A Love Story by Angela's Bridal

Upon meeting her, she was SO sweet, listened to my dress desires and concerns, gave me great advice & feedback and made me feel so comfortable. We choose my dress that day, but the fantastic customer service did not end there. She kept in contact with me as my dress was delivered and met with me for both of my fittings and on pick-up day. She showed my mom multiple times how to bustle my dress and left us feeling 100% confident. I am so grateful to Nora and Angela’s Bridal for giving me my dream dress wedding dress.

ERYONE. My favorite part about my appointment was the one on one time, there was no distractions & pressure to buy something that wasnt my style . It was an experience I will remember forever! Highly recommend !

well. Each visit, Nora would pop in to say hi and make sure everything was exactly how I wanted it to be. Needless to say, my dress came out exactly how I wanted because they made sure it was perfect. Thank you!!

bsolutely perfect. I enjoyed the full progress from picking out and trying on gowns to alternatives to the final pickup. The staff was wonderful and truly understood what dresses would fit my style, venue, and shape. If you're looking for a place to do your dress shopping - it has to be Angela's!

nt in my decision. I couldn't thank them enough!

I don't know if that's accurate information or not) but it had been about 2 weeks past the 5 month mark and I called to check on the dresses and the girl was rather rude and couldn't give me an update- which may be true, but I had been able to check on dresses from other shops in the past, so I didn't appreciate the attitude. So a few days later, one of my bridesmaids called to check on her dress and was told she couldn't get any information, the bride was the only one who could be updated, which I find weird since she was the one who purchased the dress. It would have been fine if we were given the same information from start to finish, but I feel like we were constantly being given different information based on who we talked to. All in all, we got the dresses, and the staff that was there when she picked up our dresses was again very good. The dresses were absolutely stunning, our first experience there was great, and despite the bumps in the road, I would still recommend them.

that I would have never picked out myself but it ended up being the one. Schuyler and Rosa are both professional and friendly, and provide the best customer service through out the whole experience. After several dress fittings, I still was unsure of the fit at the top of my dress. A little over a week before the wedding, the owner had the seamstress sew in a corset to add shape to the dress. When I went to pick up the dress and have a final fitting I noticed the top still didn't look quite right. Nora stayed with me for three hours helping to make last minute adjustments to the dress. It ended up looking perfect and I can't thank her enough!

ience at Angela’s and highly recommend it.

at Angela's was first--it was the only one I needed. They made the appointment feel special, as if you were the only bride in the world. They started by asking what I was looking for and told me and the rest of the girls with me to take a look through all the dresses and pick out the ones we liked best. As it turns out, what I thought I wanted wasn't working at all, and a style I never imagined myself in was ultimately my perfect dress. This is completely to the credit of the consultant, who listened so carefully to what I was looking for and what I loved and hated about each dress I tried on. I am so glad she pulled the dress that she did, because I would have never thought to pick it out myself! I never felt pressured at all through the appointment and she helped keep me calm as I tried on dress after dress. Once it came time for fittings, the salon was very proactive in setting appointments and making sure there was plenty of time for adjustments. Throughout multiple fittings, the staff listened to all of my feedback and were very responsive in making the necessary changes. For my very last fitting (two days before the wedding) the dress didn't fit quite right at the top, but in less than an hour the dress had been altered and fit perfectly. They were happy to make the changes and completely calm throughout the process, which helped me stay calm and not stress out about anything. I am thrilled with my entire experience and am so glad I chose Angela's.

eir dresses come in. I ended up seeing reviews and news articles about this other salon and about their dishonest practices, and in a panic I began calling other bridal salons in the area to see if we could get any of the dresses off the rack. Skylar answered the phone and was SO helpful in giving me information about steps to take next, and she was BEYOND helpful in going out of her way to try to help us out. Thankfully our dresses came in at the other place a week before and we didn't need to scramble, but Skylar called and followed up to make sure we were set. This place has the most AMAZING customer service! Thank you Skylar!

s that day. Throughout the entire process Nora, Schuyler, Janet, and the entire team were amazing and so fun to work with. It could not have been a more perfect experience from start to finish, and I would highly recommend Angela's to anyone.

