Applewood Farm

We sincerely regret that a guest felt they were treated rudely. We try our best, every event, to accommodate all of our guests, especially the handicapped. In consultations prior to an event, we ask every client if they have any known handicapped guest(s) attending so that we can plan accommodations for them. We make every reasonable concession to ensure our guests have a pleasant visit. Our first priority however is to our clients, and we have procedures in place to expedite the movement of the bridal party, family, vendors and guests around the property. High traffic areas must be kept open and we try our best to explain this in a cordial manner. Most events we host are weddings followed by a reception. This was a reception only since the wedding ceremony took place at a nearby church. We were expecting 200+ guests, all arriving at the same time, since they came directly from the ceremony. They were lined up in the street waiting to turn into our parking lot which is removed from and not visible from the reception facility. The writer above told our gate attendant that they had someone handicapped and they would not ride in a golf cart, they were then told to drive in the main drive. They were directed into the guest arrival area behind another handicapped guest’s car, which had just unloaded a wheel chair and its owner, and were turning around to go to be parked. The writer pulled their vehicle into the area immediately in front of the reception area which must be kept unobstructed for other guests arrival and departure, vendor access and (heaven forbid, emergency vehicles). For this particular reception, the bride and groom were arriving in a vintage car which was to be driven directly to the main door of the reception barn for them to be dropped off to their reception. In order to make a grand entrance for them to be greeted by their bridal party and guests we needed the drop off area clear of all other vehicles to allow their entry for the photographers to capture the best photos possible for them. The writer (guest) was told they could unload a wheelchair or whomever needed assistance and we would show the driver where to park the car. They were told that we did not allow parking at the barn. Being that they left abruptly, having been on the property less than 5 minutes, we never had an opportunity to offer to have their car valet parked or try to explain why we have parking procedures. We average over one thousand guests per month, many handicapped, and virtually all have no problem with our procedures. For a more typical review or our facility and services please read the following post or any other reviews currently posted on our page. Rachel Love Wilson reviewed Applewood Farm — 5 star May 15, 2016 · The owner (Susan, I believe her name was) went above and beyond at my friend's recent wedding. I was a bridesmaid and am in a wheelchair, and she did everything she could to help me and make things as easy as possible for all of us. I was BLOWN AWAY at her compassion and her servant's heart. Not only is the venue absolutely breathtaking, the staff is incredible. I'll definitely be recommending this venue to everyone I know!