All Star Rentals

e were planning from a distance. Amber was our contact and she was amazing. I highly recommend

hem through an online form to get information on the tent rental. Amber reached out after that and worked with me and my wife over the phone and video, as we live out in Seattle, WA. She was excellent to work with. She designed up the tent space, got us an accurate view of the tables, and worked with us to figure out the whole setup. Once they did a site survey, we realized we would need a different tent setup, but Amber was able to get that handled very quickly. Delivery of the pieces for the wedding was super easy. It took the crew a long time, but we had two tents and a decent amount of chairs and tables. They were able to handle it easily. Pickup was also a breeze and they even came by to grab some tables we didn't have in the tent area upon initial pickup. The tent was really good quality. Chairs were solid, but we went with the cheaper white wooden ones, but they still looked good. Tables look like they've seen some use, but we didn't hear any complaints about them not being sturdy. Price was a big one for us and this ended up being a good option for what we needed. Overall, a truly great experience. I highly recommend ASR for any rental needs for your wedding!

s a huge help and very accommodating considering last decision COVID options, including adding more tables and table clothes...AND last minute tent area change because where we originally planned have our wedding site was too muddy to get to. Heather was very patient waiting for a new area as we were on the phone with the land owners. With quick communication it all worked out! The delivery and take down crew were quick and efficient. I'd highly recommend if you need anything supplies for a wedding or small to large party!

mes due to COVID and Amber was always understanding, positive and gracious to us through the chaos. Not to mention the farm tables, chairs and dance floor we rented looked absolutely beautiful at our family’s cabin. We Highly recommend All Star to anyone looking for great rentals from great people.

aukee. They have always been professional, timely, accommodating, and all-around amazing to work with, and I usually recommend them to all my clients. So when I was planning my own wedding, I knew I would definitely be working with them. We had a backyard ceremony and reception at a personal residence in Wauwatosa and rented a tent, tables, chairs, and linens from All Star. From setup to teardown, I was incredibly impressed with everything! The two men who came to set up the tent were on time and extremely nice. They worked very quickly and were very professional! Everything we rented was in great condition, and our guests commented throughout the evening on how nice the chairs and linens looked. Teardown was just as easy, and the guys even moved our patio furniture back to its original location on our deck. I can't recommend working with All Star enough - they make the planning process completely stress-free!

They were reluctant to provide a floor diagram which was confusing since they would need to set up the tables in that order. There were so many back and forth questions which was very stressful-seemingly more than you would think was necessary or that could have been asked all together. The day of the wedding , they forgot three tables that we needed for desserts, gifts, etc. Luckily our venue had extras we used. I've heard Canopies is better to work with.

truction on how to do so. This caused what typically takes two hours at most to complete, a four hour long process. We rent stages all around the country for our events. All Star provided the worst quality stage components we have ever received. The stage “stairs” were just stage pieces raised at a lower height. Because they were unstable as hell, we weren’t able to allow anyone accepting an award to even come onto the stage. The stage pieces themselves were a disgrace and looked like they had 20 years of use on them. Save yourself $90 and buy your own PA system before renting from All Star. They sent the biggest pile of trash for us to use - your grandma standing two feet away wouldn’t be able to hear you on their PA. Pre-event we clearly specified we would need a backdrop holder with enough weights for it to be secured properly to the stage and withstand heavy wind. When we informed All Star what they sent was not enough and our backdrop was falling over, they charged us for a secondary delivery fee to bring out more weights. To make matters worse, when calling All Star post event to express our dissatisfaction, their All Star team member Amber hung up on us. When we called back immediately after, we were told she was “in a meeting” and were directed to speak to Heather. Referred to as the “manager manger,” Heather took absolutely no responsibility for her sub par employees or services and refused to refund us for the secondary delivery fee we should not have been responsible for - not to mention the terrible PA system or disgrace of a stage setup. Avoid renting from this company at all costs. Give your business to a company who actually cares about their quality of work and will provide you with the customer service you deserve.

day of. They picked up everything the night of after the reception. They were very reasonably priced and everything was in great shape and looked fantastic. We would definitely recommend using All Star Rentals to anybody who needs chairs and chair covers. Our contact, Amber, was so attentive and did monthly check ins to make sure everything was going well.

layout. We were very pleased!

low compared to the road it did about $1000 worth of damage to my car. When I called to talk with the owner, he never returned my calls and when I went in to speak with him, as soon as the workers knew why I was there, they told me he was "out" or "in a meeting." When I said I'd wait, they said, "Oh, it will be at least two hours." This does not sound like a business that wants to resolve customer issues. I would not recommend this place to anyone. In fact, I would say, "Stay away!"

he big day we realized we would need even more to make the day everything we wanted it to be. As an out of town bride Amanda at All Star was essential to the planning process. She was great working with us to ensure we had the right amount of chairs, linens and other miscellaneous items booked and she was flexible when our needs changed. She invited us to their shop when we were in town to ensure everything we had requested fit our vision. Day of I didn't have to lift a finger or even communicate with All Star they showed up delivered our rentals set them up and picked them up later that night without a second thought. My wedding planner did feel like they should have ironed the tablecloths for the sake of pictures and ended up steaming them for the head table but that's another story!

hem for your rental needs!

n visualizing the tent arrangement and she did a wonderful job at helping us create such a beautiful atmosphere for our guests! The only complaints I have were some of the chairs were a little dirty (nothing a wet rag can't fix!) and imperfections and dance floor didn't totally make it till the end of the night. In their defense though the ground had some uneven patches, but at the end of the night we didn't really make a big deal out of it because the day still felt perfect.

out perfectly. I would definitely recommend them!

