We chose the Sands for our reception (we outsourced the beach wedding to another company as it would include photography services) due to the location being on the beach and the ve...nue itself being lovely. We also planned a Bachelor/Bachelorette party the evening before the wedding, using one of the Sands' meeting rooms. Our first event coordinator (Joe) let us know that they had a basic set up for the tables and we could choose linen colors. Otherwise we could decorate the tables ourselves however we chose. There would be no menu tasting due to the small size of our wedding. We were offered a 10% discount on food/beverages for choosing a Sunday evening date, which we did.
Out next event coordinator, Mercedes, (Joe was fired or quit?) was great. She was clearly working to elevate the Sands' wedding services. Her planning was more inclusive and our pricing (we had signed a contract and placed a deposit) was honored. We were provided with additional choices for decor and invited for a menu tasting which was wonderful. Mercedes was very responsive and detail oriented, which made me feel much more comfortable and confident with the Sands.
Two weeks prior to our wedding date, Mercedes was fired and Megan took over as the event coordinator. Fortunately she had access to all the details, notes, and emails from the previous months of planning. Needless to say, my fiance and I were were upset and felt very uneasy. Megan and her staff worked very hard to show us that they were on top of things and that out party and reception would be wonderful. Aside from a couple minor hiccups, both events were absolutely fabulous.
My biggest disappointment aside from going through 3 event coordinators, was the fact that the drone footage of our wedding ceremony was never provided to us despite my reaching out by email and text to Megan (maybe she quit or was fired as well???) nor was our money refunded for that particular service.