About this vendor
A floral design studio in Palm Desert, California, Arrangements Floral & Party Design creates an incredible atmosphere that fits your needs and your style on your big day. Established in 1992, Arrangements Floral & Party Design uses their passion and love for floral design to provide you with amazing arrangements that are trendy and unique, and that will create lasting impressions for you and your guests. They also offer rental equipment and lighting design so you can be sure you have everything you need to make your special day a dream come true.
Details
Decorations & Accents
- Aisle Decorations
- Centerpieces
- Pedestals
- Plants
- Vases
- Wedding Arch
Flower Arrangements
- Bouquets
- Bouquet Wraps
- Boutonnieres
- Centerpieces
- Corsages
- Flower Alternatives
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3.2
out of 5.012 reviews
This company is not "for the customer". I put $1000 deposit for my wedding and due to Covid it is illegal to have it. They will NOT refund my money. That's right; the contact even ...
says that the deposit is to hold your date and will be for loss of income they could have gotten otherwise... problem is, they can't get income otherwise since it is ILLEGAL. I am appalled they don't care about their customers going through this tough time. The venue, photographer, cake, dj all refunded money. they should be ashamed. RUN away from them and to a company that actually cares about their customers.
We were planning a destination wedding in California that had to be cancelled due to coronavirus. This was the ONLY vendor that would not refund any of our money. Every other vendo...
r was willing to at least refund 50% of our deposits. We were renting items from them and had to cancel 2 months in advance. They did not provide even a single service. Not one. They were rude and unwilling to even discuss a potential resolution. If you can avoid it, do not work with these people.
I just started working with Luna and her team and they have been nothing but amazing. I have changed my mind several times and they have been extremely accommodating. Their work is...
incredibly beautiful and I can't wait for the big day!!!
My experience with this company was so disappointing. For starters, it's impossible to get Luna to respond to you about inquiries you have that will impact other aspects of your we...
dding. When Luna finally got back to me after multiple attempts, she told me that she could continue to answer questions for me if I paid her first invoice. First of all, I never got an invoice from her and this was a very premature stage of planning and trying to figure out if she was the right fit.
The communication and organization is really terrible. After giving her and her team the benefit of the doubt, they would present items for us to rent, which again, impacted other aspects of the wedding, only to tell us later that someone else had rented them out. So, we would have to go back to other rental companies and floral to tell them to make changes based on the misinformation that Luna's team gave us about items being available.
Just days before the wedding, I received multiple calls and emails about how I had not made the final payment but they were mistaken and it had already been made. Ladies, in the final days before you get married, this is the last thing you want to deal with.
The last straw was during the wedding when I noticed that half of someone's name was missing from our seating chart that they applied the names to. Details are important on your big day. Don't let this company bring you down on a day that is supposed to be your happiest. Go with someone else.
This is a tough one. Their work is incredible and Luna is sweet and sophisticated. That said, their overall lack of responsiveness throughout the process was entirely unprofessiona...
l and, given the price tag, I would have expected much more.
I am still just blown away by how gorgeous our floral arrangments were! Everything was just perfect. I know nothing about flowers, but during my initial call with Luna I roughly de...
scribed my vision and shared my Pinterest board with her. She truly exceeded my every expectation!
I can't gush enough about the floral and decor from Arrangements! Luna and her team are absolutely incredible! Every single thing they do is stunning. I couldn't wait to see everyt...
hing come together the day of our wedding and it was better than I could have imagined. Working with Luna was effortless and everything turned out so beautifully. The floral was beyond magnificent. Arrangements also handled our chairs, tables and lighting for the wedding. I would recommend Arrangements to any bride, groom or just a stranger looking for event decor. Do your self a favor and use Arrangements for your next wedding, dinner or event.
I have mixed reviews about luna at arrangements floral.
I had a destination wedding so the planning had to be done from two states away. My mom was in the Palm Springs area and w...
ent to several florists for me. Upon first meeting luna she felt she understood what I wanted and was a good choice. However, after the first meeting it was very difficult trying to work with luna over just text phone and email. It took way too many attempts on all methods to get ahold of her. It took weeks to get estimates and then when we made a change it would take weeks again to get a revised estimate.
On the day of the wedding I was disappointed to find my flowers already appeared wilted at the beginning of the wedding. When looking back at my photographers photos it's very obvious, photos of my table arrangements look like old flowers are in the vases! So overall, for the expense of flowers I do not feel satisfied with the product I received!
We were initially really thrilled when we found Arrangements to do the decorating and flowers for our wedding in La Quinta. Luna came very highly recommended and well-reviewed. I l...
oved meeting with her and was absolutely comfortable in her and her abilities to make our wedding beautiful.