was picture perfect and I can't wait to put my dress back on❤️

and delivered on my dream dress. Every time I came back to get fitted they treated me like family. If you want a beautiful dress and an awesome experience, I highly suggest you come here!

ing out shoes with my dress, finding the perfect veil / hair piece to match, and even ordering my bridesmaid dresses. They were always accommodating no matter the request. Everything was on time, and alterations were perfect. The dress fit me like a glove. They were even able to make a last minute change to my bustle per my request on pick up day. The entire staff was extremely pleasant and fun to be around, and I will sincerely miss working with all of them!

ng up the towel on my appointment here but my consultant was not giving up on me. She pulled out this dress that with some alterations basically was a collection of the all elements I loved from other dresses. She made be feel beautiful and confident with my choice. Working with the team and the alterations department was perfect. If something wasn't how I wanted it they would fix it and the dress turned out to be more then I could have ever dreamed of. The dress really made the wedding for me. I would work with Angelas again in a heartbeat!

ndone whenever I moved around a lot--the worst part is it happened during my first dance with my husband. We had to keep redoing the bustle and buttons all night. There were loose strings all over the top part of my dress, small holes on the train. The underneath was wrinkled. The corset that came with the dress did not work with it. They did resolve this issue, but not until 20 minutes before I took my dress home. I did not notice all of the other issues with my dress when I picked it up. If I did, I wouldn't have taken it until it was right. When you invest in a store you hope you will be valued. During all 4 fittings the owner did not look over the dress on me once. She never called my mother back or myself about our concerns until after all of our issues happened after the wedding. The seamstress made many comments telling me not to eat too much during the holidays- this is after she stretched the delicate fabric out so it wouldn't be too tight. We had a lot of unfortunate dealings during alterations. I am also wondering if my dress was ordered too small to begin with. I am NOT bridal gown expert so I put my trust in this store, not ever imagining this would happen. When you pick out a dress one year before your wedding you expect it to be just perfect. When you pay $500.00 for alterations, you expect it to be done correctly. There are so many things out of your control for your wedding, so your bridal gown should be something you feel good about. From the time I tried my own dress on in November I was stressed out about how it fit me. This could have been avoided if proper care and communication happened between the owner, myself, and the seamstress.

nt I walked in for my first appointment and fell in love with my dream dress from Hayley Paige, until the day of my wedding, Angela's Bridal was there to make sure everything was perfect. Because of them, I not only had the perfect dress & fit but the owner Janet actually came to my wedding venue to save the day after a bridesmaid dress malfunction (which was no fault of Angela's Bridal). I cannot say enough wonderful things about Janet, Nora, Chella, Michelle and all the lovely ladies at Angela's. If you are engaged and looking for the perfect place to find your dream dress look no further! The gorgeous architecture of the building, the amazing dresses and the unparalleled service makes Angela's Bridal THE wedding dress destination!

wants and concerns were heard. My mom, aunt, and I had so much fun that I even bought my dress during my first wedding dress trip!! Thank you Angela's Bridal for making my wedding dress experience one to remember.

should feel! Many of the samples were of an average size, allowing those of all sizes try it on without feeling self conscious and without losing the integrity of the dress. In addition to purchasing my beautiful Sottero & Midgley dress there, my bridesmaids bought their Bill Levkoff gowns there as well. From start to finish, Angela's worked with me on whatever I needed, whether it was a last minute alteration or to accommodate out of town bridesmaids. Thank you SO much for making my wedding dress dreams come true!!

selection of bridal gowns. The selection offered something for every bride. My consultant Nora said all the right things at the right times when I was considering the dresses. I walked away with the dress of my dreams at a very reasonable rate. Make sure you try out their sample sales! Great experience, thanks Angela's Bridal :)

e-clad downtown location gives an air of NYC in Albany. Their wide gown selection was exactly what I was looking for. Working with their consultants made life easy. As an out of town bride, they were accommodating to my schedule. It was easy to find my dress (the showstopper) here, and it fit like a glove. Supporting this family-owned, fabulous business in my hometown was one of my best decisions!

