Do NOT book with 7vines.
My husband and I just had our wedding at 7 Vines. If I could go back, I absolutely would NOT book with them.
7 Vines is run by sisters Lynn and Lorah. ...Our initial impression was that they were normal, professional, and willing to work with us to help bring our vision of our wedding come to life. Unfortunately, that was not the case.
Leading up to our wedding day we had multiple interactions with Lorah that left a bad impression (see below), but the most egregious behavior by the 7vines staff took place on our actual wedding day.
Our wedding party arrived early that day to finish getting ready and take photos before our ceremony. We were told by Lynn and Lorah we could keep our belongings in the bridal room downstairs, where they could lock the door to keep our belongings safe. Our ceremony went smoothly, and I went back to the bridal room to have my dress bustled and freshen up for the reception. At that point, I discovered my bag was missing from the room. This occurred despite the door being locked, and while all the guests were at the ceremony. Anxious about my missing belongings, I notified my bridesmaids and proceeded to great/thank our guests. It turns out Lynn took my bag without my permission and then didn’t tell anyone. Lorah claims it was because they found “outside alcohol and didn’t want us to get in trouble with the bar, and felt the bag would be more safe in their office”. This was after 1) we had paid for an open bar 2) the bag was already supposed to be in a “safe” locked room 3) the entire wedding party was acting appropriately, and 4) suggests they waited for everyone to be busy at the ceremony before snooping through our belongings.
Later, during first dances, our friends went to put their jackets in their car. They saw Lorah and the security staff peering into my husband’s car with flashlights. Lorah and the security staff scurried away once they noticed our friends approaching. We have no idea what they were doing/looking for or what they were planning to accomplish.
When all of this came out the following day, I was LIVID. I have never witnessed such unprofessional behavior. It makes my skin crawl to think they felt entitled to violate our trust, rifle through our property, take something that didn’t belong to them, and not tell anyone. They treated us like we were misbehaving children despite everyone acting appropriately and treating the venue with respect. Lorah has not returned my phone calls to offer an explanation or an apology. Despite 7 Vines staffs’ best efforts to taint our wedding day, we still had a wonderful time thanks to our family, friends, and other excellent vendors. It is a shame to have such a beautiful venue mismanaged by an incompetent, disrespectful staff. I would not recommend 7 Vines to anyone. I am very unhappy about our experience with Lorah and Lynn.
Other, smaller details worth sharing:
More than one of our vendors warned us about Lorah in particular, noting she has a reputation for being difficult to work with. Unfortunately we had already paid our deposit by then.
Lorah and Lynn are very strict about decorating the venue.
Lorah is a poor communicator. She often sends long, redundant emails/texts with little punctuation. She sent emails in the middle of the night, often multiple in a row.
- Strict no drinks on the dance floor