About this vendor
With offices in the heart of Manhattan’s Diamond District, close to NYC, 25karats.com creates handcrafted jewelry, ideal for your wedding day, with stunning wedding bands, engagement rings, anniversary rings, and much more available. Add magical sparkle and quality creations to your special day with 25karats.
The company offers customization on its wedding rings to ensure a personalized touch if you so desire. Each ring is available in over 100 variations, including different precious metals, finishing touches, widths, and more. You can make a unique ring or band that reflects your love story, and that is 100% you. 25karats.com delivers right to your door so you can design your one-of-a-kind piece and receive it without leaving the comfort of your home.
25karats provides various options to ensure the highest quality, taking pride and satisfaction in playing an integral part in your momentous occasion. From a 60-day money-back guarantee and lifetime warranty to free resizing and personalized customer service. 25karats aims to give you a seamless experience and create a stunning piece of jewelry that will bring a smile to your face and that truly reflects you.
Details
Business Attributes
- Woman-owned Business
Rings
- Engagement Rings
- Ring Services
- Custom Designs
- Engraving
- Financing Available
- Ring Sizing
Wedding Jewelry
- Rings
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Reviews
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4.4
out of 5.07 reviews
I ordered my husband's wedding band through 25Karats and was so pleased with their above and beyond customer service. I requested engraving in Hebrew and they were intentional in e...
nsuring it was correct spelling with the characters. When learning they did not have the press to create those characters, they found jeweler nearby and took it there to have it engraved. We love the ring and couldn't be happier with the customer service provided!
Worked with us every step of the way. Great prices and gave us a great deal on our rings.
Stay away from these people. Please spend your money and time elsewhere.
Absolutely horrible customer service. Stay as far away as possible from this company. Their attitude towar...
ds customers and even their own product is not worth anything you might see valuable. Ordered a set of wedding bands from them with engraving. They sent the wrong size. We got them resized locally. After hours of explaining on phone, they refuse to fix their fault. Stay away. Do not buy from these people. No business ethics at all.
I was a little nervous to order my husband's wedding band online without having seen the quality of the product in person. I knew we had to give it a try because of all of the uniq...
ue designs they offer. Not ten minutes after I placed the order online did I receive a phone call from a customer service representative who wanted to confirm my order - from the size I selected, to the band thickness and finish. I was able to ask a few more questions and feel more confident in my purchase.
When the ring arrived we were pleasantly surprised by the quality and overall look of the ring. We would not have been able to get something so nice for such a great price anywhere else.
One of our friends recommended them and we purchased matching diamond wedding bands from 25karats.com two weeks ago.
We were informed in every step of the order and production pr...
ocess by the customer service. As soon as the rings were shipped out we received another email with our tracking number. Package was delivered on time.
We are extremely happy with our bands and the quality of the diamonds.
Customer service was also great.
We definitely recommend 25karats.com
I just wanted to let you know that I got my ring yesterday and it's perfect. There was a problem with the address I had used and I called your customer service number and they wen...
t above and beyond the call of duty to help me. I love the free engraving service too. Thank you so much and I will order again.
Thank you for making our Christmas 2012 even more special! My yellow gold bridal set and John's new ring arrived a day before christmas as call center guys promised me, and the rin...
gs are gorgeous. Thank you so much for helping us on this to get all rings here on time, although we were so late at ordering. Customer service we got from your company is incomparable. Thanks a lot to all of your team!
Contact
22 West 48th Street Suite 401, New York, NY | Nationwide