However, we had a lot of problems when the big day finally rolled around. We were surprised to learn that Luna was not on site and I could not reach her, and she hadn't assigned a point person for my husband to talk to. Hours rolled by and nothing had been done to decorate our ceremony and reception sites, so finally my bridesmaids all stepped in and did it themselves in a rush at the last minute, so it looked haphazard and not at all like we'd discussed. The flowers were gorgeous but many of my specific requests were not filled. I reached out to Luna to discuss all this and never heard back of her, which broke my heart.
She is an amazing florist and has a truly unique vision, but I wouldn't recommend her based on my experience.
Luna and her team are lifesavers! Our wedding was May 4 in Scottsdale, AZ. We initially contracted with a florist in Phoenix. Less than two weeks before the wedding, the florist...
decided to bail on us because she thought the scope of work was too complicated. We were devastated! We looked at several other vendors in Phoenix, but couldn't find any that could offer the aesthetic we were looking for. My planner, Vanessa with Alchemy Fine Events, knew Luna and reached out to her to see if she could provide the floral arrangements for our wedding. Not only did she agree to do the flowers, she also agreed to do the lighting and the draping. Luna had to scramble to get all the flowers together that we wanted, but somehow she made it happen! She and her team left Palm Springs at the crack of dawn on the day of our wedding and were on site setting up first thing in the AM. The intricate design Luna and Vanessa created took hours to complete, and they spent the entire day making it just perfect. The arrangements were INCREDIBLE! I have never seen such beautiful flowers! I told her I wanted a unique bouquet, and she definitely delivered. The centerpieces and ceremony flowers were unlike anything I have ever seen. The lighting they created was amazing! Our wedding was in the desert at night, so lighting was key - they had spotlights in all the right places, they hung strings of lights behind the draping, and they ran lights throughout the boulders and plants perfectly. They also placed candles throughout the ceremony and reception area, which added perfectly to the ambiance. I truly couldn't have been happier with Luna and her team. Our day was perfect because of their creativity and attention to detail. I am already looking for an excuse to work with them again soon! I would highly recommend Luna and her team at Arrangements Floral!
Hello,
This review needs to be told for future brides in the Palm Springs area. Let me preface with the fact that I have attempted several times to contact The Arrangements to gi...
ve them the chance to fix what they did and they have refused to grant me a call or email response acknowledging my complaints.
My wedding planner referred this company because she felt that our styles would be similar. She was right. At first, this company was everything I was looking for. I was on a strict budget for flowers and needed a designer to help me come up with a plan to get the most bang for my buck. I contacted them about 6 months before my wedding and we instantly got started. I worked with Luna (daughter of the owner's of the company) who seemed to have a great design sense that I could relate to (I am early 30's and work in the interior design field myself).
As time went on (and after the contract was signed and deposit was paid), I noticed that it would take Luna on average, 2 weeks to respond to my emails and phone calls. At one point, my wedding planner had to call the owner of the company, Ramon, to see why I wasn't getting any response back!
This went on all the way up to about 1 week before my wedding. Finally, I called and got a hold of Luna. She started to demand that I send the final payment in money order form (full payment was due 2 weeks before the wedding). I told her that we hadn't finished the design plan because she hadn't gotten back to me and I was not going to send a money order until I had a final total. I had not sent the final payment the final design plan had not been nailed down due to Luna's lack of response. My fiance and I had driven out several times from Long Beach to meet with Luna at the wedding property, and at The Arrangements to see a mock up of what the centerpieces would look like. I didn't have much choice but to trust them...we had done so much work up to this date, that there wouldn't have been time or money to find a new vendor.
On this last phone call where we spoke about the money order, one specific detail I was second guessing was the flowers in my bouquet...I had budgeted about $150 which I guess isn't much for a bride's bouquet. She had said that it would be mostly white hydrangeas, a couple lily's and a couple feathers...I had asked if this was the best quality flower that I could afford and she responded by saying "Well, this is what you're going to get for a cheap bouquet." Really? I may not have been spending $10,000 but I was spending a few thousand...might I add, it's all in the way you word things to your customers.
On wedding morning I received a phone call from Luna to stating the orange orchids for the centerpieces and boutonniere's had come in and were ugly. She reassured me she would replace them with succulents and it would be beautiful.
To hit all the points that went wrong, the boots were gray and washed out my groom and groomsmen in gray attire. Luna never showed up -- she sent somebody else without ever mentioning it in the 6 months of working together. And they were 2 hours late! Half of my centerpiece flowers were missing (orange orchids) and were not replaced. I had 2 flower stems per centerpiece (10 person table!) which equaled a lot of empty glass containers. I could go on and on but mainly, they were unprofessional and still haven't attempted to get back to me addressing my complaints. They can close the deal but can not produce quality results!
He was very easy to work with and had lots of ideas. At the last minutes, after all the center pieces were already set out, the winds came and broke most of them and he just made ...
something else up right there on the spot.;The arch he created was a little sparce.
Contact
73605 Dinah Shore Dr, Palm Desert, CA
Arrangements Floral & Party Design