If you have questions other than what we have listed here, please reach out to
Sarah Anne, 229-416-5520.
Communication
To keep everyone up to date on wedding-weekend details and to communicate while we’re in Mexico, we created a WhatsApp group.
WhatsApp works across iPhone and Android devices and makes international messaging simple. We’ve turned off reply permissions to avoid flooding your phone, but you’re welcome to start smaller groups with friends or family.
Join by scanning the QR code or clicking this link: https://chat.whatsapp.com/EnpANKs4uHQ919NYi5XbnU?mode=gi_t
Booking your travel
All of the information needed to book your room, flight, and airport transportation is on our "Travel" page.
We have reserved a room block at the Hard Rock Riviera Maya with special group rates. There are limited rooms available so we recommend booking as soon as possible.
Rooms must be reserved with a deposit by July 18, 2026.
Rooms must be paid in full by August 17, 2026.
Who should I contact with travel questions?
Please contact our travel specialist, Renee, at renee@lizmooreweddings.com or 724-651-3508. If you call, please leave a message and she will get back to you ASAP. Email is a quicker response.
Do I have to stay at the Hard Rock to attend the Welcome Party on Thursday, October 22, 2206?
Yes, to attend the welcome party you must either be staying at the Hard Rock or be in possession of a day pass.
Do I have to stay at the Hard Rock Riviera Maya to attend the wedding on Friday, October 23, 2026?
No, you do not have to stay at the Hard Rock Riviera Maya to attend the wedding ceremony or reception.
Our wedding will be held at a separate venue, Blue Venado Paamul.
How much is a day pass to the Hard Rock Riviera Maya?
Day passes to the Hard Rock Riviera Maya are $161/per person and include all the all-inclusive amenities.
How do we get to and from the wedding?
Transportation to and from the wedding venue, Blue Venado Playa Privada, will be provided from the Hard Rock Rivera Maya. The transportation service will not be accessible to guests not staying at the Hard Rock.
Please meet in the Roja lobby at 4PM. The shuttle will depart at 4:15PM.
Can I bring a plus one?
Unfortunately, we can not accommodate additional guests, we can only accommodate those formally invited on your invitation. Your invitation will be addressed as [your name] + [guest] if a plus one has been given to you.
Will it be open bar at the welcome party and wedding?
Of course! We would not have you fly all the way to Mexico and then make you pay for your drinks. Drinks are on us (as long as you're on the dance floor) and the hangover is on you.
Can my kids come?
Yes! Kids are welcome. Please make sure you RSVP for everyone in your party that is attending.
If you would like to bring your kid(s) to Mexico, but want a kid-free night for the reception and ceremony, the Hard Rock offers babysitting services at the resort for an extra cost. When we visited, we were quoted $125/per 4 hours.
Passport Information
Your passport must be valid during the entirety of your trip. Check it now!
How much tip money should I bring?
This is really up to you, but the reviews we've read re: service were great and tipping is always very much appreciated. We recommend bringing around $40/day per person in small bills $1, $5, and $10 (shuttle driver, bell hop, servers, bartenders, housekeeping, room service). If you run out of cash, there is an ATM on property that dispenses USD and the servers are happy to help you break large bills.