Create Your Night to Remember, Forever!!
Recently updated
This vendor updated their storefront within the last 15 days.
All of Wisconsin and Northern Illinois
Travel area: No travel restrictions See details
Jared Stengel
OWNER
AWARD WINNER (15X)
Thanks to recommendations from couples on The Knot
We took all the positives about companies that make them great and got rid of all the negatives. Now we have a company that is completely customizable to our customers. You get to create your event and we come along and deliver it. We offer unlimited hours of service and do uplighting for any event. We also offer additional services such as Photo Booths, Up-lighting, Monograms, Screen and Projector Rentals. We offer Free Ceremony Music as long as the Ceremony is at the same place as your reception. Our company offers unlimited hours of music until midnight.
Details
Equipment
Audio/Visual Equipment
Sound Equipment
Music Genres
Bollywood
Classical
Country
Dance
Disco
EDM
Folk
Hip-Hop
Jazz
Latin
Polka
Pop
R&B
Rock
World Music
Music Services
MC Services
Recorded Music
Sound Equipment
Wedding Activities
Rehearsals & Parties
After Party
Wedding
After Party
Ceremony
Reception
Awards and Affiliations
15-Time 'Best of Weddings'
2026.2025.2024.+12 more.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Hall of Fame
Earned by winning 'Best of Weddings' four or more times.
Join couples who chose award-winning vendors for their wedding
Meet the team
Jared Stengel
Owner
I've been DJ-ing Weddings and Events for over 20 years and so has my business partner "Lil" Joe Brandenburg. We are here to help you at all times as this is all we do for a living. This is our livelihood and we treat it as such. Our clients are everything to us!
Reviews
4.9
out of 5.01034 reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
A Personal Touch DJs earns consistent praise for professional, responsive communication, an easy-to-use planning portal, and seamless day-of coordination. Their DJs read the crowd, kept dance floors packed, and handled ceremony audio, announcements, and timelines flawlessly. Extras like uplighting and photo booths were popular additions.Review photos
Showing slide number 1 out of 9
Sydnee O
Highlighted review.
5.0
7/04/2026
APT did a great job pairing us with an amazing DJ! He kept the dance floor packed all night and played great songs off our playlist!! We also booked uplighting and a photo booth th...
rough APT and these were great as well!
Todd S
5.0
6/29/2026
From the first meeting to the night of the event, these guys were top notch. Very communicative, kept everything running smoothly. Our guests were raving about how great Jared wa...
s, we completely agreed. Highly Highly Recommend!
Any questions?
Elizabeth F
5.0
6/26/2026
From our very first conversation with Jared to the more detailed planning with Lil Joe to the execution of the vision with DJ Demark, the experience was incredible! Everyone was pr...
ofessional, organized, and genuinely invested in making sure our wedding reflected us as a couple. We felt that everyone took the time to understand our vision, offered great suggestions, and made the entire planning process stress-free. On the wedding day, everything flowed seamlessly. The music was exactly what we hoped for, and DJ Demark did an incredible job reading the crowd and keeping the dance floor packed all night long. We loved seeing so many of our guests of all ages out dancing. Thank you so much for helping to make our day so memorable! I would highly recommend!!
Gabriella B
2.0
6/22/2026
Our experience with A Personal Touch DJs at the beginning was positive, the portal was easy to navigate and a good tool for understanding and mapping out what music we wanted. Our ...
first 2 meetings with Joe were great and we felt like he understood our wants for our wedding. However, on the actual wedding day, our experience with Jesse was not as great. I feel like it would be better to meet with the actual DJ in advance of the wedding so they maybe better understand what the couple wants instead of approaching the couple many times throughout the night. Before and after dinner there were multiple times where he pulled us away to ask us things we already confirmed with Joe a week prior. In addition to that, we had a pretty complete list of song requests on the portal and had requested 2000s R&B to be the general vibe of the night after the first dances. We gave it some time, but when we were an hour or so into the night and we, the bride and groom, asked him to start transitioning into our preferred songs he did not. We had then sent our wedding coordinator up to talk to him and he threw a few songs in, but ultimately did not play what we had been requesting as the bride and groom. We understand that there were a decent amount of people going up and requesting songs, but when the bride and groom voice concern with the music being played and it isn't prioritized, that is disappointing. One of our guests also went up and asked for 2000s R&B, after us and the coordinator already went up there, and he told them he had a lot of other songs to play first. One of our do not play artists, was maybe the third or fourth song played of the night. He played the requested bouquet toss song as one of the first 10 songs of the night as well. It just seemed like he did not have a grasp of what we were asking for in our preselected requests/genres and did not want to pivot from what he was doing after we brought this up to him multiple times.
