About this vendor
The WEDDING VIDEO... the most treasured gift you can give to yourself. My name is Susan and I am a destination videographer devoted to making breathtaking movies for couples in love, like you.
To achieve the highest quality in cinematic expression, we use fantastic cameras and gear, offering 4K, drone footage, and steady-cam shots. Best of all is the creative insight and heart we bring to each film we produce. We purposely film less that 20 weddings per year and edit each one in-house.
I will be honored to take brilliant care of your wedding day story and I'd love to know more!
Congratulations! Let's talk.
Details
Destination Weddings
- Destination Wedding Packages
Photo & Video
- Drone
- Second Shooter Available
- Social Media Sharing
- Video
- Full-Length Video
- Highlight Video
Photo & Video Styles
- Artistic
- Dramatic
- Lifestyle
- Modern
Wedding Activities
- Getting Engaged
- Rehearsals & Parties
- After Party
- Wedding
- After Party
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
4.6
out of 5.014 reviews
Susan filmed our wedding last year and she was a joy to work with and really listened to our vision and wants. Her cinematography really caught our eye and that’s why we booked her...
, as well as her competitive pricing! She didn’t disappoint and lived up to our dream for our wedding video. She went above for our particular needs and was very easy for our other vendors to work with!
As we were planning my daughter and son-in-law’s wedding, we wanted to be certain that they would not only be able to thoroughly enjoy their wedding day with family and friends but...
that they would also be able to replay that day over and over and pass along those memories to future generations. We contacted and interviewed a handful of videographers regarding services provided, pricing, questions about filming, etc., and immediately felt a personal connection with Susan Metcalf of Susan Metcalf Videography. She was sincerely interested in my daughter and son-in-law and our family and seemed completely focused on providing a personal and perfectly finished product that was tailored to my daughter and son-in-law’s wish, which was to receive a wedding movie that captured all of the special moments from the wedding day.
Susan began to gather information about both my daughter and son-in-law so she could try to create a wedding video that would reflect their personalities and interests and the joys of that day. She spent much time on the phone with me and also my daughter and son-in-law asking questions to get to know us. She then met in person to talk about more specifics of what to expect on the wedding day and to answer any questions. She incorporated some very unique ideas for the wedding party during the filming that were funny and meaningful and made a strong impression that her sole concern was creating a perfect masterpiece for the final wedding video product. One of her unique ideas was to have the Groomsmen sing and do motions to the song Stand By Me and have the Bridesmaids join in. This footage in the wedding movie turned out to be a really unique, fun, and creative segment, capturing “planned” and “candid” moments of personal interactions between the bridal party.
Susan was able to capture the beauty of the mountain resort wedding , as well as the very personal, intimate moments between family and friends throughout the day. Susan herself is very detail oriented, paying attention to everything and striving for perfection. She used an assistant on the wedding day to film from a different angle, and the two worked together so smoothly. Susan uses a great amount of energy and much creativity to make the video. She listens to the bride and groom’s needs and wants, as well as suggesting ideas she knows will go smoothly during filming, down to the smallest details that we may not have thought about. She was also concerned about the wedding itself and was always willing to answer questions or give guidance or advice if we had needed help with any other area during the wedding planning.
It is completely evident that Susan has a strong work ethic, is committed to providing her customers with an overall professional and meaningful experience, putting complete effort into a product that all will be satisfied with. I would highly recommend choosing Susan Metcalf as your wedding videographer if you are searching for someone who cares about her quality of work, who will pay attention to every detail throughout the process, and who is easy to communicate with throughout the process. You will completely appreciate and cherish the wedding video she creates for you.
OMG! That was our reaction Brian (Husband) and I had when we received our wedding video from Susan!!!!
I never expected in a million years our wedding video would turn out to be so...
spectacular and special. It was like watching a short French film! We literally thought a production company had filmed our wedding after watching it. Susan, we are so happy you came into our lives. You made the process so easy and captured every moment so perfectly. We never would have thought we needed a videographer until we met you. Brian and I only wanted a photographer because we felt that is all we needed. After our wedding planner kept stressing to us the importance of a videographer, we decided to give it a shot and she directed us to Susan Metcalf, who has worked with her before on very high end weddings, now including ours! There is something so special watching a short film of the happiest day of our life. The quality of the film is like no other I have ever seen before on a wedding video. If you are looking for a videographer who is going to produce a masterpiece of a short film, please look no further then Susan Metcalf!
Susan did my wedding about a year ago on June 5th. She was a pleasure to work with and always easy to talk to. She did a beautiful job on the video. Thank you so much Susan! I woul...
d definitely recommend Susan!
Well, we had high expectations going in to this video decision and Susan Metcalf Videography definitely exceeded them.
They were reasonably priced for the high quality of work t...
hat they do. Her videos look like movies and I was blown away when I saw our Highlight Video! It is outrageously good.
The day of the wedding, I could hardly tell she and her team were there which was perfect! I'm 'in the business' and didn't want to see cameras everywhere.
What is really mind blowing is Jennifer is usually very camera shy. Susan had a way of making it fun and easy for her and now we say we look like stars in our own movie. Couldn't be happier.
We spent lots of time reading reviews online to find the absolute perfect vendors and styles for our wedding. There were so many talented individuals and companies, but a few extra...
s that Susan Metcalf videography extended were the personal touches and a level beyond great customer satisfaction.
After our initial phone call with Susan, deciding to choose Susan Metcalf Videography was one of the easiest decisions we were able to make during the entire wedding planning process. Her enthusiasm, creative ideas, and the way she initiated personalized elements in preparation for our video were all the things I needed, as a bride-to-be while planning for a wedding; or in our case, a destination wedding in Maui, Hawaii.
