When do I need to RSVP by?
Please only RSVP once you've booked your room. We kindly ask that RSVPs and room bookings be completed by July 1st, 2025.
Where is the Wedding?
Hotel Xcaret México. Playa Del Carmen, Quintana Roo, Mexico.
Are Xcaret México, Xcaret Arte, and Occidental at Xcaret the same hotel?
No, they are not the same hotel. While all three are located in the Riviera Maya and share connections to Grupo Xcaret, they are separate properties with distinct offerings and experiences. The wedding is at Xcaret México, and your rooms must be booked there as well.
Do I need to stay at this resort to attend wedding?
Guests are required to stay a minimum of 3 nights—December 16, 17, and 18, 2025—to attend our wedding at Xcaret Hotels. If you would like to be added to the room block, please contact us! A discounted rate has been arranged for our wedding guests, with reserved dates for the Hotel Xcaret México Room Block from December 13–22, 2025.
What's the booking process?
1. Please see Room prices found under the 'Travel Info' tab for each category.
2. You would like to book with our discounted rate? Please contact us. We'll provide you with the code and link.
3. Book the room with the link and code we provide you.
NOTE: You do not need to book with our room block code/link. However, you do need to stay a minimum of 3 nights (Dec 16-19).
What is included in the price of my room?
The room rate includes the cost of your stay at the resort; food; drinks; transportation to/from the Cancún airport; admission to all 6 nature, water, and amusement parks; activities such as kayaking, paddle boarding, and yoga classes; taxes; and tipping for staff. The only things not included in the price of your room are airfare, spa services, and souvenirs from gift shops.
Is the bed configuration for the room at the hotel guaranteed?
While the bed configuration is not guaranteed by the hotel (you may receive either one king-size bed or two queen-size beds for the room), you can request your preference. A few days before arrival, be sure to follow up with the hotel, as this may increase the chances of getting your desired bed configuration. However, please note that it is still not guaranteed by the hotel.
What is the check-in/check-out policy?
Check-In Time: 3:00 PM
Guests are required to provide a credit or debit card at check-in for incidental charges. Please note that a hold will be placed on the card for the authorized amount. Additionally, guests may arrive before their check-in time, and if their room is not yet ready, they can still take advantage of hotel perks, including food and beverages.
Check-Out Time: 12:00 PM.
After checking out, the hotel provides luggage storage and allows guests to enjoy access to the resort facilities (excluding the parks) until 6:00 PM.
Can I bring a guest?
Please contact us.
Where do I fly in?
Cancun International Airport (CUN).
Is transportation from the airport to the resort provided?
Yes! Transportation to and from Cancun International Airport (CUN) is included in the price of your room.
How long is the drive from the airport to the resort?
1 hour.
When do Robert and Paty plan on arriving to the resort?
We plan to arrive at the resort on Saturday, December 13, 2025, and stay until Friday, December 19, 2025.
Dress code?
Beach Formal Wedding Attire, bright colors are encouraged!
Need a valid passport?
Please make sure your passport is not expired when making travel arrangements. Usually, passports must be valid for at least 6 months beyond your travel dates. For example, when traveling to Mexico in December 2025, your passport must be valid through June 2026.
What is the temperature like in December?
The anticipated weather for December is expected to have highs in the mid 80s (27C) and lows in the mid 70s (21C). For your comfort, the pools are heated.
Will our group’s rooms be located near each other?
Not necessarily. Room locations depend on several factors, such as the room category each guest books—since different categories may be in various areas of the resort—and the resort’s occupancy level at the time of the event.
Do I need to make dinner and park reservations?
It is recommended that you make your reservations at least 30 days prior to your arrival.
We will post a timeline of events and excursions planned for those days at the resort on our itinerary page.
Will I need to bring electrical converters?
No, if you're coming from North America. Yes, if you're coming from Europe. Mexico uses the same electrical outlets as the U.S. (type A and type B, 120V (or mistakenly called 110V)).
Does the resort sell sunscreen?
They do, for a hefty price. Packing your own is definitely the way to go, especially when you can bring the travel-sized versions in your carry-on.
Travel must haves
Bring plenty of bug spray/repellent. While December is not typically a very buggy time of year, it can be expensive at the resort.
What should I bring to the amusement parks?
The first things that come to mind are mineral sunscreen (chemical-based ones are not allowed in the parks), water shoes, and a waterproof phone case.
What if I have other questions?
Please feel free to contact Paty or Robert with any other questions or concerns you might have about the wedding week.