Mikayla C
5.0
6/21/2026
APT did a great job pairing us with the DJ of our dreams. DJ Shamonte was awesome and kept the dance floor packed all night!! We had so many compliments from guests about him. Trul...
y made our day so special!!
Kayla G
5.0
6/15/2026
Great Communication, Easy to Work With, and really brought our wedding day to life! I am someone who music was super important to me and Derek from APT really worked with us to fig...
ure out exactly what we wanted to hear and even worked with us on specific timing for songs!
Rebecca G
5.0
6/08/2026
Jeff from APT was an incredible DJ for our wedding! We wanted the night to feel like one big party, and he kept the dance floor full until the very end. So many guests told us afte...
rward how great our DJ was!
The ceremony audio was perfect — guests could hear everything clearly, even outdoors — and the cocktail hour and dinner music matched the exact vibe we hoped for. Jeff’s announcements kept the night moving, and he handled schedule changes effortlessly. He even helped clear the room at the end so we could have our private last dance, which meant so much to us.
Overall, we couldn’t be happier with our experience. Jeff was talented, easy to work with, and truly made our wedding unforgettable. APT's online portal was also incredibly helpful in our planning process.
We recommend Jeff and APT to any couple looking for a DJ who knows how to create the perfect atmosphere from start to finish!
Maddy B
5.0
6/02/2026
We loved working with APT DJs for our wedding! DJ Jeff was very organized, professional, and overall great to work with.
Danielle B
5.0
5/27/2026
We had Jeremy and his assistant working with us for our wedding and could not have asked for a more well equipped, thoughtful, and professional emcee/DJ on our special day! Starti...
ng from the first interaction introducing himself, he was very attentive to our requests and helpful when we weren't sure what we wanted out of his services. He showed up early to the wedding to set up and made it known he was able to help with anything we needed. Throughout the day he checked in with us, made sure our timeline was followed (and adjusted as needed), and provided a comfortable atmosphere for our guests to celebrate. His DJ skills were awesome as well keeping the party going and he really knew how to cater to the crowd as the night went on. Can't recommend Jeremy or his company enough and will be telling everyone looking for a DJ about them!
Margi V
1.0
5/22/2026
Used for Prom on 5/16/2026 - I ordered 2 photobooths. The booths came with 1 man to take care of both boothes due to employees calling in. He had to shut 1 of them down because he ...
could not operate both. The kids were not able to get pictures.
The communication was nonexistent - no call/email about that issue. Ridiculous!
Ashley M
5.0
3/29/2026
I had a great experience with A Personal touch DJ!! I liked the portal and how it had everything laid out for us to think about and choose. So many things I wouldn’t have thought o...
f. Made it easy to select must plays and do not plays and thought the music through to the reception was perfect!! Would recommend!
Chandler S
5.0
3/22/2026
We hired APT for our 3/7/26 wedding and Jared was our DJ. Leading up to the wedding, he was very easy to get in contact with and made sure all of my questions were answered. On the...
day of the wedding, the whole day ran seamless. From the ceremony to the reception, everything was so perfect. The dance floor was packed the whole night and everyone had such a great time!!
Natalie H
5.0
1/23/2026
We had an amazing experience working with APT for our wedding day. Jared was so easy to work during the booking and planning process, and we were lucky enough to have him as our we...
dding DJ too. Jared delivered exactly what we had discussed in our planning meeting, including playing many songs that were important to us and our guests. He kept the dance floor going all night and played a perfect mix of all of our requests with songs that he selected based on the vibe of our guests. At the end of the night, after our "last dance," nobody got off the dance floor...so Jared played one more song for us, and it was one of my favorite memories of the night. We are so thankful we used APT and would recommend them to anyone!