Not only did she shoot amazing footage of our wedding at Haiku Mill, but she made sure that she knew the names of our family members and wedding party. This allowed us to feel comfortable with Susan and her team; it made us feel like we were surrounded by friends and not just strangers recording a video of us.
Thank you, again, Susan. We are all so grateful to you for the stunning video that captured a day that somehow looks even more beautiful than we remember!
Our wedding was in early September 2015. Susan she told us it would take a few months to get the wedding video. After multiple delays, we were told on February 10 that we’d get our...
video on Valentine’s Day. We didn’t receive anything. We emailed her she responded that it was uploading. The next email with the wedding video didn’t come until nearly 8pm the next night.
The quality of our wedding video doesn’t match the quality of the sample videos on Susan’s website. We tried to be as nice about everything as possible. We complimented Susan on the parts we did like, but overall there was a real serious issue with the quality of the footage. There was a significant amount of noise/grain throughout and a lot of shots seemed to be much lower quality than others. The color between shots didn’t match. Susan said she doesn’t really know how to color correct, so I offered to color correct the video for her. When we got the footage to do the color correction we found that the issues with the noisy/grainy, dark, and out of focus/soft footage was a bigger problem than originally thought.
Wanting to see if it was possible to edit the video without the very poor quality footage, we found the noisy shots were all from one camera, operated by Susan. Most shots from Susan’s camera were very dark and underexposed and also out of focus/soft, so when trying to make them bright enough they become even more noisy/grainy and soft. Even daytime shots from Susan’s camera were very noisy/grainy. Some moments of the wedding were only shot by her camera. The ketubah signing footage has a lot of excessive noise and rolling bars completely ruining those shots. Footage of the bride and bridesmaids getting dressed was also very dark, noisy/grainy, and out of focus.
This doesn’t come down to a creative decision that was made during shooting or editing. It comes down to a failure on a technical and operational level with shooting our wedding video. We paid a lot of money for a professional video and hired her based on her sample videos. After realizing we didn’t get the quality video we paid for, and that nothing could be done to improve it, we asked for a partial refund. We paid Susan for a 2-camera coverage and video package. We found it reasonable that due to footage from one of the cameras being of such poor quality, and at times unusable, that we should only be charged for the single camera coverage package, and asked for a refund of the difference. Susan suggested that her editing rate of $150/hour (ridiculous!) and the minor editing changes we requested cancelled out the time that I had to spend color correcting the video and doing what noise reduction I could myself, and she would not give us the refund. This is after almost 6 months (23 weeks) of waiting for our video.
After Susan provided the footage to us, but before the video was finished, she was quick to request positive reviews on multiple sites. This was odd and unprofessional. We are very disappointed and cannot recommend Susan at all.
Susan is the BEST!! She has extraordinary passion for her work and it shows. Our wedding video went somewhat viral among our guests. We received an outpouring of positive feedback ...
in the days after we shared our highlight reel … “waterworks!” or “LOVE IT - made me feel like we were all there again!”. I was shocked, it was 17 minutes and I didn’t think anyone would take the time to watch except me. Even my husband’s seen it 6 times!
I call Susan the “video ninja” because she wears all black, is rather small and can work alone. You really don’t know she’s there. Most videographers come with a crew, as their goal is to make a perfect movie. My goal was to have a perfect wedding, and then a video, maybe. If this is where you’re at – don’t regret not having it filmed. Every time I watch the film it makes me so happy. Our photographer was phenomenal, but can’t compare to the emotion that a moving picture provides.
Our destination wedding in Hawaii was full of love, support and pure joy beyond my wildest imagination. The best week of our lives :)
My husband and I were so thrilled we chose Susan as our videographer. She was such a professional! We had her for 8 hours and not only did she arrive early, but she stayed later so...
she didn't miss out on any important events during our wedding. She has such an incredible eye and caught all our special moments. Our video was nothing short of perfection. We would highly recommend her to any of our family and friends!!
We are so glad Susan filmed our wedding at the Terranea in Rancho Palos Verdes! She did exactly what we wanted and envisioned and did it so seamlessly. You would have never known...
she was even there-- she was very subtle which was important to us. Her final product was spectacular too! She comes with our highest recommendation!
Susan was an absolute pleasure to work with! She was waiting for me when I arrived to the location and she got right to work. She made me feel so comfortable and was so nice, it ma...
de the whole process so easy. And honestly, during the ceremony itself I never even noticed where she was! The whole day was so special, and I am so glad Susan was the one to capture it!
We were close to not having a videographer because we were over all the costs and felt that a video was something We could live without. Oh my gosh, my husband (HUSBAND!) and I are...
so grateful we went with Susan Metcalf. The Video captured so many moments we would have missed and the music and style made us feel like we were in our own movie. Susan is serious and thoughtful and her passion for her works shows in the wonderful video she delivered. Its something we will share with our kids in the future and that makes me so happy.
Mike and Miceala
What a masterful job Susan Metcalf did as our wedding videographer. She captured the spiritual essence of the ceremony and the happy and celebratory feeling of the reception giving...
us exactly what we were hoping for. Susan did a superb job of editing our music to the events of the wedding giving us the sense of having been guests at our own wedding. And what a fantastic time we had!
Susan Metcalf did an amazing job of shooting and editing together a very cool wedding video of our beach wedding. She managed to capture an amazing amount of moments with just one ...
camera. She shot all during our guest arrival, ceremony, and photo session. Then she edited it into a music video style wedding video that we love. Our friends and family think the video is amazing! It's so good people like to watch it. We are so lucky to have had Susan as part of our wedding celebration. Even the film professionals we have show it to think the video is very well done. We would love to work with her again. Paul & Sylvia
Contact
Santa Barbara, CA | Orange County to Santa Barbara
a Susan Metcalf Film