Albemarle Baking Company

We hired Albemarle Cake Company to make macaroons for wedding favors. Gerry was so kind and the macaroons were delicious. As in, really, really, really delicious!!!

I have loved Albemarle Baking Company for as long as I can remember. The Rossberg children grew up going there and we're quick to introduce out of town visitors - anyone, really - to ABC. About a week ago, I had Princess Cake at my wedding at Alumni Hall and it was AMAZING (as usual). Gerry was delightful to work with: prompt, professional, kind etc. etc. THANK YOU, Albemarle Baking Company! I wouldn't have wanted anyone else to make my wedding cake!

We fell in love with ABC's Princess Cake many years ago. We were thrilled to be able to offer a slice to our wedding guests. Gerry is great to work with and his cakes are amazing!

I will start by saying that I LOVE ABC and I frequently go there to get bread/pastries and have always had a great experience. So, ABC was the first place we looked when we were looking into our wedding cake baker. Unfortunately, I was extremely disappointed. At first, everything was fine. I ordered some sample cakes to taste. In fairness, they were very accommodating and made sure we had the cakes during graduation weekend, which I'm sure was very busy for them. The cakes were honestly mediocre at best and we ended up deciding to go with their Princess Cake (which is one of their regular cakes) which was pretty good. Once we had decided, I followed up with Gerry and asked several basic questions via email, including questions about pricing, decoration options, whether they would deliver the cake, etc. It took 2 WEEKS to get a response. 2 weeks. While I certainly don't expect to get an immediate response with my questions, taking 2 weeks to respond to an email is just unacceptable. I think a couple of business days would be fine, but 2 weeks is not. When we finally did get our responses, I asked for more options/information about decoration options, and Gerry offered one suggestion and then basically left us completely in the dark. He gave us no ideas, did not offer any suggestions as to where to get more ideas, did not tell us what ABC has more/less experience doing, etc. All of this left us pretty frustrated and we decided to go with another baker, b/c we felt that if we were getting this little attention when they were trying to earn our business, how would they treat us once they already had it? When I emailed Gerry to tell him we had changed our minds, we never got a response. I was pretty shocked. As a business owner, I would expect that when a client who has said they want to work with you suddenly changes their mind, you should ask what went wrong/try to fix it. Overall, bad experience. I would recommend it for bread/pastries though.