Meghan B
5.0
1/22/2026
DJ Derek was amazing and he had people on the dance floor till midnight. Music was one of the most important parts of our wedding, my family and friends love to dance!
The process...
was easy, laid back, driven by us and executed by DJ Derek. We picked ~50 songs to guide the direction we wanted the music to go. Then the DJ did his part and this was the most important part to me. I didn't want a playlist, I wanted someone to feel the vibe and keep the dance floor full all night. He played the hits for the right amount of time and changed the song if the crowd wasn't feeling it. Everybody had a blast! Even my 89 grandma got up to dance - big deal.
Also I recommend getting the uplighting, made a huge difference at the Grand Geneva.
Bella S
5.0
1/14/2026
All thanks to Jared, our day was amazing. He did a great job keeping track of our timeline and even checking in on us. We received so many compliments from our guests how great the...
music was for the night. It was exactly what we envisioned. We are so grateful for Jared and helping make our wedding reception so memorable.
Rachel L
5.0
12/05/2025
Coordinated our event with Jared, which was seamless and easy. We had Lil Joe as our DJ. The call prior to the event really calmed our nerves about our different music tastes, and ...
turned out that we had nothing to worry about. He did amazing with the music during the cocktail hour/dinner and kept everyone on the dance floor the rest of the night!! Would highly recommend APT!
Nicole C
5.0
12/04/2025
We had DJ Pete for our wedding in October. He was awesome, very attentive to detail and organized. Everyone said he did amazing.
Kaitlyn W
5.0
11/24/2025
Very easy to work with! Great price and Shamonte was an awesome DJ. Kept party going and everyone had a lot of fun!
Rachael P
5.0
11/22/2025
A Personal Touch DJ is amazing to work with and made our day perfect. All throughout the planning process, it was easy, thoughtful and helpful! Their website helps break down each ...
part of your special day so you think of what music you want for each moment. They also take the time to talk with you and go over everything to make sure you are comfortable and your day is what you envisioned. Everyone we worked with was incredibly kind and quick to answer questions! DJ Sammy D was our DJ for the night and he was great- he kept the crowd dancing, had the party going and was so flexible and fun. We highly recommend A Personal Touch DJ to anyone who is looking for a DJ!
Sam K
5.0
11/19/2025
Joe was incredible! The dance floor was full all night long. He was great about consulting for requests and making sure we were having a good time and happy with the music.
Sarah V
5.0
11/18/2025
A Personal Touch was truly the perfect DJ company for our wedding. We had an introduction call with Jarrod, and by the end of the call he had answered all of the questions we had b...
efore we could even ask them. He was so kind through our whole planning process and we never had an issue with lack of communication. He always emailed us back promptly with answers to any questions we had. The website they provide was extremely easy to use. We were able to make payments and plan all the songs for our ceremony/ reception all in one place. Tyler was assigned to be our DJ and we couldn’t have had anyone better. He was full of energy, extremely nice and kept people on the dance floor all night. He was also very efficient with following our timeline and keeping the night flowing for us. If I ever needed a DJ again I would definitely request him. In addition to all of this, their packages are also very reasonable and were right within our budget. Definitely consider using them for your wedding. They will make your day feel truly special.
Maddie M
5.0
11/11/2025
DJ Jared did our wedding on 10/11/2025, and our dance floor was PACKED all night! Jared had a super cool & fun vibe, and he was communicative, professional, & accommodating through...
out the whole process. This company knows what they’re doing & made it so easy every step of the way. It’s so important to have a great DJ for the vibe of your reception, and I can say that DJ Jared definitely delivered. We would highly recommend A Personal Touch & DJ Jared!
Rachel B
5.0
11/09/2025
A Personal Touch DJs were absolutely amazing to work with!! We worked with Joe Bruhn and he did a great job of making us feel like we could curate our favorite music list and make ...
our day exactly how we wanted it to be! He carried out our visions and was such a blast!
Brittany M
5.0
11/09/2025
Having a great DJ was extremely important to us. Personal Touch DJs completely exceeded our expectations. Our DJ Jeremy was amazing! He listened to what my husband and I wanted. Wh...
at vibes we were going for. We had the dance floor packed all night long! We had so many people come up to us and tell us how great Jeremy was! Even the event venue staff said that they were entertained and had fun while they were working.
