What are the visa and/or passport requirements for Mexico?
Travel to Mexico requires valid passports, even for US Citizens. Please ensure that your passport expires after 6 months from the date of entry into Mexico. Mexico has no visa requirement for US Citizens, but you will be asked to fill out a FMM form (Mexico's visitor permit) on the plane or once you land. Once you get to immigration and customs at Cancún airport, the agents will give you the bottom half to retain until you leave the country. It is VERY important to keep this secure until you leave Mexico.
Indian Citizens will need to obtain a tourist visa unless they have a valid US Visa or are permanent residents of Canada, UK, or Japan. Please verify requirements before travel, you can find specific requirements here.
If in doubt, please get in touch with your local Mexican embassy.
Is there transportation available between Cancún International Airport and the resort?
Yes you can use the link provided here or you can secure separately. This is all at your own cost.
What time is check-in and check-out at Dreams Natura?
Check-in time is at 3pm and check-out time is at 12pm. Reservations made through Shaadi Destinations will be given priority on early check-in times as we will make requests directly with resort management. Early check-in is not guaranteed, but the resort will do their best.
Guests are welcome to stay on property all day the day of check-in and check-out. Bags will be stored with your butler staff when you don't have access to your room.
Can I stay for just 2 nights?
While most destination wedding guests choose to stay 3-6 nights when flying to Mexico, we understand there may be certain limiting factors. Unfortunately, group discounts are only valid on a minimum of 3 night stays. If you must stay 2 nights, please contact us at support@shaadidestinations.com so we can find the best rates possible for you. Booking through Shaadi Destinations allows for certain group benefits to be conveyed and allows for the best rate possible.
Are kids welcome?
We chose Dreams Natura because of the endless list of activities that will turn us all to children - so children are encouraged!
The Explorer’s Club is loaded with fun, kid-oriented activities scheduled throughout the week, making for a vacation experience parents appreciate and children will never forget! Let them play and have fun in a secure environment while you enjoy too. For teens, the Core Zone Teen's Club is loaded with activities, video games, table sports, and more!
 

In Mexico, please only cash or checks, no boxed gifts!