Aldworth Manor is undeniably a gorgeous property. The setting is stunning, the views are beautiful, and having the option to add the three Airbnbs on-site gave our wedding weekend ...a destination feel that our guests really loved. The welcome dinner was set up well, the cocktail hour food was phenomenal, and the mashed potato bar and desserts were highlights. We also appreciated the thoughtful tray of appetizers in the library for a private moment after the ceremony. These touches made the weekend feel special, and there’s no denying that the property itself has incredible potential.
That being said, there were a number of disappointments across both the venue and the catering that took away from the overall experience. At the welcome dinner, the bathrooms ran out of toilet paper and paper towels only two hours into the event, and I, as the bride, had to track someone down. Later I discovered that staff had simply placed a roll of toilet paper on top of the dispenser rather than replacing it properly. The reception room was also uncomfortably hot until doors and windows were opened, which felt unprepared for a summer venue.
Communication about linens was confusing. We were originally told tablecloths were optional rentals, only to learn a month before the wedding that they were actually required because the venue’s tables were water-stained. For the price, basic linens should be included if required. Similarly, the bartending service was frustrating. We were not told until after signing that shots and martinis were not allowed, and that all drinks must include ice. To add to the frustration, while a 20% gratuity was automatically included in our bill, a tip jar was also placed at the bar, which felt unprofessional and pressured guests to tip again at an open bar.
Catering was hit or miss. The rehearsal dinner and cocktail hour were excellent, but the chicken entrée at the reception was extremely dry, and dinner service was delayed without explanation. The brunch add-on for “pastries and parfaits” was disappointing; only the week of the wedding were we told that we had to pick one single pastry option for the entire group. For the price of the upgrade, this felt misleading. Communication leading up to the wedding was consistently poor. Emails often went unanswered for a week or more, and when we asked the venue coordinator to help escalate, the response we received from Joan was more defensive than helpful.
The most upsetting moment came with our wedding cake. My mom baked our cake, and we confirmed multiple times, including the day before, that she could decorate it in the kitchen after family photos. On the day of the wedding, staff acted unaware of this agreement and instead directed her, in her dress, with her hair and makeup done, to a tiny table in the basement on a dirty outdoor rug. This was disrespectful and incredibly frustrating after so many confirmations.
Housing on the property is fun, but couples should know it operates just like standard Airbnbs. Guests are expected to take out the trash, do dishes, and clean up food. While manageable with help, this meant the morning after our wedding we felt more like a cleanup crew than newlyweds.
Overall, this is a gorgeous venue with strong catering highlights, but it is far from full service. Couples should know they will need to outsource almost everything besides chairs, catering, and bartending. For the cost, we expected more transparency, support, and professionalism.