About this vendor
Located in Port Orange, FL, Aaron Kilman Jewelers is a wedding jewelry company. It is a family-orientated business, and its selection of jewelry features designs thoughtfully curated from around the world.
Aaron Kilman Jewelers is run by jewelry artisans and highly skilled professionals who each have immense expertise in the industry. They devote themselves to value, quality, and style, aiming to provide you with top-notch customer service. These jewelers understand how important a couple's milestone moment is and seek to help them find the jewelry that can complement such an occasion.
Aaron Kilman Jewelers offers designer, antique, and custom jewelry. Their collections include bracelets, necklaces, earrings, watches, wedding bands, and engagement rings. These options vary in price and style, offering jewelry to suit different needs. This store also provides engraving, repairs, cleaning, and design. The professionals here approach each project as one-of-a-kind, knowing that the goals and hopes of each customer vary from the next.
Details
Rings
- Engagement Rings
- Ring Services
- Appraisals
- Custom Designs
- Engraving
- Jewelry Cleaning
Wedding Jewelry
- Bracelets
- Brooches
- Cufflinks
- Earrings
- Necklaces
- Rings
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Reviews
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3.7
out of 5.03 reviews
First-class Staff and a Selection that is noteworthy!
I have been to well known Jewelry Stores throughout the US for big and various stores near my hometown. I don’t often write r...
eviews, but I had a great experience at a local store just down the road and I wanted to share.
The staff was noticeably friendly, knowledgeable, and kind to me and all guests. The ring selection was great! I found exactly what I was searching for and even got some ideas for the upcoming holidays! Prices are great too! I found the store to be very well stocked with an affordable variety. I will definitely be back soon! And if you’re still reading this, you should just go! You won’t be disappointed.
This is a response to Edward T about his watch.
Aaron Kilman Jewelers, Inc. Response
06/22/2022
We are sincerely sorry that your experience with us did not meet your expectations...
. We strive to provide the highest quality service to our customers, while remaining transparent about the repairs we can or cannot perform. When you were informed that we did not have the tool to repair your watch, we suggested to send it elsewhere(i.e. the service department of Casio). It was insisted upon that we do it ourselves. We sourced the tool and changed the battery as usual with no complications. All buttons functioned as normal when your watch was returned to you. Upon your insistence that the buttons were smashed in, we took your watch back in free of charge. When we couldn't find anything wrong with the buttons, we sent it out to our watchmaker--again free of charge. Additionally, our watchmaker inspected the buttons and returned it to us, as the buttons were working as usual.
While we do everything we can to make our customers happy, your claims that we returned to you a damaged watch are absolutely unwarranted. Your choice to then come into our business and raise your voice to intimidate our staff, left us no choice but to contact law enforcement. We are sorry for the embarrassment this may have caused you, however we prioritize the safety of our customers and staff above all.
ZERO out of 5 DO NOT bring your watch to this third rate "jewelry store" for a new battery or any repair if you value your watch. Went in to have a simple battery change, they did...
n't have the allen wrench needed to get the back cover off my watch so they called me and asked if I could bring one in from my house. After telling them no they assured me that their watchguy would bring one in and that I would be called within a couple days. 2 weeks later I returned to pick it up and all 5 function buttons are basically smashed in... not at all like how I had dropped it off. I explained this to them and they was said they would send it back to their watch guy to get it fixed. A week and a half later I go back in to pick it up and basically the same thing 1 button is completely smashed in and the rest are half smashed. The watch guy basically argued with me that there's no way they could have done that to my watch and offered absolutely no apology or anything for that matter. This was a Casio G Shock mudmaster watch which is basically indestructible... unless you take it to Aaron Kilman Jewelers... absolute incompetence! Hoping Aaron Kilman does the right thing and offers to pay for the repairs I'm going to have done from the competent watchmakers at Casio however with the zero amount of customer service I've already received I highly doubt that will happen. STAY AWAY from this place!
Contact
3761 South Nova Road, Port Orange, FL | Volusia County, FL
Aaron Kilman Jewelers