I didn’t end up moving forward with this company only because the venue I’d planned fell through and I had to move the wedding to another state — but I still had to leave a review ...because of how incredibly gracious and understanding they were throughout the entire process.
Their communication was prompt, kind, and truly customer-focused. Even when it became clear that I needed to cancel and asked if they would consider returning my deposit due to the circumstances, they remained helpful, patient, and committed to making everything as smooth as possible. That level of professionalism speaks volumes.
If a company can take such good care of someone without even getting to do the event, that tells you everything you need to know. I would recommend them to anyone, and I’ll absolutely keep them in mind for future events if I’m ever back in town!