A.N.N. Transportation

nt, and Champaign with ice bucket and stand. 4-5 hour wedding with 2 additional hours purchased. From the pick up location, the air conditioning was not working. It was blowing hot air. I spoke with management and they said the driver is responsible for the condition of the vehicle. It was the hottest day recorded in June, +90 degrees. After the church ceremony we went into the limo, which was still blowing hot air, and my wife and 70 year old mother-in-law ended up getting heat exhaustion before arriving for cocktail hour. Back to the other items that were in our contract, the driver asked me when the "red carpet treatment" should be set up as he dropped me off at the church then left to get my wife-to-be. My wife wanted the red carpet for photos, which the driver never set up when we arrived on location. The other service we purchased was the Champaign bucket. The ice had all melted where the water bottles and the Champaign had been stored by the time we left the church since the AC was not working on a +90 degree day. The driver told me the AC was working the night before. The company told me they were sorry for the inconvenience, with a $100 refund. The contract states the "...company is not liable in the event of mechanical breakdown while on charter..." Every response was just an excuse for not checking the back of the limo. I would not recommend this company to anyone for a comfortable limo service.

nswer calls and emails. We went with a big limo bus to transport our bridal party around West Point then up to Poughkeepsie. We had reached out multiple times before the wedding to ensure the driver was clear on how to get to West Point and to the Cadet Chapel where we were supposed to be picked up promptly at 1:00; we were told it was not a problem at all and they had been to the location multiple times. Turns out our driver had absolutely no idea how to get to the Chapel, after explaining multiple times on the phone, directions to the Chapel we were finally picked up at 1:30 after all waiting in the heat. The driver was friendly and apologetic but this should not have been an issue we had to deal with. This was an end of June wedding and the heat was not in our favor.. the limo did not have sufficient air conditioning and we were sweating the whole time. It’s unfortunate because our driver really was awesome, along with the customer service, and the limo bus was very nice. The two issues we had just over shadowed the positives.

nd and I when we missed the last shuttle to the hotel saying goodbye to everyone. Very easy to work with, everything went very smoothly on the day of!

at, they exceeded my expectations with everything. The staff was friendly and knowledgeable, they were on time and even early for most pick ups. The vehicles were clean and stocked with snacks and drinks, the driving was very done very well and they even had a wheel cover for the back tire so my dress wouldn't get dirty in case I brushed up again it! I would most certainly use this company again for any big transportation need. Lori was an absolute pleasure to work with. She made the whole process even more enjoyable!!

e and the bus had trouble keeping cool. Also, as I was sitting on a beach in Hawaii on my honeymoon, my credit card was charged with an over fee of $250. Once I called the owner to discuss this, she said that I only scheduled for three hours of the bus rental and although we discussed staying longer, it was not in the contract. Unfortunately when I went back to look at my contract, I had no specific times listed. Be very, very careful when cooking with A.N.N. As I paid a ridiculous amount for a warm bus.

h was super clean, peppered with snacks and champagne and had great lighting and sound to really get our party off to a great start. Dave handled the town car which ended up running special errands for us and was a great addition. We loved the professional service they provide and thank them for helping making our day so special!

to make 3 trips to our venue. When they picked up the groom and the groomsmen, the limo had an incredibly foul smell. They had to drive to the venue with the windows down while it was raining. By the time they arrived to pick me and the bridesmaids up, the limo smelled foul mixed with Febreeze cover up. They were also late to pick me up because they had to clean the limo and in turn were late to pick up our parents and immediate family members. Luckily this did not affect our schedule too much. They also did not provide champagne or water as promised and the radio didn’t work. They gave us a minimal refund for our inconvenience and offer to buy me a bottle of champagne which I found insulting. I will not be working with them again or recommending them for weddings. Might be fine if you need transportation to something less important like a concert.

s--from picking the bridal party up at their Airbnb in the morning, to the ceremony on the banks of the Hudson, to the reception at Chalet on the Hudson, to the after-party. In total--13 hours of transporting people between those sites as well as to and from the hotels at the end of the evening. Our driver, Trinity, handled it all with an unsurpassed measure of courtesy, professionalism and kindness. Five stars all the way!

ith the Party Bus. I have been a bridesmaid in a few weddings myself, and THAT bus is a Party Bus! It is huge and spacious with a great sound system and lighting, plus a bathroom! They provided waters and sodas for us, but we were free to bring our own liquor (if we wished) and snacks. We also had used 2 of their shuttles to provide transportation for our guests from the hotel to the reception. My husband and I had to take a shuttle back to our hotel since we only rented the party bus for the wedding party to the church and from the church to the reception; but that shuttle was also spacious and comfortable. Definitely would recommend this company for anyone to use!

