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About this vendor
Wedding photographer located in York, PA. Serving York, Lancaster, Harrisburg and surrounding areas. Beautiful, custom wedding photography.
Details
Business Attributes
- Veteran-owned Business
- Woman-owned Business
Photo Shoot Types
- Bridal Portraits
- Engagement
Photo & Video
- Digital Files
- Online Proofing
- Photo
- Printed Enlargements
- Same-Day Edits
- Second Shooter Available
Photo & Video Styles
- Classic
- Dramatic
- Modern
Wedding Activities
- Getting Engaged
- Wedding
Reviews
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3.4
out of 5.09 reviews
Amber photographed our wedding in June 2024. Her contract was straightforward, and she did let us know ahead of time that there might be periods where communication would be limite...
d, which we understood and respected.
However, as the wedding approached, communication became increasingly difficult. When it came time to schedule the included engagement photos and ask basic questions a few weeks before the wedding, responses were often delayed or nonexistent. In hindsight, this should have been an early indication of the issues that followed.
Our package included a USB drive of images and a photo album. The USB drive was delivered approximately 350 days after the wedding, and the album was not received until 18 months after the wedding date. Throughout this time, we sent multiple emails and Facebook Messenger messages that frequently went unanswered. When we did receive responses, they often included explanations such as messages going to spam, being out of town, or promises to follow up later—many of which did not result in action.
We were patient and understanding, recognizing that vendors can sometimes take on more than they can manage. We did not repeatedly hound her and accepted delays and explanations, which is why this situation extended over such a long period. Unfortunately, there was a consistent lack of accountability, proactive communication, and follow-through.
While delays can happen, prolonged silence and unfulfilled commitments are unacceptable, especially for such significant, once-in-a-lifetime services. Her lack of communication and professionalism before and after the actual date is so disheartening because her work is beautiful and she was wonderful on the actual wedding day. Based on our experience, I would strongly recommend proceeding with caution or choosing a different vendor.
Our photos are beautiful!!! Our wedding day went off without an issue - Amber did everything from helping me put my veil in to bustling up my dress. Easy to work with and fun
Amber and her second photographer were professional and very fun to work with on our wedding day. Photos were beautiful and to us within the quoted time - I wish I could do it all...
over again!
Good photo quality; however if you’re looking for a good communicator and looking to get your pics back in a decent time this is not your photographer. Constantly came up with excu...
ses of why I never got my pictures in time. We were happy with the end result but she ruined the excitement we had for getting them back.
Not very reliable. Doesn’t answer emails text or calls for days or weeks on end. I booked her for my wedding and our engagement photos were coming up she canceled the day before sa...
id she had Covid. And that she wouldn’t be able to do any business for three days. But it was OK for her to continue with her other dance business that she runs and go to the dance competitions but wasn’t able to fulfill our engagement session. She did reschedule for the next weekend but could only do mornings and that was it as our original engagement photos were supposed to be at golden hour. So I asked her for a refund as it was not my fault she had to cancel and that she could not fulfill what was promised for the engagement photos which was a golden hour. She was very rude and told me that her personal life had nothing to do with me but it most certainly does when I paid her to do a job that she couldn’t fulfill. I do not recommend this photographer. Rude, unreliable, lies , can’t handle all the business that she takes on. With running more than one business. She acted like my business didn’t matter after the deposit was mailed out. I emailed her and texted her and called her several times to send me the invoice and contract and I have yet to receive that. When I would call her out about not answering any communication it was always a story that she didn’t get my email or my text or my call but how can you not get any of those and still run a business makes no sense… LIES AND MORE LIES I have all the proof to show or engagement photos were supposed to be November 4 ,2022 our wedding wasn’t supposed to be until 2023.
Unfortunately not a good experience. I was excited to have Amber take our photos as she does beautiful work, but the business part was a mess.
While trying to plan engagement pho...
tos with Amber, I asked for a Sunday in November around 4 pm. Was told to bump it up to 2:30 due to daylight savings, so without hesitation I did. That wasn’t a problem. I come to find out Amber wouldn’t be the one photographing us, but rather her assistant because Amber doesn’t work Sundays. Kind of a turn off, but we accommodated because it was the only option for the date we wanted. We were in a time crunch to get save-the-dates out by Christmas.
Getting ahold of her was difficult as she took awhile to respond, or just didn’t respond at all and I would need to send a follow-up. When I decided on a location for our engagement photos, she never responded. This was over a month prior to our engagement session. I didn’t hear from her again until 3 days before my session with her ( a MONTH later).
Via email, Amber proceeded to tell me that we “had” to move the time of our session to 4:00 because her assistant had to make up Christmas Mini Sessions that were canceled the week prior. Ironically, the first time I asked for 4:00, that wasn’t an option because of lighting. We were NEVER “asked” to switch our times with the mini sessions, we weren’t even given the option. She also suggested that we switch our location to where the mini sessions were being held out of convenience for her assistant. It was nowhere near where we had planned to have our session at.
My fiancé and I were absolutely appalled that this was sent via email rather than over the phone, but we’re even more appalled by the fact that MINI SESSIONS took precedence over a couple that signed a contract for a wedding package. When we called her to express our frustration and state that this option would not work, she immediately became defensive and came up with excuses (which included throwing her “new scheduler” under the bus, and claiming that she is running multiple businesses at once so she’s busy).
Amber then proceeded to terminate our wedding contract while my fiancé was on the phone with her, and later sent me an email saying the same thing. On the phone though, she mentioned to my fiancé that we’d get a refund, but conveniently over email she says that isn’t the case. We will never get our money back even though she is the one that canceled our contract.
I booked with another photographer the same night that she terminated our contract, and immediately felt that this was a blessing in disguise. Save yourself the time and find a photographer that creates a beautiful, personal experience for you, and that will prioritize you even with engagement photos. You shouldn’t have to accommodate for the photographer like we had to. If anything, they accommodate you and your wishes, because this is YOUR once-in-a-lifetime experience that you are paying for.
We booked Amber for our wedding on September 22, 2018 and also had her shoot our engagement photos. Amber was amazing to work with from the very first email I sent her. She truly w...
orked to capture every single shot that my husband and I wanted on our wedding day. We are absolutely in love with the over 1,000 photos that we received back from her and will cherish them for years to come. We are definitely customers for life and will continue to use Amber for all of our photography needs!
Amber was amazing to work with. She was so accommodating, and helpful. I contacted her, and had amazing customer service from the very beginning. I loved the fact that she showed u...
p for my engagement shoot, and asked me questions like, did I want anything specific? she knew exactly what to do. My engagement shoot took 1hr with 5 outfit changes. She not only was easy going, but she was very thorough. Down to fix your shirt, move that piece of hair, and stand here, turn this way. I loved the fact that a photographer didn't just stand there taking pictures like I was suppose to know what to do. She is so interactive, and the pictures were AMAZING. Not to mention, her prices are so affordable. you can tell she does this, because she loves it, and not just for the money. A huge perk is her second photographer is her sister. Whom is an amazing hair/makeup artist. Them together is the best decision I ever made for my wedding day.
I can not say enough great things about Amber. She went above and beyond to make our wedding day as seamless as possible and ensuring that we got all of the shots that we wanted. T...
here is no one I’d rather have had photograph our wedding. Thank you SO much!!
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