4.8 out of 5 stars and 30 reviews Best of Weddings (1x).
4.8
(30)1515 West Third Street, Cleveland, OH
About this vendor
A wedding at The Ritz-Carlton sets a new standard in romantic elegance. From custom menu design to hospitality suites for your guests, we offer the most comprehensive wedding services and specialize in creating uniquely perfect wedding experiences.
Amenities + details
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
On-Site Accommodations
Reception Area
Wireless Internet
Covered Outdoors Space
Liability Insurance
Outdoor Event Space
Settings
- Ballroom
- Historic Venue
- Hotel
- Restaurant
Venue Service Offerings
- Bar & Drinks
- Cakes & Desserts
- Food & Catering
- Planning
- Rentals & Equipment
- Service Staff
Awards and Affiliations
2013 'Best of Weddings'
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Reviews
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4.8
out of 5.030 reviews
Review photos
Showing slide number 1 out of 9
Choosing the Ritz Carlton Cleveland for our NYE wedding was one of the best and easiest choices we made. Emilia, Q and the team are incredible. Our guests raved about the food, dri...
nks and ambiance. We had a smaller wedding in the radiant room with an after party NYE Countdown in the highball room. If you want a personalized high quality stress free wedding look no further than the Ritz Carlton Cleveland. They truly care about you, your family and your guests experiences. You won’t find better service anywhere.
Choosing the Ritz-Carlton for our wedding reception was one of the most stress-free choices that we made in our year of wedding planning. Julie is absolutely amazing, going out of ...
her way to find creative solutions for even my smallest worries. I really felt like I was her only bride- this feeling is reason enough to choose RCC. Thank you to David, Julie, and the entire Ritz-Carlton Cleveland team for making my reception a dream come true!
The easiest decision we made was deciding on having our October wedding at The Ritz. The service is impeccable. The food and drink menu is phenomenal and the staff goes above and ...
beyond to make sure the night goes off perfectly. I cannot say enough good things about The Ritz Carlton Cleveland.
If you're looking to have a custom wedding, with high-quality service, look no further than The Ritz-Carlton Cleveland. We had a specific vision for our wedding (including menu opt...
ions, high-end open bar, aesthetic, and guest experience) and The Ritz-Carlton exceeded our expectations in every way. From day-one on our tour with David, to working with our INCREDIBLE wedding coordinator Julie S. for a year, we were blown away by how easy The Ritz-Carlton made our vision come to life.
Pierogis for appetizers as a nod to Cleveland? No problem. After party open-bar in the High Ball Lounge? No problem. Custom cocktails with a secret recipe from our favorite college bar? Our bartenders got it. *Bride: "I'm starving after wedding day photos..." Here is a surprise platter of cheese and crackers (bride's favorite).
Our wedding weekend was absolutely perfect, but also our wedding planning experience was incredible - thanks to Julie, Chef Richard Arnoldi, Chef Ian, and The Ritz-Carlton team. When you start planning your wedding, you don't realize how critical it is to have a great venue and team behind you every step of the way. You soon learn, wedding day magic is created by people like Julie. Every step of the way, she was there for us - answering countless questions and emails, recommending unique ways to make our wedding spectacular, advocating for what we wanted - all while making us feel like family. As a "Type A" bride, I could not imagine having anyone else but Julie by our side, and would trust her with ANY event.
In addition to our wonderful experience as the bride and groom, it is also important to note every wedding guest had a spectacular time at The Ritz-Carlton. Multiple wedding guests commented "the incredible service" we had at our wedding, as well as, the "fantastic food" and "welcoming atmosphere". Everything we wanted for our guests to experience.
We cannot thank Julie, David, the Chefs, and the entire Ritz-Carlton team enough for making our entire wedding experience so special. If you a Cleveland bride and considering The Ritz-Carlton, go on a tour and see the magic for yourself.