ually found my dress in NC, but wanted that "experience" with my mom and sisters who live in NY. So my mom called around some shops to see if they had the dress I liked in their stock. Angela's Bridal had it. So, we made an appointment and I flew up there. I am SOOOOO happy I did! From the second you walk in, you feel special. The staff is great and welcomed us. Nora already had my dress in one of the dressing rooms, but told my family they could pick out anything they wanted me to try on. She took all the dresses we picked out and helped me put them on one-by-one. We had even brought in champagne and everything! Then, we put my dress on last. I knew right away that it was "the one". Nora walked us into the front of the store so I could stand in front of their big windows and see what it looked like with the natural light hitting it. She helped us narrow down a veil and everything. After I officially said "yes" to the dress, we had about 30 minutes left in our appointment, so she told us we could hang out in the back by the dressing room and finish our champagne and just enjoy the moment. I really appreciated that! It was honestly the BEST experience!! Since I was a destination bride, Angela's Bridal worked with my schedule to help schedule my fittings. I didn't need it hemmed so they gave me a great discount on the price of my alterations. Plus, even though months would pass between when I would see them, every time I walked in there everyone remembered me! Every time I went there I felt as special as I did the first time I put my dress on. Nora was amazing and the whole staff was awesome. I would HIGHLY recommend getting your gown at Angela's Bridal!!

n the breast area. Other then that, i felt they were great to work with, very responsive and really help you put your look together!

than I knew myself and her choice of dress was the one I chose! Best part is, we stayed under my budget including veil. Alterations were done there, and they did them perfectly. I would tell anyone to go to Angela's bridal!

uality over quantity. I had a great experience picking out my dress. The sales girl was very helpful and knowledgeable. It was not Angela's fault, but my dress took 12 months to come in and arrived just under 4 weeks before the wedding (cue the stress!) They got me right in for alterations that day and I went back the next week. I did have an issue when I showed up the Tuesday before my wedding and an important alteration hadn't been done (the seamstress apparently did not understand the ticket and did not ask). They had it done immediately, though, apologized profusely and took $100 off my alterations. The owner is lovely and the sales girls are all very friendly. They have a lot of bridesmaids dresses from w hich to choose and the dresses my girls ordered all came in quickly. Despite the stress the week of the wedding, I would highly recommend them!!

one attention from the store owner, seamstress and other employees which is important to a bride. I recommend Angela's bridal to anybody.

stomer happy. I was NOT happy...

modate my wife's schedule. The owner herself makes all of the alterations to wedding dresses and did an excellent job. The dress was very beautiful!

entive during the first time trying on dresses. The shop is beautiful and by appointment only, so it was a relaxing experience with only me and another bride in the store during the appointment. Angela's staff is on top of everything and alerted me immediately when my dress arrived. The seamstress team was very highly skilled and made the dress look even more beautiful. I had an issue with my final fitting due to unintended weight loss so the seamstress ensured she would fix the dress and it would still be ready on time (I was not charged for the second revision which was nice). The prices at Angela's aren't that bad, but the environment and customer service is well worth the extra cost than going to a place like David's Bridal. I would recommend this shop to anyone getting married in the Capital Region.

tely! It was all in all a magical experience. They treated me with respect, discretion and kindness. The dresses are absolutely gorgeous. They have many styles and the designers will custom make the dress you choose. I had an outdoor farm style wedding and my dress was more romantic than I could have hoped. Magic!

