Working with Eric was by far the worst and most stressful part of our wedding experience. Far from alleviating our troubles and making our lives easier, it became apparent the more we worked with him that he didn't have a high level of attentio...n to detail, dropped the ball on a number of things, and simply wasn't executing at close to a high level to help us "plan" our wedding.
Eric only had a few key responsibilities: (a) day of coordination and (b) sourcing a handful of vendors (hair/ makeup, videographer, DJ, and florals) -- we planned everything else ourselves. Despite this slim list of responsibilities, Eric was unreliable, not proactive, and unapologetic:
1. After taking our full deposit for the hair and make-up stylist, Eric failed to follow through on the contract and never booked the stylist. We found this out two months later, right before our supposed trial appointment (for which we had to fly in from out of state) when we reached out to the stylist directly and learned that Eric had never followed through on the booking. There was no apology and we were left scrambling to book the stylist ourselves. Thankfully, she was still available on our wedding day but we couldn't believe that Eric failed to book her after taking our deposit.
2. Eric failed to properly coordinate audio during the day of our wedding. First, he failed to tell the DJ to set up a speaker outside for our ceremony and, even worse, he failed to inform our videographer that a string quartet was to perform at our ceremony. Accordingly, our videographer did not bring any mics for the quartet and we have learned after the fact that none of the audio of their beautiful performance was captured. Eric's response to this was to have us ask the quartet to re-record their entire performance -- which we found to be unhelpful and completely unacceptable.
3. Eric's idea of preparing vendors was to circulate a "day of" itinerary -- and little else. This left our photographers and string quartet emailing us for details in the lead up to the wedding. He also failed to provide us and our hotel with the names / contacts of the shuttle bus drivers for the wedding day, leaving us and all our guests in the dark about when transportation would arrive.
Hiring Eric as our wedding planner is the largest and only regret we have during our entire wedding process. We suggest couples look elsewhere for their wedding planning and coordinating needs.