He got us to and from but there was not above and beyond. There was no champagne in the limo and one of my bridesmaids got some black stains on her dress which we can only trace back to getting into the limo. It wasn't horrible but just frustrating . We needed the wheelchair shuttle bus but guests were saying the bus did not sound to good while running . Drives were not rude but just no wow factors. The staff are nice and answer all your questions. The value is pretty good for the area.

m the hotel guests were staying at in Peekskill. The service was great! Everything worked out perfectly! We ended up requesting an extra ride at the end of the night because some guests were having too much fun and didn't want to leave. They were flexible and willing to come back and do an additional trip. We would highly recommend them to anyone!!

ectations...from booking with them, to them being completely on-time (early actually), to Gene taking such great care of me (as the bride) the entire wedding day. I can't say enough good things about them! Thank you for the perfect start (when Gene picked up me and my small bridal party), and end (when he picked up my new husband and I at our venue to take us to our hotel) to my wedding day!

otel. screwed up the timing for the entire day. got some money back but still was inconvenienced on our day

(M. Latempa) was fantastic! He was on time & very professional. He even rolled out a little red carpet for us when we got on the bus after our ceremony! We stopped at several locations for pictures afterward & our driver was very accommodating with our requests...even when it involved difficult parking of a large bus! Overall we were extremely satisfied with the service of A.N.N. Transportation.

p times. It's always a fear that you are going to be late to your wedding. Well, not only were they on time, they were 15 minutes early and got us to the church with plenty of time to spare. Plus, they really give you the red carpet treatment (seriously, they rolled out a red carpet when we were leaving the ceremony for our reception). Highly recommended!

y diffrent vehicles and options to choose from. an excellent company

friendly and helped us to arrive at the dinner in a timely manner. Jay was also our driver for the shuttle that was arranged for our guests. On our wedding day, we reserved the use of the BMW X5! The limo was beautiful and well maintained! Our driver, Eugene was friendly, patient, professional and an absolute pleasure to work with! He was punctual and waited for us wrap up some pictures in the lobby of the hotel prior to our departure for the venue. Arranging our transportation with Nancy at ANN was great! She is extremely knowledgeable and helped to arrange a timeline that would work for our wedding day. Everything was perfect! The drivers called and confirmed all of the information for the services booked. Thank you all for the wonderful job!

lf our late to my own wedding due to the drivers at ANN Transportation. On the day of our wedding we asked for two limos. We had a large party plus my in-laws. The first Limo was to pick up the groom, groomsmen and my in-laws and drop them off at the church and then meet the second limo at my parents house. My husband sent a detailed itinerary to ANN Transpiration in advance to avoid confusion. What happened was the second limo go lost going to my parents house. The mix up happened because my parents live on Miller Hill Woods, which is off of Miller Hill Road. In all fairness to the Ann Transportation my husband forgot to include “woods” in the address. My problem is that the drivers never ever called to confirm the address. Instead the second limo waited to link up with the first limo. Both limos drove up and down the wrong road for Half hour with out calling. If it had not been for my Dad going to look for them who knows how late I would have been. I never took this complaint to the company because my lovely husband made a typo. Overall, I was put off by the drivers not calling any of the three numbers that had been listed to confirm the address as well as their overall attitude when they did arrive. Aside from this all I can say is at least the limos where clean.

ene) called the night before to confirm time, "just to ease your mind"...showed up on the dot which was 15 minutes before departure time (again, "so you won't worry)...was extremely helpful helping us women in the limo in and out, as well as into the venue, as I had to enter an odd side do and walk through a kitchen to get into the venue (see the review on Magnanini Winery). He set up a great photo op outside of the limo complete with a red carpet and champagne, and even though we had a chaperon with them he made sure to call and leave a message on my husband's phone that the children had made it home safely.

reliable limo service.

trips. I had to get 2 shuttles to accomedate all my guests but that was my own fault but I think they could have worked out a deal. My only issue was trying to get ahold of the shuttle drivers at the end of the night. They left with only 12 people on board when between the 2 shuttles could have held 25 and there were lots of people waiting at the reception to get back. I tried to call the after hours line but they were never able to get ahold of the drivers. We had to wait about 1 1/2 hours befor they came back. (Granted a round trip from the reception to the hotel does take an hour). But it would have been helpful to give my guests an idea on how long they were waiting and the shuttle should NOT have left with only 12 people! They should have filled up the 1 shuttle and left the 2nd shuttle for more guets.

y husband and I would highly recommend this company!

er limo than me at their wedding unless you had that one. Our limo driver, Lou, was so much fun! He was there right on time, came in to where we were getting ready to let me know he was there, took anything I needed out to the limo, there were drinks and snacks in the limo for us (which was awesome because it was a long day of photos and driving around!) He was hilarious and he even stood outside of the church and peeked through the doors to let me and my dad know what was going on before we went in, and opened the doors for us and then closed them behind us. There were "Just Married" signs on the limo when we came out, and a champagne toast with red carpet, it was just fantastic!! Please use A.N.N. Transportation! You won't have a better experience!