After researching almost every limousine service in the Pittsburgh area, we finally decided on Tortorice. Renting a limousine was a new experience for me. I truly had no idea what I was looking for, nor did I know there were so many choices. Se...veral of the companies that I called seemed to treat me like a number rather than a paying customer. However, when I called Tortorice all that changed. I spoke directly to the owner, Mark, who could not have been nicer to me on the phone. He explained the services he offered, the vehicles he had, and the price. I must say his price was very affordable, and he went out of his way to accommodate our every need, even after making several calls and changing things up a bit Marks over the top personality never wavered. He never made me feel like I was bothering him at all, and always called back in a timely manner. Once the plans were set, I still worried a bit as to what I would actually get as far as a vehicle. Even though I saw the vehicles on the website and read the wonderful reviews I wanted the day to be perfect. Well, I worried for nothing. The vehicle was like something from a fairy tale from the minute we saw it making its way down the street until it pulled away. Inside, the limo was spacious and there was plenty of room for all the guests. Complimentary drinks were provided and the limo was well maintained. The inside was spotless and the outside was clean and waxed. I could not have been happier. Now if that wasn't enough the driver was just another added plus. He arrived actually a few minutes early and got out of the car and talked with everybody, introducing himself and making the guest feel special. He never hurried the pictures or rushed the group in any way. They were made to feel like royalty every step of the way. In closing I have nothing but good to say about Tortorice Limousine. In fact, when I need another Limousine there is only one number I will call and that is Tortorice. They went above and beyond to accommodate out every need an make our day one for the memory box for sure. Thank you Mark for not only saying what you would do, but doing it over the top.