I will start by saying my hair and makeup ended up look beautiful, thanks to Kailey. this review is NOT meant to reflect her (or the artists simultaneously working on my mom and mo...ther in law) but Aleuco themselves. I booked my hair and makeup for my September wedding back in May. first of all, their receipt only says that you’ve paid a deposit, not what the service is- so I hope you remember. I didn’t hear from them for months which is to be expected until about a month before I get a text reminding me that I have a “makeup” appointment. not a hair and makeup appointment, and certainly not the premium bridal airbrush that I had selected and paid a deposit for (which yes, included hair). I called them and they said it’s somehow an error, everything looks fine ok their end. Then they said that one week before I’d be getting a text from Kailey. Instead, the text I received one week before them saying Kailey wasn’t actually available to start at that time and asking if I would be amenable to changing my start time to 7 am and switching artists. Ummmm, no. Why am I just finding out about this one week before the wedding? To which they dodged answering. After complaining a bit, suddenly I could start at 8 instead of 7- despite them one minute ago saying differently! Finally I agreed to the different artist…. Only for them to text me hours later and say oppsies KAILEY IS ACTUALLY AVAILABLE!! And then I ended up not getting a text from her until a couple days ahead of time instead of a week.
Long story shoera the makeup artists that we worked with were 10/10 amazing, wonderful, friendly, and talented. The company however need some serious overhaul and to get their shit together. Given this experience, although the artists were great, I would not trust to book with them again.