Barmakian Jewelers

helpful. Awesome place and highly recommend going here for any jewelry.

at Barmakians, specifically Murat. My fiancé and gave a deposit for our diamond here and ended up choosing a different diamond elsewhere, mainly because we were falsely mislead about the value, characteristics, and authenticity of the diamond we chose, hence why we returned it to them. At that time Murat happily agreed to refund us and apply $2000 of the total deposit to any other item(s) in the store. We just returned to pick out gifts for our loved ones overseas. When we returned, not only did Barmakians claim that they “had no record of our purchase” but they also stated that they would no longer honor their offer to apply the $2000 there. We even asked if we could apply that amount to a wedding band instead - Murat also refused and claimed that he never made such a promise to us. Gone are the days of trusting people with their word. I urge you to take your money and time elsewhere or tread very carefully should you choose to bring your business there. An engagement is an extremely special time and this has been extremely upsetting to us and we truly would not want anyone else to go through what we just went through. We are absolutely appalled and disgusted with the unprofessionalism we have dealt with, not to mention embarrassed. We were flat out lied to. I have never in my life written a review online but this type of disrespect and deceit should be made known. I hope this may offer some insight to those looking to invest a significant amount of money on a emotional purchase for a loved one. We are so very disappointed. I would highly recommend seeing Donna DePrisco including her employees Elaine and Aaron as an alternative.

I would never recommend buying an engagement ring here. Below are just a few reasons why, mostly all relating to customer service: 1. Time management - My fiance purchased my initial ring from Murat, so we were therefore only permitted to speak with him regarding any desired changes. We tried three times to go in and speak with him, each time we called ahead to make an appointment,and each time we were told we did not need one. Every time we went in we had to wait over an hour to have a conversation with Murat. This was a blatant disregard for our time, a better system is imperative. 2. Impersonal "used-car salesman" approach - I was interested in making changes to my ring, as the initial ring was set in a setting I did not like, with yellow gold prongs, which I did not feel were secure enough. Additionally, I wanted to look at other diamond shapes. Murat was happy to do this, at a cost of course. Murat charged us every step of the way, for the setting, the diamond and sales tax (AGAIN!). He up sold (over $6,000) on the same size diamond. We felt rushed in making the decision as we had already been in three times to see him and did not want to keep returning. He was so salesy through out the whole process with no consideration to the fact that my finance is 28, chose the wrong ring, and was just trying to make it right. When I talked to other jewelers, they told me had we bought it through them, they would have allowed a complimentary change in setting because that is best practice in the industry. The whole experience was disgusting. I can't stress my distaste for this place enough. THINK TWICE BEFORE USING THEM!!! Making changes will cost you!

a woman who was a bit difficult in not understanding the band I was looking for, so when she finally showed me what i was looking for, I was relieved and frustrated all at once. In the end I got my dream setting!

quality. The employees are polite, professional, helpful, and best of all I didn't feel like they were begging me to decide on an expensive piece. They are welcoming and generous. Although I don't have much to compare it to, I feel like the price is very reasonable for the quality of the jewelry that you get at Barmakian. I wouldn't have done it any other way.

t back to life! If you're looking for beautiful, fair-priced, high-quality craftsmanship you can't go wrong with Barmakian. We are so glad we were referred to them, & look forward to working with them again in the future. Bravo to a remarkable team of professionals!!