No photos yet
4.7 out of 5 stars and 18 reviews Best of Weddings (1x).
4.7
(18)50 West 47th Street 2005, New York, NY
About this vendor
B2C Jewels, established on the unique idea of making online purchase of jewelry easier, has grown to become one of the largest and most respected online jewelry stores. It is backed by a family which has been in the diamond industry as renowned wholesalers from the past 20 years. With an extensively vast range to select from and a strong infrastructure backing, you are sure to find your perfect jewelry piece.
Details
Rings
- Engagement Rings
- Ring Services
- Appraisals
- Custom Designs
- Engraving
- Financing Available
Wedding Jewelry
- Bracelets
- Brooches
- Cufflinks
- Earrings
- Necklaces
- Rings
Awards and Affiliations
2020 'Best of Weddings'
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
4.7
out of 5.018 reviews
We have received our wedding bands on the scheduled date. The representative who assisted us was very helpful and accommodating. She always sends us update and never missed a chanc...
e to email us back for any information regarding our purchased items. Our experience with B2C was wonderful!
Tina was great. When the Ring arrived, it was Great. Our only complaint is that they didn't do a very good job estimating how long it would take to make and deliver the ring. I...
f we had a hard need date, planning on their provided delivery date would have lead to serious disappointment. The ring took nearly double the estimated delivery time. Buy Early and you will be happy !
B2C jewels team was terrific. They helped in every step possible from choosing the ring to selecting the stone. I would strongly recommend.
Special thanks to Tina from B2C team with my purchase.
The diamond ring is absolute lovely!
The staff are so nice!
Great experience.
Very professional, very helpful in the process and excellent communicator.
I was searching online for rings and that's how I came across B2C Jewels. I was a little sceptical about them since I had not heard of them before but after talking to Tina and wor...
king with her during the process, I got confidence in them. Tina was instrumental in walking me and my fiance through the entire process. She shipped us multiple replicas to get more comfortable before selecting the final ring. We are extremely happy with the purchase. I would highly recommend B2C Jewels.
This is an Apology tendered without admission and without prejudice to any of my rights and the same should not be construed as an admission of any criminal or civil liabilities. I...
Devanshu Swadia, hereby state that my mobile number +91-9867359572, was been maliciously used by some anonymous individual to create three spurious and pseudo email I.D., i.e. jmzeop@aol.com, randy5838@yahoo.com and maxecko@yahoo.com and through these email I.D., have caused to post libelous, slanderous and defamatory reviews of my previous employer M/s. Digicom Universal on the The Knot website. I state that the same reviews are only fictitious, misleading and beguiling views written by someone with a oblique motive to tarnish the name of M/s. B2C Jewels LLC company. I request that these fallacious reviews should not be taken into consideration by any person reading or coming across them in the internet. I further state that I have no intend, motive to defame or cause any losses to any company by creating any such false email I.D.'s and writing such negative reviews. If any such act/s is performed through any of my means or mediums, the same should be pardoned and exonerated.
Good customer service. I was pleased with my experience with the company. As always, when you’re making a purchase online and not seeing your product, you’re always concerned. I th...
ought they did a good job of assisting me with all of my questions and taking care of me every step of the way. I would recommend them to anyone to use.
Tina was very professional and knowledgeable. She is very prompt at answering my emails. It's a great experience working with B2C Jewels because their customer service is very goo...
d.
Excellent sales Team with good experience! And the diamond is gorgeous!
Overall we had great experience with B2C Jewels. Shane and his team helped us a lot.
I wanted to take a few minutes and let everyone know how great and easy this process was with Pascal @ https://www.b2cjewels.com/ She absolutely loved the ring and the whole proc...
ess blew my expectations out of the water. I researched so much my head was spinning and with the help of Pascal and the team at B2C she said yes (after a few tears).
Sue B
Aside from amazon, I have never had so much trust in an online retailer. And that’s saying a lot because an engagement ring is no small purchase. B2C and their guy Pascal, who help...
ed me with my order made me feel really confident that I was dealing with a legitimate business. About a week after I placed my order online I had my ring in hand. My now fiancée and I love it and after 3 weeks of wear the ring continues to show quality craftspersonship and true beauty. We are both very happy with it!
Deeb
I worked with Anthony at B2C Jewels and he so amazing.
I had to get my wedding ring replaced due to it being lost, so I was very eager to get it replaced as soon as possible.
I ha...
ve heard horror stories of lengthy delays between the jeweler and insurance company when it comes to payment or approvals or communication. I experienced none of those things. He answered all of my questions, responded to my e-mails quickly, and worked with the insurance company to ensure there was no delays. I would definitely recommend B2C Jewels.
B2C was great! I purchased a ring through B2C and worked with Johnny. The transaction was smooth and seamless! Would definitely recommend.
When making THIS BIG of a purchase, think twice about B2C. Their low prices clearly came at a cost to me (unimaginably long delays, poor stone quality, incomplete refunds after m...
y return, unnecessary stress and worry.)
I couldn't have been more excited when I placed my engagement ring order with B2C 22 days in advance of my proposal. B2C promised delivery within 10 days, so I thought 12 ADDITIONAL days of buffer (1.2X the stated lead time should be plenty)! After my ring did not show up in 10 days, I was told my ring would arrive 4 days in advance of my proposal due to a production quality issue. Eight days later, still no ring! Every day thereafter I was told it would arrive "the next day." To my dismay, the day before my proposal, I STILL HAD NO RING. I finally had to send a friend to B2C's New York location to inquire in person about my ring before it finally was shipped to me, arriving only a few heart-pounding hours before my proposal.
When I finally opened the box to inspect my big purchase, I could not have been more disappointed. The ring's center stone, which I had been promised as "eye clean" or with no inclusions that were visible to the naked eye, had very visible inclusions. After my proposal, these inclusions made my fiancée’s inspection of the ring quite embarrassing, not to mention the inspection of all her friends and family thereafter. In addition, the stone shipped with a clearly visible misaligned side stone.
After the proposal I called B2C's customer support team who promised to make up for all the trouble they had caused. After so much frustration I was reluctant to do business with them, but for the right economic incentive, I was willing to do so. After many phone calls with B2C, I finally found a suitable replacement diamond. Then came the big slap in the face. For all my trouble, they offered me only $14 off the price of the diamond!
Needless to say, I refused their offer and returned the ring. Even more trouble was ahead when they shorted my return by $50, saying the appraisal fee was non-refundable - even though the return was due to their own errors. Only when I threatened to take to social media did they finally return the rest of my money.
This should have been a joyful time but instead working with B2C added stress and frustration to my proposal. I can't think of a worse customer experience. Please think twice before working with B2C.
In the end, I ordered the replacement ring from Yadav Jewelry and couldn't be happier with my purchase.
Contact
50 West 47th Street 2005, New York, NY