Very misleading and a waste of my time.
The following is my experience with Freddy and 800RoseBig. (I went with another florist and lost my deposit.)
I was looking around for flo...rists for a small amount of flowers that were not included in the price of my wedding venue (they provided flowers but I was looking for a few more arrangements). I found 800RosesBig and saw a package they were advertising that was basically exactly what I was looking for. I called in to get some further details and order the arrangements. After talking to Freddy he said that I would need to meet with him and to do that I would have to zelle him a $250 deposit to make my appointment, which I did. I made 2 different appointments with him and he cancelled them both so I made a 3rd. I arrived at my appointment 5 minutes early with one of my bridesmaids. We went in and an employee told us to have a seat and start looking through the photo albums. 40 minutes later Freddy came in and greeted us, then proceeded to walk away to see what his employee was doing and critique her (loudly, in front of us and other customers even though she had been running around by herself working hard the whole time we were sitting there).
Finally he comes over to go everything with me (I’ve been there about 55 minutes by this time even though I had an appointment) and he spends the next 10 minutes going on a political tirade. Once he’s done with that and he actually turns his attention to why we are there, I tell him what my colors are, the flowers I would like, and I review what him and I discussed on the phone about being able to switch out one part of the package for another. He writes down all the details and immediately starts telling me that the package won’t work for what I need and that he will work up some numbers for me. He walks away again and comes back with an outrageous quote for more that I needed. The package I wanted was $700 (including my $250 deposit) and he came back with a quote of over $1,400. When I told him that was not in my budget he said ok, $1,150.00 (which included my $250 deposit). I told him I had budgeted for the package I wanted and that I didn’t want a bunch of upgraded sizes and flowers. My colors were white/eucalyptus and I was looking for white roses, baby’s breath, and eucalyptus leaves. Everything I had already told him on our phone call. He then told me that even though the package advertisement clearly says it offers assorted colors of roses and fillers, the package only comes with whatever the farm has at the time that he buys from so I could end up with whatever color roses they have.
He kept asking me about my budget and telling me that all of the brides he works with come in thinking one thing but they all end up upgrading to make their day as special as possible. I told him I had a budget set aside for the price of the package and he chuckled and said, “well, that’s not going to happen.” I was so overwhelmed and he was making me feel so bad that I started to cry so I walked outside to get some air. As my bridesmaid went to follow me to see if I was ok, he started telling her that he’s been in this business a long time and this is how this works and that she needed to convince me that I needed to go along with what he was offering and that he had already set aside my wedding date for my flowers and that I was wasting his time and money (this from someone that canceled 2 appointments on me and then made me wait 55 minutes at my appointment).
I went with another florist who was so nice, actually listened to what I wanted, and did not waste my time. I lost my $250 deposit with Freddy.