We held a smaller wedding of 86 people in the Radiant Room/ Highball Room for cocktail lounge at the Ritz. We were so incredibly impressed. They made us feel like Kings and Queens ...
the entire weekend. We worked with Emilia as our event coordinator and she was always available to help calm our nerves and to answer my questions. I highly recommend going with the Ritz. They know what they are doing and we experienced very minimal stress with their assistance. I can't recommend enough!
I did not have my wedding here; however, we did host my bridal shower and the day-after wedding brunch at the Ritz, and both events left myself and my guests absolutely speechless....
First, I have to comment Amelia, the event planner that we worked so closely with at the Ritz. She went ABOVE and BEYOND to ensure our events were perfect! Between scheduling Zoom calls (I was an out of town bride) to staying in constant touch with us via text, she truly is the most incredible event planner and an amazing asset to the Ritz. You are in good hands with her!
Beyond Amelia's incredible work, the rest of the Ritz staff ensured that I felt like absolute royalty during both events. They were beyond helpful in transporting decorations, flowers, and gifts. If given the opportunity to have my wedding over again, I would choose to have it at the Ritz.
My husband and I had our wedding reception here in the fall of 2019. Honestly - everything was perfect. Our wedding planner (Emily) was amazing and made everything so easy. At the ...
time I was travelling out of town every week for client work and lived in Chicago. We had limited weekends to get things done and Emily and her team were extremely flexible and supportive. The communication was always clear. We knew what was done and what we still needed to do. The tasting was a blast and we felt very valued. In the final days the Ritz team made sure we were comfortable with all the plans and were available for all questions. On the day Emily was on hand to handle any last minute details and the reception was beautiful. The attention to detail was incredible and we constantly heard positive feedback from our guests in the weeks after the reception. We had a fabulous time and would absolutely recommend the location and the people to anyone looking for a reception venue. Thank you!
Helped make all my Wedding Dreams come true!
The Ritz was awesome! Everyone raved about the food. It was so good, and my vegetarian friends said it was the tastiest and most filling vegetarian entree they have ever had at a w...
edding. The wait staff was so helpful. They even sent us brand new dinners to our room when they saw we hadn't had much of a chance to eat. Most of our guests were from out-of-town, so we wanted the night to be something worth traveling for, and it was! Lindsey, our planner, was very helpful throughout the whole process. She even made sure that we had a Bridal ready room for my bridesmaids and myself to get ready in the morning of. It was a great day all around.
Amazing service
Perfection, every detail was really perfect. The attention to detail is truly amazing. Everyone my wedding party met was nice, polite and excited. Kiki can keep everything together...
and she helped us make quick, smart decisions. The food is unbelievable, all of it!
Could not be happier selecting The Ritz Carlton Cleveland for our wedding venue. We held our ceremony, cocktail hour, and reception at The Silver Grille in Oct 2017. We worked with...
Lindsey as our coordinator and thank goodness we had her -- she was amazing every step of the way! Responsive, knowledgeable, professional, and a genuinely sweet person! The food was fantastic, service cannot be topped... I truly felt VIP on my wedding day. When we were choosing a venue, we were looking for a place that would make for a truly wonderful experience for our guests (as almost all were traveling from out of town), The Ritz Carlton truly wowed each and every one. if you are looking for a venue to take care of EVERYTHING for you the day of your wedding so that you can relax and enjoy yourself, then you must get married at The Ritz Carlton !
Getting married at the Ritz-Carlton was one of the singular best choices that we made in our wedding planning. My husband and I visited and contacted countless wedding venues, from...
