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out of 5.03 reviews
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This place has the worst customer service and will take your money. I gave them a deposit for the venue and within 48 I had to cancel. Sadi would not give me ANY of my deposit back, telling me per the contract. I never received a contract or signed a contract. All I got was a text with prices for the venue. Stay Away
Guests went home without food cos these guys refused to give them a plate to eat.
Completely dissatisfied. These guys are fine throwing food than feed guests. My team of photographers and videographers did a sweet 16 birthday and after then shoot at 10:00 PM when we went to get some food, there were no plates. when asked they said they are out of plates. I think this is the only event center that does not have plates to feed guests. When asked, they say they only had 100 plates and all were taken. They are ok to throw all the food than feed guests.
If you are hosting your party here, make sure to check about the plates and glasses. Or ask your guests to bring their own plate and water so they don't starve.
For a year, I was paying off my wedding, and this was my venue of choice, but 11 days before my wedding, my 29 year old son died, from a heart attack, out the blue NO Medical issues, what so ever, Sadi and his wife both knew of my son as they met him before, at a interview for their restaurant across the street from their venue, he never worked they only wanted to give him 10-15 hours a week, long story short, they are so money hungry, I needed $1500 back on my venue or credit to change date, for the unseen death of my son, to pay on his funeral ...they offered to give me only $500, after he said he would do $1000, which I was grateful for, after we agreed, he cowardly texted and said he could only do the $500 after I left from talking
to him in person, it took him about a week to pay it, I had to come get it the same day of my son's viewing.... they care about nothing but the money, he knows how much I struggled to pay for our wedding, my 1st wedding ever at 52 years old.... Just make sure NOTHING comes up, you will not get any money back, even if someone dies... I could not bury my son on May 27th 2023 and then get married May 28th 2023, my son died 5/15/23, I met Sadi about 1 week after he died, to try to resolve this he's IMPOSSIBLE, and he wouldn't, give me credit to change the date either...just be careful here, he has no heart speaks of God, but he's very evil when it comes to money... He even prayed with me, while he lied about giving me $1000 back... I thought of him as a friend, prior to this, I gave him all the Western decor in his restaurant... I hope everytime he walks in, he thinks how greedy he was...
Kim C.
Rest in heaven son
I didn't want to write this review, but I feel people need to know, what type of people Sadi and his wife are ... Before they choose a venue for their special day....
Contact
910 W Parker Rd
Ste 115, Plano, TX
Aurora Event Center
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