All in all, I would highly recommend A Personal touch DJs for your wedding or any event! We had the best wedding because of them!!
Rachel C
5.0
10/30/2025
DJ Jeff was AWESOME! Super friendly and went out of his way to learn about the genre of music we wanted to have. We're emo/pop punk kids and he studied the top charts and had our g...
uests out on the floor ALL NIGHT.
Anthony M
5.0
10/25/2025
Jared and Lil Joe are top notch at what they do. When we reached out, Jared walked us through the process and got us set up with exactly what we needed, as well as their online por...
tal. Their portal makes planning for your event a breeze and is super user friendly, and has endless possibilities for song selections. Lil Joe was our DJ on our wedding night and knocked it out of the park. He helped keep everything on schedule, played exactly what we asked for, and when it came time for dancing, everything was mixed perfectly. Sometimes we've been to weddings where it's just a preset playlist, but Joe put the effort into mixing everything flawlessly, played everything we wanted to hear and filled in the blanks with other excellent songs. Cannot recommend A Personal Touch highly enough!
Grant C
5.0
10/22/2025
Jared was the best!! He made everything so easy for us, allowed us to pick and choose our songs, we were able to provide a DO NOT play playlist, and had everyone on the dance floor...
all night long. The Photo Booth was great as well! We definitely recommend!!
Sara F
5.0
10/21/2025
Aaron did an absolutely awesome job at our wedding! We aren't the biggest of dancing crowd, but he really got people going and kept that good vibe going all night.
Thank you!
Haley W
5.0
10/19/2025
Lil Joe was a great DJ and MC. From start to finish, A Personal Touch absolutely nailed the vibe of our wedding day. The music was perfectly timed, the dance floor was bumping all ...
night, and the transitions between songs were seamless. They read the crowd effortlessly — every single guest was out there dancing and having the best time.
Savanna K
5.0
10/17/2025
We are so glad we hired a personal touch dj for our wedding. Our phone call with our dj Lil Joe ahead of time made us feel so at ease when we were otherwise feeling super stressed ...
heading into the wedding. After speaking with him we really understood how the night would flow and we felt it would be easy and seamless. He was professional and very with it, keeping everything running very smoothly. We felt taken care of and were confident that he would be where he needed to be, doing what he needed to do, while keeping the wedding party on track every step of the way, which he did. Thank you !
Alexa P
5.0
10/15/2025
We absolutely loved working with DJ Jared! He kept the dance floor running all night and perfectly read the crowd. The transitions between songs were seamless, and he made sure eve...
rything ran smoothly—from the ceremony music to the last dance. So many of our guests commented on how great the music was. We also really appreciated his check-in calls before the big day to make sure we were all on the same page and how easy his website was to use. We couldn’t have asked for a better DJ! Highly recommend!
Kristina B
5.0
10/02/2025
Jared was absolutely amazing, and we couldn’t be more pleased with our experience with Personal Touch DJ! From the very beginning, communication was smooth and effortless. He was r...
esponsive, organized, and made the planning process stress-free. We always felt confident that everything was in good hands.
On our wedding night, Jared truly went above and beyond. He frequently checked in with us throughout the evening to make sure we were comfortable and on track with our timeline. That level of care meant so much to us because we didn’t have to worry about a thing—he kept everything flowing seamlessly.
Not only was Jared easy to work with, but he also brought such a positive, approachable energy. Our guests absolutely loved him and kept telling us how incredible he was as a DJ. He had such a great sense of timing, knowing exactly when to play certain songs to keep the mood perfect. The dance floor was full all night long, and the atmosphere he created was everything we could have hoped for.
Overall, working with Jared and Personal Touch DJ was one of the best decisions we made for our wedding. We are beyond grateful for the care, professionalism, and talent he brought to our big day. We can’t recommend him highly enough!
Gregory H
5.0
9/20/2025
A Personal Touch was phenomenal to work with. Throughout the wedding planning process, they were clear, responsive, and friendly. And the day-of, they handled our ceremony music, r...
eception music, and every single detail and announcement to make the entire night run smoothly. I really appreciate that they took our song requests into account (they have a great portal where you can add in requests!) and were great people to work with. Highly recommend!