Severance, to the Botanical Gardens, to other hotels, to the Club at Hillbrook, and none compared to the Ritz-Carlton in the combination of elegant appearance, luxurious service, and downtown glamour. The convenience of having a hotel wedding cannot be understated, but the fact that the Ritz-Carlton is tucked away grants it an exclusivity and a uniqueness that completely differentiates it from other hotels. From our initial visit to our tasting, and other planning meetings in between, we were treated like royalty. This treatment continued for our guests and wowed everyone who attended. The hotel is completely renovated as of late 2016, and the ballroom is impeccably decorated - the furniture (especially in the pre-function space) looks like furniture that you might pay to rent for a party. The food is exquisite not only in taste but in decoration. The white-gloved butlers who assist guests throughout the night make an incredible impression, and the hotel is simply gorgeous. The hotel is just the most incredible package when it comes to hosting a wedding. In addition to this, the brunch the morning after in the Riverview Room was incredible - not only is the spread wonderful, but the room set up looks more beautiful than I could have imagined! The staff moved all of our floral arrangements into the room so that we could enjoy them again, and they brought all desserts from the evening prior and to-go bags for guests so that nothing went to waste. Everything is presented with complete grace and beauty - I cannot stress enough what a wonder it was to have my wedding at the Ritz!! Working with Janna Woo, the wedding coordinator at the Ritz, is seamless, and she is incredibly kind and helpful in making sure that every element of the wedding goes smoothly and just how the bride imagines. I would recommend the Ritz to any bride wishing to have a glamorous, downtown wedding!!
Stayed here the night of our wedding. We got a suite right in view of the lake in the Cleveland sky line. I would have give 5 stars but we paid for the wedding package and it wasn'...
t there when we got to our room.
We got married at the Silver Grille which is owned and operated by the Ritz-Carlton. The venue was absolutely exquisite. It is an art-deco style venue that has been completely rest...
ored to how it looked in the 30's. It's loaded with character and charm. It's a great venue for a couple who wants a unique wedding. The service was absolutely outstanding, they have a wedding butler standing by on the wedding day to take care of the bride/groom's needs. The guests were all commenting on the terrific service. It's not a cheap venue, but compared to the other hotel run venues it's not much more for a way better looking venue, excellent food, and outstanding service.
My wedding went off without a hitch and everything was magnificent. From the planning, to the tasting to check out the day after the wedding we were made to feel like royalty. Our ...
wedding coordinator Emily, was such a pleasure to work with and showed poise at every step. We had the ceremony in the Ball room and the reception to follow. I was very skeptical about the room change over. But they did! And they made it look stunning.
My fiancé and I visited several venues around Cleveland when we first became engaged. We knew our budget, capacity needed and when we wanted to get married—that was all. Our venue ...
visits were all over the place: Rock & Roll HoF, Severance Hall, Botanical Gardens, country clubs, museums, and several downtown hotels. After weighing the pros and cons of the various locations and considering that Ohio Mays can involve dreadful weather we decided to keep all wedding-related activities to a small area (i.e., Public Square). We also decided that having a hotel reception made the most sense and narrowed our final selection to the three Marriott hotels on Public Square: The Ritz-Carlton, Cleveland, The Renaissance Cleveland Hotel and the Marriott at Key Center.
When push came to shove the Ritz-Carlton, Cleveland (R-C) was our final decision for three key reasons:
1) The Ritz-Carlton brand is synonymous with beyond excellent service and high quality experiences
2) The R-C had the least "hotely" feel of the three hotels
3) Valet at the Renaissance is a nightmare following an event
The customer service aspect of the Ritz-Carlton was evident from the moment I submitted the online request form for a wedding. R-C responded back to me within hours, whereas the Renaissance and the Marriott both took several days (in the case of the Marriott I submitted my RFP three times before finally receiving a response). We promptly scheduled a walk-through as the last stop on a whirlwind Friday of venue visits—and I guess the saying is right, save the best for last.
Maybe we were tired after talking to many venues and driving around Cleveland. Maybe we just wanted to make a decision. Or maybe it was the welcome champagne when we arrived in the lobby to meet with David? Who knows what "it" was, but I truly feel we made the right decision for our non-destination wedding in Cleveland.
