Alma Floral Design

inancial restitution. The flowers she delivered: a) were not what we agreed on in her proposal, b) were far less robust than had been agreed on (and paid for), c) included several partially dead or dying flowers and d) were constructed poorly, creating several logistical challenges, including my planner having to run to a local bodega for extra flowers since so many were dead and them having to get vases from florist doing a wedding at the venue next door. My day of coordinator and photographer (who had recommended Alma to me, was horrified to have done so seeing her work product, and has advised her other clients to cancel their contracts with her) said that the flowers delivered looked like they were worth only half the amount I had paid her. Her work was so far from the mark before you even take into account the dead flowers, which I have ample photo evidence of. After my wedding, I contacted Melissa to share my feedback (dismay, really) and that I wanted financial restitution, she did not respond after several outreaches. When I booked Melissa, I knew from reviews that she had some issues with responsiveness; though she assured me that she had hired an office manager to support her, I never saw evidence of this - emails were often unreturned and deliverables late. Needless to say, I would strongly advise any bride from booking Melissa. I’m still struggling to look at my wedding photos without crying at how much she screwed up. Her work, communication style, and total avoidance of addressing these issues ipso facto were far from professional.