I never leave reviews anywhere, and I’ve waited almost a year to write this so I could fully gather my thoughts. (I got married here on September 19th, 2024).
At first, the experi...ence was fine while planning with Kait. She was friendly and relatable. She mentioned that she wouldn’t be at our actual wedding, which was a bummer, but we understood since she said she’d communicate everything to her assistant and still be at the rehearsal to make sure everything was set. When rehearsal night came, however, Kait wasn’t there, and there was no communication that she wouldn’t be. This would have been fine as well, but none of the details we had planned with her were given to her assistant. The whole rehearsal was very disorganized. The assistant kept asking me questions I had already gone over with Kait, and I was told by Kait that all my plans and details were in the wedding plan document—clearly, they weren’t. (The assistant even kept saying "I don't see that in this document")
Meeting with the photographer and DJ was also chaotic, as they were both 10–20 minutes late to meetings.
Then came the wedding day itself. Nothing was organized when it came to planning and details—where family would sit, when certain songs should play, and even décor that Kait said would be provided. My biggest wish was to have a wooden cross as the centerpiece for the ceremony. Kait told me they’d try to bring it over from another venue as they have done it before. I would have understood if she said they couldn't but we weren’t told anything, and I’m not confident the request was even made. To show up and not have something meaningful you were expecting was very disappointing.
My sister had to keep reminding the assistant about things, and the DJ even came into the bridal suite while I was getting ready to ask me questions—questions I had already gone over with him on the phone, along with detailed notes and song requests I had entered into the app he directed me to use. I wanted to walk down the aisle at a specific part of a song, which I mentioned many times and even gave the exact time stamp, yet it was still wrong when I walked down (super embarrassing).
The photographer also took several poorly framed photos where members of the bridal party were cropped out. During our first kiss, the pastor kindly stepped off stage so he wouldn’t be in the pictures—but the photographer didn’t wait two seconds, so now the photos show him awkwardly walking across the stage. When we got the photos back, I didn’t complain or ask for edits, because you can’t fix bad timing or framing. At that point, I was just exhausted by the whole experience.
To make matters worse, throughout the wedding, the assistant and DJ were goofing off a lot. Normally that would be fine, but when everything is disorganized, the last thing you want to see is the staff being distracted.
Lastly, my husband is in the military. When we first started planning, Kait told us that they usually don’t combine discounts with military, but she said she could probably figure something out for us. We never heard about it again, even after submitting a request for the Walter Weddings Military Fund program, which supposedly covered some military weddings.
Overall, I would definitely choose somewhere else unless you want to have a stressful wedding, micromanage the day of, and waste thousands of dollars.