My wife and I worked with Kate Holt, co-owner & lead photographer. When we first began the process of finding a wedding photographer, Kate was timely & responsive to our email comm...unications, and she met us for coffee in our neighborhood to talk about vision, approach, style, preferences, and other parameters that would give us the experience we were looking for. My wife and I were both very specific about the aesthetic we had in our minds (thankfully my wife and I were on the exact same page -- though we both used very different language to articulate our ideas), and we came prepared with other photographer's portfolio examples to illustrate what we hoped to achieve (and we definitely did not like). This included examples from her local competitors, which she was not defensive about whatsoever. In fact, she encouraged us to send her more examples via email once our meeting was over to facilitate a continued refinement of what she was going to try to do for us.
She arrived ahead of schedule, and guided my beautiful and nervous bride and I through an efficient and varied use of the venue space as backdrops of our photos. She was patient, easy to work with, and felt like a pleasant, professional contributor to the wedding proceedings without being obtrusive or awkward in any way shape or form. Finally, she was very gracious in sending us our photos according to our agreed timeframe, and we couldn't be more pleased.