Morgan S
5.0
9/19/2025
Jared and everyone at A Personal Touch DJ was amazing. We had Tyler as our DJ for our wedding this summer and he was phenomenal to work with. From start to finish, communication wa...
s easy, and Tyler went out of his way to make sure everything was perfect for us. It is definitely worth the price for the service you receive. We also opted for a photobooth through A Personal Touch and the photobooth was a huge hit. All of our guests had an awesome time, and everyone kept talking about how great the DJ service was. A huge thank you to Tyler, Jared, and the personal working the photobooth at our wedding and anyone else involved in the set-up process. We are very happy with the service provided and would definitely recommend to anyone planning a wedding or event in the future! Thanks for a great night!
-The Masters
Brett G
5.0
9/12/2025
We had Lil Joe as our DJ for our wedding at Twelve29 on August 15th and he was incredible. He nailed the timing of every song, from the big moments to the subtle transitions, and m...
ade sure the music flowed perfectly the whole night. The dance floor stayed alive and full of energy, and he struck the perfect balance of being fun and engaging without ever overdoing it. Lil Joe absolutely nailed it and we highly recommend him to anyone looking for the perfect wedding DJ. 5 stars for personal touch dj services!
Jess S
5.0
9/10/2025
Jared was absolutely incredible to work with as our DJ! He was so flexible with our requests and went above and beyond to make sure our vision for the wedding came to life. He was ...
responsive to all of our questions and ideas leading up to the big day, and his attention to detail made us feel so confident and at ease. On the wedding day itself, Jared kept everything running smoothly and created such a fun, memorable atmosphere for us and our guests. We couldn’t be happier with how everything turned out—thank you, Jared, for helping make our day so special!
Bella M
5.0
9/08/2025
We can’t thank A Personal Touch enough for making our wedding celebration absolutely unforgettable! From our very first conversation, they were professional, responsive, and truly ...
took the time to understand our style, preferences, and vision for the night.
The music was perfect—from the ceremony to the cocktail hour to the dance floor. Our DJ, Joe Bruhn, took the time to incorporate our personal playlist, blending our favorite songs seamlessly into the evening. It made everything feel even more personal and meaningful. Joe read the room flawlessly, kept the energy high all night, and made sure every single guest had an incredible time. The dance floor was packed from beginning to end, and we’re still getting compliments from friends and family about how much fun they had!
What truly stood out was Joe’s attention to detail, his smooth transitions, and the effortless way he kept the night flowing. As an MC, he struck the perfect balance—engaging and warm without ever being overbearing.
Thank you, Joe, for being such a huge part of our special day and for creating a night we’ll truly never forget. We couldn’t have asked for a better DJ!
Eryka U
5.0
9/06/2025
We worked with Jeff and he was great! He made sure all of our questions were answered throughout the day, did a great job with the dance floor and announcements!
Tessa R
5.0
9/05/2025
We had the absolute pleasure of working with Jonathon for our wedding reception—and he was incredible from start to finish.
From our very first conversation, Jonathon impressed us...
with his professionalism and intentionality. He asked thoughtful questions and worked closely with me to create an in-depth day-of timeline, which we continued to tweak together leading up to the big day. His attention to detail and clear communication immediately put us at ease.
On the day itself, Jonathon went above and beyond. He consistently checked in with us, made sure everything was running smoothly, monitored the energy of the room, and even asked during the dancing portion if there were any last-minute songs I wanted to hear. That level of care truly stood out.
And the dance floor? Unreal. We wanted a party, and Jonathon absolutely delivered. Our playlist was high energy, and he executed it flawlessly. His mixing and transitions between songs were phenomenal—so much so that my friends and I are still talking about them. There wasn’t a single moment that thinned the floor. Every track kept the energy high, and one moment I’ll never forget was his magical transition from “What Makes You Beautiful” by One Direction into “One More Time” by Daft Punk. It was perfection.
We had the best time celebrating with Jonathon and would work with him again in a heartbeat!
Caroline J
5.0
9/05/2025
Jared and his wife made our wedding celebration truly unforgettable! Jared kept the dance floor buzzing all night with an amazing mix of music tailored perfectly to our tastes. Mea...
nwhile, his wife did a fantastic job managing the photo booth—she was friendly and engaging, making it fun for all our guests. We absolutely loved the scrapbook they created with all the photo prints and heartfelt signatures from everyone, and as a wonderful bonus, we received digital copies of every photo. Their professionalism and personal touch made the whole experience so special. Highly recommend them!
