Toni is such a doll! She helped make my wedding dress perfect in less than a week! I had a situation because I'm in the military stationed overseas. When I bought my dress, I had it sent home in the states because I was in a place where I would...n't trust them to do it how I wanted due to the language barrier. I started contacting a few seamstresses back home, explaining to them that I'd need it done very fast due to the earliest date I could get home (which wasn't certain at the time cause that's military). You could understand my disappointment when I kept getting denied. But when I asked Toni, she was down for the challenge!! She said to let her know the date I'd fly in as soon as I know and she'd book me an appointment. She was so amazing! I needed my dress taken out a little and hemmed. So she took it out, hemmed it, and gave me a bustle in less than a week! Long story short, customer service was awesome, and product was amazing as well! I definitely recommend!