A Slice of Heaven Handcrafted Custom Cakes

hen my mother (who has Alzheimer's Dementia) got sicker faster than we had planned. I called the bakery asking to cancel 5 months in advance and asked for my money back, as my mother is now going to be in need of extended care, which is very expensive. They agreed to consider my request and email me their decision. The email was incredibly unprofessional and demeaning. Instead of just saying something along the lines of "I'm sorry but we will not be issuing a refund." they had the nerve to write a horrendous lengthy email back to me that ended with (I quote verbatim so forgive the typos.) "We have been reasonable, professional, and accommodating during this time, but will not be issing refund." It is not acceptable to just take the money for no services rendered. We never got a cake, they never had to actually make it, and we paid for the cake in full. I would understand if we cancelled last minute and they had already made the cake. However, 326 dollars for no services is atrocious. We were hoping that with current events and exigent circumstances there could be professionalism and good will, but after talking with management it appears not.

arding COVID 19 seriously and will refuse to return any of your payment if you are within 30 days of the event. We were 3 weeks out from our wedding when federal and state mandates re: crowd sizes ended our plans. While other vendors were quite accommodating (issuing full refunds or returning payments and holding deposits), Thomas was not. After we asked that he return our payment save the 25 percent deposit, he demanded that we either continue on with the date (which would probably be illegal and makes me question how seriously he is implementing social distancing guidelines) or reschedule. We don't live in Florida and have several reasons why it is not possible for us to reschedule. He is not willing to deal fairly with customers and adjust to the gravity of this ongoing situation. Again, if you think you may need to CANCEL, do it right away to avoid a dispute with this man and protect your money.

rn trips for anniversary cakes!

$$$$$ taste! 100% would recommend!

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my wedding. Just because our wedding is small, does not mean we want a stock cake and not a custom design (which we more than willing to pay top dollar for). He lost our business very quickly despite the great reviews. We found another baker who was excited we are getting married and offered ideas right away. She congratulated us, asked our theme, and sent dozens of photos of potential designs. That is what a bride wants when choosing a baker. Not a perfunctory email basically saying your business isn't important and they can't be bothered to suggest ideas.

again for another event.

respond to all my questions and emails during the wedding planning process. Michelle was so patient through all my indecisiveness and had great suggestions and guidance. The groom's cake and cupcake tower both turned out incredible and I received tons of compliments on them (wish I could share pictures). Whatever ideas you have, they will do whatever it takes to deliver. I'm so happy I went with A Slice of Heaven for my wedding!

an equally dreamy cake, chocolate pour over the two layers accented with fresh berries and chocolate covered strawberries. When I arrived at the reception and saw the cake, I couldn't believe my eyes! It looked fake it was so beautiful. I was so glad they were honest with us and helped us get our NEW dream cake.

ele was FABULOUS to work with ~ I descibed what I envisioned ~ and WOW, the end result was way beyond anything I ever imagined ~ just beautiful!! AND she personally delivered it to our venue ~ now that's OUTSTANDING service!! The cake was a surprise for my husband, and after our Ceremony he kept asking.. "Did you see the cake?".. "Did you see the cake?!" He even mentioned it AGAIN today.. over a month after our wedding!! No kidding!! That's how much he loved it! Our friends gave us a little photo album of the pictures they took from our wedding- and guess what the first picture was? Nope, not us...it was THE CAKE!! LOL! Tom & Michele, I can't thank you enough for making all our Wedding Day dreams come true! I HIGHLY recommend A Slice of Heaven to anyone seeking THE BEST OF THE BEST in the area for your cake, cupcakes, or whatever you dream of for your special event ~ THEY ARE HEAVEN SENT!!

for a tasting. i just sent an email, paid the really great price they asked for, and the cake appeared on my wedding day. it was absolutely gorgeous and i was blown away by how great it tasted. i could be byass because it was my wedding, but it was the best wedding cake i have ever had. usually wedding cakes and cupcakes are dry and the frosting is hard, but this cake was so good. it was moist and so freakin good! top notch quality for such a great price!

ave time for a cake tasting so I chose from the pamphlet they provided me and Boy! you can't go wrong with any of those flavors! They made me a beautiful 3 tier cake with no tier the same. They also made me 50 delicious cupcakes - chocolate with strawberry filling and vanilla with Georgia peach filling. The cakes/cupcakes were INCREDIBLE! We were initially worried that we had ordered too much but all the different flavors were clearly a hit because we turned around and almost everything was gone. A Slice of Heaven crew knows how to get the job done with style and taste! They are definitely the best and I will definitely be coming to them for all occasions! They even cater!

ot your first and only stop for cake, your tastebuds are dead!

ny creation I could think of, they spent as much time as I needed with me making sure my cake was perfect, and when it came to the wedding day they were great with communication, showed up on time, and delivered a DELICIOUS and BEAUTIFUL Cake. I would recommend that EVERYONE go there for their wedding cake!

t was a bit strange that the cake tasting was only a few blobs of filling and a tiny bit of chocolate and vanilla cake, so you really couldn't tell what the final product would be like unless you bought a slice or a cupcake, if available. And when I called a few weeks before the event to pay the balance as directed in our initial meeting, I was rudely told that it should have been done weeks ago. So, they need to keep that policy consistent and not be rude to a customer that is calling to give them money per the contract! Otherwise though, the cake looked and tasted great! We chose one layer of vanilla with raspberry filling, and another of key lime with key lime filling. Guests loved it too!