He was very nice to work with. He was extremely professional and even piped for us over the phone as a test since we were from out of town and unable to meet him. His pricing is extremely reasonable, and everyone enjoyed his performance. He pip...ed for our ceremony while our guests were waiting for the ceremony to start and during the processional and recessional. He was accommodating of the fact that he couldn't pipe with in a certain distance of the horses on the carriage we rode so they wouldn't be scared. I would hire him again in a heart beat.