A few months ago,while planning my wedding I met with a few potential companies, and selected Fade to Black for the video and photo of my wedding. We exchanged emails detailing exactly what I expected to be filmed and included in my wedding vid...eo.
Ladies and Gents, the final video that I received for my wedding, done by the owner Gil, fell short of anything that I could have ever imagined. There is no way to sugarcoat this message, the video was plain and simple the lowest point and the biggest disappointment of my wedding. I had such a bad experience with this company that I feel that other brides need to know so they won’t make the same mistake that I made by hiring them.
The video started with a shot of the back of one of our guests picking up her name card. This shot in itself and having at the beginning of my wedding video is still a puzzle to me. Then, somehow, we were abruptly taken to the wedding ceremony where Gil managed to only film one side of the chapel. He stood on one side and mostly filmed only the side where my family members were sitting. There was very Iittle to no shots on my husband side of the family at the chapel. As if that was not bad enough, whenever he was moving the camera, we got a few nonsensical shots of the ceiling of the chapel.
Then came the filming of the cocktail hour. I can’t criticize his work there because that part barely made it to the wedding video. During the cocktail hour, I was out being photographed with my husband and was hoping that my wedding video would provide me with a visual of the atmosphere of the cocktail hour. After the wedding, I asked Gil about the lack of shooting of the cocktail hour even though I specifically requested that he filmed the cocktail hour in previous emails. He nonchalantly told me that, IN GENERAL, guests do not like to be filmed when they are eating. To my knowledge, none of my guest reported having any issues with being filmed at a cocktail hour. But hey, I will never know what it was like at the cocktail since Gil decided and I quote again “in general guests don’t like to be filmed when they are eating”.
Then, we moved to the reception section, what should have been the purest testimony of how much our guests enjoyed and appreciated the wedding. Again there, Mr. Gil was consistent in being the biggest disappointment of the wedding. The shots of the reception room before the guests arrived were all awkwardly paced together. They gave no impression of a rolling or a moving picture as the shots were jumping from one scene to the other. He barely went around the room to film those who were in attendance. Now as if all that I have previously described was not enough, to top it all, for no logical reason whatsoever, he stopped filming and abruptly cut the video 20 to 30 min before the end of my wedding. A few precious and priceless moment of my wedding including the electric slide and selected meaningful cultural songs were not part of the video.
When I contacted him to express my disappointment, he was more offended than me. When I asked about not filming the end of my wedding including the electric slide, I got the most outrageous of all his multiple nonsensical excuses. I was bluntly reminded that I was making a big deal for a dance that has been out for about 20 yrs and that was no longer in style.
The man was very disrespectful to me.In conclusion i never got a corrected video, he stopped answering my phone calls and all my emails.