Alexis Gloria Photography

This is a review for Element Photography, a.k.a. Alexis Gloria photography. Lexi was pretty good about staying in contact with us up until the wedding. Everything seemed to be on track. Even the day of went well overall other than her being rude to a few of my family members. She asked for my parents to take a photo with me – I have a stepfather as well – and she said “No, only the REAL parents.”I did not hear this myself, but my matron of honor did and later told me. Lexi made several comments throughout the day that were over-the-top in attitude. Overall, we enjoyed her that day, & understand it was a struggle with taking photos in several areas during a hot, busy weekend. I asked how long the turnaround time was on photos. My father and husband also heard her confidently say 1 month. We were very excited about this. Fast forward a month after the wedding. I reached out to her with a friendly text asking how the editing was going and if the pictures would be available soon. She had an attitude over text and stated that the turnaround time was 6-8 weeks and that she was not late because of this. I reminded her that she had told me initially it was a month, but that I understood that things take time and life happens, and said I would wait the 6 to 8 weeks. Sidenote – I tried to pull up the contract I had signed months ago, and the link did not work and said the page no longer existed. Interesting… I was put off by her attitude and unprofessional way she texted me but did not want to rock the boat considering we did not have any pictures in hand. She also posted a picture from our wedding on her Instagram with a pointed post about how she is a mom first and that she doesn’t have time to always do her job…though she continued to post several new photo shoots every week and would show little snippets of her editing other peoples photos throughout this time. Fast forward, it’s now been almost 10 weeks. I reach out to her again. She was much nicer this time and stated she would have them done by the end of the week. She let me know that she uploaded the pictures a couple days later. My husband and I were very excited to check them out. We went through the photos and they were very poorly edited. A lot of the pictures were the same with slightly different color variation. She would very crudely crop around my husband and I and change the background and foreground colors/tones so they looked very odd. I could’ve edited these photos in an afternoon, nonetheless 10 weeks, and done a better job. She also neglected to upload about half of our pictures, including first looks with my dad and husband, and the shots we had together as a family. I reached out to her and asked if she would get us the photos. She gave a vague excuse, and said she would look into it asap. My guess is that she thought I wouldn’t notice, or was not yet done editing the photos, and was buying time. I ended up trying to text/call her that evening. I decided to try to kiss her butt in hopes to get these pictures. Later that night, she did upload some of the first look pics. I looked through the whole gallery again, and there was still no family pics. I texted AGAIN asking for them. She responded the next morning saying that they were already there and I must’ve missed them..I didn’t. But they were there now. Overall, it was a very difficult experience with her and I would not recommend her services. She’s unprofessional, rude, and lacks time management and people skills.