The store didn’t notify us that the custom ordered dress had arrived (found out when we called wondering about delay). We forgave the oversight and ordered a veil. We were sold the wrong length (cathedral, presented as being the longest type that exists, which is inaccurate) and once again, they didn’t call us when it arrived. After we tracked it down and picked it up, we realized the color was wrong, not the one we had ordered. With little time before the wedding and now zero trust in Allure Bridal Boutique and its ability to deliver what it promises, we drove to Orlando and got exactly what we needed from a knowledgeable and professional store (The Bridal Finery, which we highly recommend). We went back to Allure to request a refund, which they refused as all sales are final—even if they mess up. Other than an offer to overnight the right color, no attempt at resolving the issue was made and no apologies (because they only blame the manufacturer). Save yourself some headaches and shop somewhere else.