We ask that you avoid any off site excursions on Wednesday 12/11/24 and Thursday 12/12/24. We will be having a welcome party Wednesday evening and celebrating our marriage on 12/12/24! All offsite excursions are at your discretion. Please feel free to reach out to Gina, our travel agent extraordinaire for guidance/ideas.
5. Is there a gym on property?
Yes! The gym is located near the spa area. It is not an expansive gym, however it features the necessary equipment to achieve a good workout: treadmills, free weights, exercise bicycles, rowing machine, step machines, elliptical machines, aqua spin and aerobics, beach yoga and other fitness accessories (e.g., yoga mats, exercise balls).
6. I'm interested in booking a spa treatment, what services are offered?
Moxche's spa is phenomenal! It is a Spa by Pevonia. Here are just a few of the incredible services that are provided: aromatherapy salt, glow water lily sun relief, relaxing couples massage, papaya-pineapple crème fraîche body wrap, oxygenating facial and a hydrotherapy circuit.
7. What are the dining options on property?
There are 11 unique dining selections - seven à la carte restaurants (two of which are located on the beach), one buffet, a grill and a café, and 24-hour dining options are available to enjoy late night bites providing limitless options for every craving. Below are lists of the different locations and their cuisines:
1. ALLORA ITALIAN CUSISINE: Delectable Italian cuisine, served à la carte
2. BAMBOO SOUTHEAST ASIAN CUISINE: Delectable Southeast Asian cuisine with alternative plant-based menu, served à la carte.
3. BAREFOOT GRILL FLIGHT LUNCH SPECIALTIES: Light lunch in casual and relaxed outdoor setting.
4. BISOU FRENCH CUISINE: À la carte French fare in a romantic, elegant atmosphere.
5. COCO CAFÉ COFFEE & SNACK BAR: Begin the morning with a cup of local brew at our sunny indoor/outdoor café.
6. DARK HORSE SPORTS BAR: Contemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf simulator and foosball tables available.
7. DOS ALMAS MEXICAN CUISINE: Authentic Mexican, à la carte cuisine, including a taco tasting bar with Tequila/Mezcal tastings.
8. EMBER STEAKHOUSE: Open fire grill serving fine cuts, served à la carte.
9. MANTARRAY SWIM-UP BAR: Relax with a refreshing cocktail at this swim-up pool bar.
10. MARKET CAFÉ INTERNATIONAL BUFFET: A buffet-style restaurant serving a variety of local and international cuisine.
11. MOXCHÉ THEATRE THEATRE BAR: Sip your favorite cocktail while enjoying nightly entertainment.
12. OBSERVATORY ROOFTOP PREFERRED CLUB RESTAURANT: Rooftop Preferred Club restaurant and bar with beautiful views. Bar is open from 12:30 p.m. – 5:00 p.m.
13. MOXCHÉ LOBBY BAR: Lobby bar featuring chic furniture for lounging with a refreshing cocktail and live music at night.
14. SEASOULFRESH SEAFOOD: Seafood served in open-air, quiet and romantic seaside setting.
15. SUKI PAN-ASIAN CUISINE: Asian fusion à la carte specialties with sushi bar and Teppanyaki tables.
16. SUGAR REEF POOL & BEACH BAR: Bar offering signature cocktails.
17. THE COVE BAR INTERIOR BEACH POOL BAR: Bar serving your favorite tropical cocktails. And of course, don't forget unlimited 24 hour room service!
8. Is there a dress code on property?
Yes, there is! Please note that some of the restaurants are higher end and have dress codes. Men are required to wear long pants to these higher end restaurants, if there is an outdoor section, the hostess may seat you there. Please take that into consideration when you are making dining reservations and packing.
9. Do we tip for drinks and dining?
Although dining and drinks is all-inclusive, tips are graciously appreciated by the wait staff. It is customary to tip $1-$5 when getting drinks for a bar and $10+ when having sit down drinks. We recommended having smaller bills available for your convenience.
10. I have a question but I do not see it here, what do I do?
No worries at all! Text/call either the bride or groom. We will get back to you with an answer. Your question will be featured on the "Updates" on the homepage should other guests have the same question!