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12/16/25
We had a truly wonderful experience during our visit. The property was very clean, and every member of the team—from the valet and front desk to the staff at Aview—demonstrated outstanding hospitality. My wife and I were thoroughly impressed wi...
th every aspect of our stay. A special shout out to Marco and Lindsey, whose exceptional service made our visit especially memorable.
3/01/26
Rooms are cozy and clean. Valet service was exceptional. Walls are a little thin so you can sometimes hear adjacent rooms if they’re loud. Overall, a great experience!
2/11/26
A gem right on the water, this hotel is full of small nooks surrounding the lobby where you can take a break or get out of your room to do work. The staff is incredibly friendly, engaging and ready to meet any request. I needed an iron and ir...
oning board to head to an event and they were delivered within 5 minutes.
As a frequent traveler, I look for properties that make me feel welcome and offer a relaxed atmosphere, this checks all boxes!
Had a discussion with a staff member named Susan about the history of this hotel, which is built on an old train station.
I will be back!
1/04/26
I discovered the Aloft after being displaced at check-in due to the condition of the hotel next door, the Hotel Ballast by Hilton. I’m so glad I did! The Aloft offers a very solid experience with easy parking right up front and spacious, clean,...
modern rooms. The rooftop deck is a fantastic spot to enjoy cocktails and snacks, and it’s easily walkable to nearby restaurants.
I walked across to Ruth's Chris and had a delicious filet mignon. The hotel features a restaurant on the lobby level, a snack bar, a beautiful lobby, and all the amenities you would need. It’s definitely a better option than the Hotel Ballast.
From the start, the hotel impresses with its unique design, as part of it is housed in an old restored historic warehouse building, while the newer tower contains the guest rooms. The rooftop deck provides stunning views of the Battleship North Carolina and the river. Even if you’re not in the mood for a cocktail or a glass of wine, it's worth checking out.
I was very pleased with my stay at Aloft; it was a great option after my disappointment with the Hotel Ballast.
The lobby was really decorated beautifully for the holidays Christmas trees all over. Check out my photos and video.
2/14/26
Rooftop bar amazing!!! Views and service were top notch. Nicole was a rockstar with a great attitude. Live music on point! Well done!
Everything else, one star! Poor construction practices…..you can hear everything, toilets from other rooms ab...
ove flushing and water rushing down the pipes in the wall at the head of the bed!
The barista, she was absolutely terrible. She literally sat on her phone with me sitting there waiting for service. She saw me and continued to be useless on her phone, I had to approach her directly to get service and it was clear she wasn’t interested in being a quality customer service representative much less a welcoming individual greeting people during there morning activities.
I would definitely go to the bar again…..never staying at this hotel again.
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