Our event coordinator, Emily, was fabulous. She was so professional at all times—and did an excellent job of rounding up the cast of characters involved in the wedding planning process. I cannot say enough positive comments about Emily. All details leading up to the "day of" were coordinated through Emily (which is why her professional attitude and organizational skills were key). I gave her the names of our florist, cake person, photographer and DJ, and she took it from there. It was fabulous having the built-in coordinator because I truly had little to worry about. Two days before the event we dropped off several boxes of gift bags, menus, favors—and Emily took care of everything.
The only negative experience we had during the "planning" phase was directly related to a hotel management change, not the event planning team. We were told when we signed the contract we could reserve an unlimited number of rooms that would simply be let go one month in advance of the wedding if unreserved. When the time came to reserve our block we were told we could only reserve 20 rooms and had to push the sales staff to get a block of 50. Emily was unfortunately stuck in the middle of this situation and eventually she was able to secure our 50 rooms. It was aggravating but worked out in the end.
The event itself went fantastically well! Guests enjoyed the party, my fiancé and I were unstressed and the hotel staff kept our glasses full. It was an overall wonderful experience and the R-C definitely lived up to their reputation of excellent service and high quality experiences!
The Ritz put on a wonderful bridal show. Many great vendors and great ideas.
We hosted a large party at the Ritz Carlton. We worked with our coordinator for several month and she was very helpful. The ballroom, guest amenities and service are all excellent....
However the food served at our event was not great. I have to say, that the food we requested was not what they usually offer in their packages, so it was a real stretch for them. Regardless, we had THREE different tastings with the chef to get the food right and we were pretty happy at the final tasting. But the food at the event was nothing like the tasting. And even our guest made some comments about the food.
I think if we had served a menu that the chef was more used to making maybe the food would have been better but we're still very disappointed at the quality of the food served. For the price we paid we expect higher quality. Also you should expect to be heavily overcharged for minor additions.
We strongly feel that we chose the perfect wedding reception venue in the Ritz-Carlton. We visited 6-7 venues and considered many more -- the Ritz-Carlton stood out as classic and...
exceptional. The level of service is unparalleled in the city, and we were made to feel like royalty during our event. Our guests continue to rave about the amazing food and service. We plan to use the Ritz-Carlton, Cleveland for future events, and highly recommend them to any bride and groom who desire the best of the best.
Lovely place, water pressure wasnt so good, but perfect setting & food. I wanted to steal all the pillows, the bed was amazing!
Overall, they were fabulous! Our wedding coordinator got switched in the middle of planning, but our replacement(s) were outstanding! Their service is 5 stars...the only disappoi...
ntment was the food was not as good at the reception as it was during the tasting!
The Ritz was absolutely amazing!!! Great location downtown. The place is beautiful. The food is gourmet and they are the only place in Cleveland with table side selection. And the ...
staff & service,,, the best. Everything was absolutely perfect!
Best wedding food! Great wedding planner provided for the reception. You wont regret choosing them!
Went there for a dinner, very nice. Not in the area of our wedding thou.
You simply cannot go wrong with the Ritz. Jennifer Dale was our wedding planner and she was wonderful. Our wedding was the best day of my life and I'm so glad we chose the Ritz!
The Ritz was fabulous. If you have a lot of out-of-town guests, it's absolutely perfect in terms of accommodation, service and the concierge floor in the hotel was an added bonus. ...
I was 110% satisfied with everything. In fact, it was better than I imagined. The service was top-notch from the first showing we had there, to the tasting, to the big day! The food was great and with them, anything was possible. The only downside, the dance floor could have been bigger.
Our reception venue was The Silver Grille, a historic site landmark for Cleveland. It had been preserved within the past few years to the original condition when opened in the 193...
0s. It was unique, classic and grand. As it is managed by The Ritz Carlton Cleveland, we had an outstanding array of services through The Ritz.
;Watch time-to-table on food service
elegant, romantic, top of the line venue;if you have to get married in Cleveland, this is the place to do it!
Contact
1515 West Third Street, Cleveland, OH
The Ritz-Carlton, Cleveland