520 on the Water

The wedding experience exceeded all our expectations! The planner, Vicky, was just phenomenal. I don't know how she got everything set up so quickly and beautifully and remained pleasant and organized throughout the evening. I highly recommend using a wedding planner. We originally planned an outdoor ceremony but was rained out. The setup inside was just fabulous!! No regrets.

This venue is absolutely stunning. It is right on the water and the windows and sunset just make the whole space magical. Our wedding was gorgeous..., unfortunately, I can't recommend working with this venue. We were getting married in FL from out of town, so we were only able to see the venue one time prior to the wedding. I set up a time to meet in June, sent a reminder email when I hadn't heard back, and then Vicky was still 30 minutes late to our first meeting. We decided to brush that off. However, after we went back home the communication between myself and Vicky & Judy was really frustrating. I would wait weeks after sending an email and then receive an invoice that had incorrect information on it. I was finally told (after calling and talking to Judy) that I should be texting Vicky (no apology about the lack of response!). I was getting increasingly nervous as Vicky was handling the buffet staging and all decorations of my wedding and none of it had been finalized. We talked on the phone two weeks before my wedding and she said she would be out of town the next week but we could meet on Monday or Tuesday once I flew into FL. On Monday my husband and I called to go meet them and Judy and Vicky acted like they had no clue why we would be wanting to go over things because "it was all handled". Well, I was told we would need to pay the final invoice that week, AND I was told that the centerpieces and other decorations would be chosen on that day (only 1 week prior to my wedding day!). Vicky told me that we could just talk on Saturday during my rehearsal. That was not ideal for me because I had a lot of things going on that day (!!) but we figured it was the best we could get. I then got picture texts of possible centerpiece options throughout the week, which was honestly not how I was wanting to spend my week prior to the wedding (I had tried and tried to get that settled beforehand). Then, on Saturday...Vicky didn't show up to my rehearsal! I was left with my coordinator trying to find things like the amp/mic, where things would be, etc. I finally asked Judy at the end of the rehearsal what happened and she said Vicky had worked really late the night before and couldn't make it. Well, I understand that, but as a customer I would have expected a phone call and apology at the VERY LEAST. I got neither and then had Vicky texting me MORE questions during my rehearsal lunch with all of my family the DAY BEFORE MY WEDDING. She asked what ceremony decorations I wanted...which was really frustrating because I had never even been shown the options! Then, ON MY WEDDING DAY, Judy texted me saying, "Hi Angel. Sorry to bother you on your big day but your balance of $3542.50 needs to be paid asap as final payment was due over a week ago..." We had tried to pay on Monday AND on Saturday, but no one was available on those days. I also hadn't been given a finalized invoice because there continued to be mistakes. And to be contacted on my wedding day was just ridiculous. My husband called Judy to handle it and as he was giving credit information realized she was WRITING IT DOWN ON PAPER and wasn't even at the venue. She really violated our trust by not following basic protocol for keeping our financial information safe. The venue was gorgeous but the service was horrible. We never received a single apology, it was always them being defensive. I could go on with more detail, but basically, if you want a professional experience, don't use them.

Judy and Vicky are so wonderful to work with! They're willing to do what the can to make your day special. They added plenty of extra thoughtful touches that were really sweet. They were always open to me coming by the venue to look around again or ask a billion questions. They were accessible via email, call, or text. We loved the location! The view is amazing and our photographers had fun finding places to pose us with our wedding party. My only advice would be to watch your guestlist number- we made 165 people work but there wasn't much space for a dance floor. If you know you want to have plenty of space to dance, keep your guest count under 130. Otherwise, I was super pleased with what we got and for the price, especially considering how much they took care of for us and in comparison to other venues close by. I hope we'll get to do another event in this space some day!