was dealing with the owner Janet. At the fitting Janet would come in the room for 5-10 minutes. She would verbally dictate alterations to a young staff member that had a confused blank look on her face. I never met the actual seamstress. I was concerned each fitting. The dress was unevenly hemmed up until the week of my wedding, hem was too short in the front, sides too long and flipping up so you could see the under side. I was told all of these issue would be fixed every time I brought them to the staff and Janet’s attention. In the end the front of the dress remained too short and the hem continued to flip up. I not only was stuck with a dress they had done a botch job on, they did not make sure to re-state they wanted $350 in cash only for the alterations@pick up the week of my wedding. If a business feels telling someone this information by putting it on paperwork 6 months prior to the date of pick up or hanging a sign on the wall like you would see at a convenience store acceptable as a standard of practice that is unfortunate. I was at the salon 3 times the week of my wedding,they did not bring this up until my maid of honor went to pick up the dress the day before my wedding. They had this poor girl walk in the rain to an ATM in order to get $350 in cash for them to release the dress. What type of a business runs this way! I spent thousands of dollars and this is what they do over $350. They could have easily taken credit as a hold. Myself and 3 bridesmaids were almost 2 hrs late to my rehearsal. I cried the entire way there because of it all. What a terrible thing for this establishment to put a bride though the day before her wedding no less. The week following my wedding I contacted Janet. It was drawn out over two weeks of me articulating all that was done wrong & all she was willing to do was refund me my money back for the alterations and state not to contact her any further. She ruined the way my dressed looked on my wedding day, my pictures are there to forever represent this. She negatively impacted my memories and my emotional state throughout it all. A business owner that conducts their establishment in this manner should attend a seminar on customer service & character building to understanding what the proper way is to handle these situations! I foolishly trusted & allowed this woman to have part in my wedding dress and experience. I chose a wedding dress that was supposed to be a certain way. The dress was not what it was suppose to be. I will have my wedding pictures the rest of my life to be reminded of the poor quality that Angela’s bridal provided. I am a professional and reasonable person that was just looking for someone to be a decent business owner/human being in taking ownership for the mistakes that occurred. The right thing to do would have been to at the least offer a portion of the money spent on the dress back to compensate for this entire situation as a sign of an understanding of all the wrong doing that had occurred. Instead the owner of this salon chooses to continue to not take accountability in regards to this specific situation. I feel I would have gotten more customer service from a low end bridal store than I did a "high end”.

ooking for Jess put me in plenty of different styles to make sure I saw all of my options. Flash forward 2 years later and the alterations process was just as pleasant as the shopping experience. While it took multiple fittings to get everything just right- Nora, Janet, and Kela were extremely patient and meticulous- making sure that my dress fit perfectly!! Add on 10 bridesmaids dresses all of which were also a grand slam and I can't say thank you enough! For brides looking for an amazing selection, incredible value, and superior customer service this is the place to go!!!!

pport local businesses. Their staff was outstanding every time I visited! Their store space is also wonderful - overall spectacular experience!

even with the circumstances. We were promised that the dresses would arrive weekly for over a month. Ridiculous. The owner is cold and heartless. After having my dress for 3 months- then they told decide to tell me alterations start at $450 & could go up to $700. I then purchase a new/sample dress from them and she wouldn't even spot clean the dirt mark on the dress. Even after I had all the bridal party 6 dresses, 3 flower girls, 1 junior bridesmaid purchased there. One staff person in particular is snotty and rude. I would never recommend anyone going there. The only person there who has any type of compassion and customer loyalty is Nora. She is great & the only reason i went back. I feel bad that she is associated with this place.

et and the seamstress were accommodating to my vision, and the quality of the alterations was exceptional. Angela's truly provided me with my dream dress.

y in my budget. Even though I didn't get one of their couture dresses, they still made me feel like a million bucks. Highly recommend their alterations too. They are the best!

friends. Highly recommend!!

that I liked but didn't love. I wanted to have that feeling that I was wearing the dress and feel that I was beautiful, and when I walked into Angela's Bridal it happened. When I instantly walked through the doors everyone of the girls were welcoming and displayed true professionalism in what they did. They made you feel like family and were devoted into finding my dream dress. I started on by trying a variety of dresses but none of them felt "right", but then I tried on the allure dress and I knew when I got teary eyed along with my mom it was the one that I would be marrying my best friend in. We were then toasted and given so many hugs I felt so blessed to have found my dress at Angela's. Up to the wedding day they were so patient and told me to come in whenever I wanted to try it on(of course I wanted to it was just so beautiful and I loved it so much). I would highly recommend Angela's Bridal to all the future brides I meet they were beyond this world and I'm so thankful that I got to be part of their wonderful business!!!!!

t's a beautiful shop and great place to buy a dress.

d Angela's.

r Angela's Bridal!

een a pleasure ever since. Would definitely recommend.

ion of designer gowns at very reasonable prices. The ladies there are EXCEPTIONAL and I am so sad I won't get to work with them anymore. Thank you for all that you did!

nt gowns, even helping me find bridesmaid dresses available in white. I ended up getting my gown elsewhere, but had a great experience at Angela's, and would recommend it to the more traditional bride (especially those whose parents are paying for the dress :-).