Danielle P
5.0
9/04/2025
DJ Derek was great!!! Kept the night on track and had great music choices!
Peyton S
5.0
9/03/2025
We loved working with APT! They were super flexible, but diligent, about making sure our day was executed perfectly. APT has an online planning portal with lots of tools to make ...
the communication easy and straightforward.
Our DJ, Tyler, was super friendly and our guests loved him! He totally understood the vibes we were going for and did a great job when it came to transitions and announcements.
We would recommend working with APT for their professionalism, reasonable pricing, and amazing customer service.
Ziema W
5.0
9/03/2025
The whole process with A Personal Touch for our wedding was great. Jared kept in contact throughout the booking and kept us informed. The online portal was thorough and helped us o...
utline specifics. Sam was our DJ for the night and he was AWESOME! Along with the songs we requested, he added additional ones that worked with our crowd, his transitions between songs were great, he was a great MC throughout dinner and reception, and he was quick to respond to technical difficulties or requests. All of our guests commented on how great Sam was throughout the night!
Rob P
5.0
8/30/2025
Jonathan was our DJ. He was simply amazing. He kept checking in on us throughout the night to make sure everything was going well and the vibes were up. We had so many guests compl...
imenting him. He catered the music to the crowd and switched songs when they were dying down. Highly recommend! The whole process with APT was great!
Cailin E
5.0
8/23/2025
This company did such a great job! Our DJ, Lil Joe was on time, did his job well, and was personable!
Sarah M
5.0
8/07/2025
We had a great experience with Lil Joe and the whole crew at A Personal Touch! Our dance floor was full all night and we received several compliments about the songs! The day of al...
so went super smoothly with song choices for the ceremony and cocktail hour as well as speeches and introductions! They made me feel super at peace! I would hire them again in a heartbeat!
Ariel G
5.0
8/01/2025
We had Jeremy as our DJ for our big day and he absolutely crushed it! Through the ceremony in the pouring rain, cocktail hour, and reception, he didn’t miss a beat. He took the cha...
llenge in finding Drake piano songs and mixing it with bluegrass. He well exceeded the challenge! Thank you so much for your professionalism and keeping the party going till the last second. Would highly recommend to anyone planning their wedding!
Taylor M
5.0
7/29/2025
Randal was amazing. He was one of the highlights of our day. Everything went smoothly and he did an amazing job engaging our guests and making sure everything stayed on schedule. H...
e picked up on the music guests were into and kept the dance floor busy all night. We are so grateful that he made our day easier and would recommend him to anyone that needs a DJ
Mitchell B
5.0
7/26/2025
DJ Sam was phenomenal! ★★★★★
He truly brought the party to life and created an unforgettable experience from start to finish. His ability to read the room and move seamlessly betwe...
en our requests—and the spontaneous moments that popped up—was nothing short of amazing. Whether we wanted a romantic vibe, a throwback hit, or a full-on dance floor eruption, Sam delivered every time. He perfectly balanced our vision with the energy of the crowd, and our guests are still raving about how fun the night was. We couldn’t have asked for a better DJ!
Amanda B
5.0
7/22/2025
DJ Lil Joe was incredible. He was very detailed and kept me and my husband informed all night. He was prompt with time, helpful and provided his professional advice and tips when w...
e needed help. He kept the party going all night and played all of the right songs to hit in the right moments. We loved working with A Personal Touch and highly recommend them! They were very easy to work with and very helpful throughout the planning process. He helped make sure the night ran smoothly and it couldn’t have been better!
Service area & Contact info
Travel area: No travel restrictions
Additional charges may apply
Curious to learn more?
Start the convo
*=Required
Use this secure form to reach out and share your wedding vision.
A Personal Touch DJ Services
Jared Stengel
|
Owner
Wedding vendors in Oak Creek
A Personal Touch DJ Services
Why use The Knot to message vendors?
Messaging our verified vendors on The Knot is free, safe and secure. Conveniently track vendor messages and planning details all in one place. Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go. For personalized pricing and package details, sending the vendor a message is the fastest way to get info.