. For items they did not have, (example aisle runners) they sent us several links of options. They worked with our wedding location site planner for both any easy drop off and pick up of the rentals (we did not have to be part of that process at all, which we loved). Would recommend All Star to anyone that is looking for an easy, flexible, rental company.

r us! Very satisfied with the prompt replies to emails and their customer service!

as a delight to work with--always responding to my emails quickly and answering any questions. All Star Rentals also set up the 40' pipe and drape wall behind our head table, and it looked great! They even hung a banner for us even though it wasn't their responsibility. The installation crew was timely, and they set up and took down the pipe and drape wall at the right times. My only "complaint" is that they don't have that many drape colors to choose from, but this really wasn't an issue. I'd definitely recommend All Star Rentals to other couples.

and chairs were a bit beaten up but once a table cloth was on and the lights were dimmed you barely noticed it. The tables that made up our "kings table" (similar to a head table) were all different heights which was annoying--probably my only complaint.

ill the day of as best as they could. I couldn't have been happier that we used them and am very grateful for all that they did!!!!

d did everything she could to help me.

again.

friendly and helpful, very quick to respond to my emails or phone calls, and so easy to work with. She was amazing at following up, making sure all of the details were nailed down and accurate. The company crew delivered and set up our tent, tables, chairs, lights, etc all on time and as we had requested. They were also fantastic to work with. We could not have asked for a more perfect and smooth rental company experience for our wedding!

f customer service and quality products. After doing a price comparison, All Star Rentals had the best price and also had good reviews (on their website). I was looking to rent white wooden folding chairs for the ceremony, a few high cocktail tables and white plastic chairs for our rehearsal dinner. The process of booking the items went fairly smooth; however, when my husband and I went to pick up the chairs for the rehearsal dinner, we were stunned at what we were receiving. The white plastic chairs were terribly dirty. Many of the chairs had mud plastered to the bottom legs; some had what looked like splattered food or vomit across the back seat; and others had CHUNKS of grass stuck to the legs. I did mention this to the girl, as I was cashing out and didn't seem to think anything of it. One of the employees actually saw these chairs and handed them off as if it was normal. I explained that these are fortunately only for our rehearsal dinner; however, the chairs for our ceremony better be spotless. Her response was less than reassuring and completely unacceptable. The white folding wooden ceremony chairs were delivered on time and were clean to the naked eye, but come to find out the front desk staff had to reiterate to those delivering that the chairs MUST be clean when dropping off. Shouldn't they be clean regardless??? Upon returning the plastic folding chairs to All Star Rentals, I walked into the building to see staff eating lunch right at the front desk. Isn't there a break room to eat? One of which was the owners, clearly setting a great example for his staff. I explained why I was upset and how disappointed I was in regards to the dirty products and even showed pictures. Her response was that they are "outdoor" ceremony chairs. I'm sorry, what is that supposed to mean? Then carried on to say that she agreed that she saw some of the chairs leaving and some were particularly dirty. How is that acceptable to see your products dirty and send them away for an event? I really don't care what the products are used for! They should be pressure-washed then! I am PAYING your company to rent products. If that's how you wish to showcase your products, then I strongly suggest you make notation on your website to those specific chairs - "Please note, these are ceremony chairs and may come with mud, grass and food or vomit stains." The purpose of me RENTING chairs, is because I wanted it to look elegant and have everything match. Had I known I would receive such disgusting chairs, I would've just borrowed from family! Since the owner was sitting next to us and overhearing our conversation, I was certain that as the OWNER and LEADER of a company, he would step in, apologize and own up to their mistake. Instead, he continued to eat his lunch and didn't bat an eye to my unsatisfactory experience. That is horrible leadership. It's evident that the owner is in the business for the paycheck and not the passion of serving and making your guests happy. I guess my lesson was learned as to why the products were cheaper than any other place. I would never recommend this company, as they don't deserve the business. I strive to ensure my clients and customers are happy and that should be your priority as well. You should be embarrassed and ashamed!

ell as showing us how to consolidate to save some money. They were timely and flexible with meeting us around our busy schedules. We really felt like our day was important to them and that we were not just another customer. Thank you!

e back up tent we had rented! The set-up team was so great for hanging in there with us as we waited. Sure enough, at the last minute the rain stopped, the sun came out and a rainbow appeared! The team helped dry off the chairs and they draped the canopy with tulle as our collective faith allowed us our chance to be married under sunny blue skies! I did extensive research on Milwaukee area rental companies and found that many had extremely high fees for late evening pick up of equipment. The rental of my venue required us to be completely vacated by 10 pm. Other chair rental places wanted to charge me $150 or more to come back that evening to retrieve the tent, 130 chairs and 4 extra tables I rented. All of the local rental companies come close in terms of cost for rental items, it's the fees that couples need to look closely at on contract proposals. I found All Star to be most reasonable and they were very easy to work with.

the people hosting the wedding were sort of left guessing as to when they needed to be there to accept it. They also shorted us one chair and another was broken, but when we brought this to their attention they refunded us the cost of those two chairs. They picked up the furniture VERY early the next morning and I think the people who owned the house hadn't even cleared the centerpieces yet (or even gotten out of bed for the day). If I had known that ahead of time, I wonder if there would've been a way to alter the pick-up time.

nd offered to put them on for an additional charge. We ended up doing it ourselves and it was seamless. The covers were freshly pressed and took little effort to put ont he chairs.

ng too cold so we initially rented 4 outdoor heaters. As the wedding got closer the temperatures were forecasted in the high 80's and they allowed us to cancel the heaters without losing any of the deposit. They delivered and picked up the rented items per the agreed upon schedule. They had the best prices in the area and their service is awesome!

. They were reliable and the chairs were clean and in good shape. Best price I found for chair rental in the Milwaukee area! I recommend you call them for your rental needs!