Charged me $200 to hem my gown and the hem is crooked! When I called, I was told it was my fault because I left "happy". I was far from happy when I left. The raised the shoulders, in addition to cutting the bottom, and the chest of the dress i...s too high. I was focused on that, told them about that when I picked up my dress and that was my fault too because I didn't arrange my chest correctly in the dress! So, no, I wasn't focused on the hem because the top wasn't right either! They charged me $200 to ruin my beautiful gown. The ladies are nasty!