t my dress experience from start to finish. I loved working with them!!

as so helpful, including helping me select dresses that would flatter my body, as well as fit my budget. It was great to feel appreciated and remembered at Angela's, during one of my fittings one of the girls mentioned how she had recognized my mom at dinner a couple of weeks ago! They really value their customers and give great customer service. Oh, and my dress was pretty amazing too :)

erfect dress. It was such a blessing to have her in my corner, after hour and hours of searching and not finding just the "right" thing, she figured it out and yes.....I cried....more out of relief that much else I think, but ether way. I am not that girl. I am so grateful to her for helping me find the perfect middle ground to please my mother and myself and to find the elegant/outdoor wedding friendly/ make my husband jaw drop dress I had in my head. You really dont need to go any further than Angela's!!

tore is small but beautifully currated and they definitely have something for everyone. Nora helped me and was beyond a pleasure. I ended up buying the first dress that I tried on and couldn't have been happier. Their service was great, everyone was lovely, and the alterations were impeccable.

ing dress shop. I ordered my dress in November 2011 and was told my dress would arrive in 4-6 months. My dress arrived nearly 8 months later, and only at that time because a rush was placed after several nerve wracking phone calls and finally a conversation with Janet, the owner. When my dress did arrive I noticed that the color was different from the sample gown I tried on. I noted this to a consultant and they told me that the sample dress was worn and dirty, which accounted for the difference. At my first fitting I again confronted them on the issue of the color. After going through the order forms my dress was, in fact, ordered with the wrong waist band color. It was too late to reorder my dress, so their seamstress had to remake the band in house. This was particularly stressful as I continually had to comment and follow up on the quality of the band. Even the final product was no where near as nice as the band that came on the dress. My bustle was another problem. My aunt requested specific hooks to be used for my bustle which Janet deemed unnecessary. Low and behold, on my wedding day 2 of the 5 hooks broke and my wedding planner had to save the day and safety pin my dress. Throughout the fitting process my aunt asked many questions and offered suggestions and was often rudely answered by Janet. It felt like once Angela's Bridal had my deposit they no longer cared about the quality of their service. The only positive in working with this boutique was the great job they did taking in my dress. The fit was wonderful. I had a wonderful wedding. My dress was beautiful and even through all of the problems, I love it. However, that does not excuse the poor quality and service of Angela's Bridal.

Janet personally greets all the brides and even did the pinnings for my dress. My experience there was amazing!

nt. She gave great advice, and had some on point ideas to make the dress my own. The tailor onsite was pretty expensive and wouldn't go that route if you can avoid it. I felt a little taken advantage by the $350 tailoring charge given the amount of tailoring needed, but I let it go in favor of the wonderful staff who gave excellent, genuine service.

e. Our experience at Angelas Bridal turned all these thoughts around and 3 dresses later I said YES! Thank you so much to all the girls for all of your help! We were more than happy :)

ecommend them when looking for your wedding gown or bridal party dresses.

likes and didn't like she brought me the dress I ended up buying. It was gorgeous!! I got so many compliments on it. There aren't enough compliments in the world to describe how great of an experience it was working with Angela's.

reat consultants and willing to go above and beyond to help you and your friends and family. I loved my experience at Angela's Bridal and would recommend it to anyone and everyone!

that I was in the best hands possible! Each and every one of the staff members were helpful, friendly, and provided me with the utmost level of customer service, right down to the little Italian seamstress! I felt welcomed every time that I came in to the boutique. Immediately I loved Nora, she has the personality to mesh with any type of customer always managing to make you feel comfortable and at ease. My gown fit better than I could have ever expected. I come to Angela’s for a totally different style gown, but fell in love with the Sherbet Lazaro gown, if I had not seen that gown in that color, I would have never chosen it. So I give a round of applause for the buyer at Angela’s. My gown fit like a glove once all of the alterations were made! Janet took her time with each pinning and measurement. She listened when I explained how I wanted my hem to be cut (which is not easy to do when working with layers and layers of tulle) and it turned out perfectly! I could not have asked for a better experience

anted and followed through on everything. I just wish I could wear my dress again! Great experience at Angela's Bridal.

zy schedule (especially since I live out of town and so did most of my bridesmaids). Would highly recommend!