Barmakian Jewelers

rprised me with diamond hoops from Barmakian, too! I have become a Barmakian customer for life.

ry helpful and everything was laid out beautifully. We’ve gone back a couple of times since then for cleanings and slight resizing and everyone is always helpful!

g (minus center stone) is from here and while it came out beautifully, the staff has killed any chance of me shopping here again. I should have seen this coming as the first problem was picking out an engagement ring. We had the sales associate Chris. When I told him I wanted a 6-prong ring he literally made a disgusted noise and said "no you don't". When I pushed back and said yes, I really do he told me they didn't have many as they are "not popular". I walked around the case and found more than one and made him pull them out. That would not have been the end of the world, but it was rude and if we hadn't already looked elsewhere we might have left. REAL PROBLEM was today. I brought my ring in to be steam cleaned as I have a few times since it was completed. They looked at it through the loop and started asking questions. It started with where is this from. It's from there. "But not the center stone, correct". No - it's a family heirloom. Then it was taken aside after looking my fiancé up in the system where two women started whispering and pointing at it. Now I'm starting to panic like something is wrong. Randi Padernacht comes over and tells me there are two cracks in my center stone. This is news to me and not a cheap fix as the stone is 2 carats and has serious sentimental value. Randi tells me this in front of the people I'm with, without ever thinking of asking me to step aside or showing any sort of awareness that I'm getting upset or that this might be a PRIVATE conversation. She then makes me use the loop...which I don't know how to and am struggling to use. Who knows how to just do that?! All the while she's trying to point out "the cracks". I try and make a joke about feeling like they're pointing out all my diamond's flaws to give them a hint to be less RUDE and they're like no, no that makes it real but then keep on pointing out flaws in the quality. I'M NOT THERE FOR AN APPRAISAL! Just to get my ring cleaned! New policy says they have to check it over they said. Also, they had to point it out "because once I get it cleaned all the flaws will really show" (RUDE!!). Only still there because my wedding is in two weeks and they're sending me into a panic that my stone is falling apart. Once I manage to use the loop to see the "cracks" which are really inclusions that are part of a diamond that's not perfect, thanks for making it seem way worse. THEN I notice there is an actual chip on the edge in between 2 of my 6 prongs. I point it out and they're like yea, we were going to mention that next. What?! That would be the first thing to point out! At this point I'm beside myself as I don't have a clue how this could have happened. Never smashed it or even dropped it. They told me I probably hit it on my granite countertops or something. That it may not be a problem but totally could be and that I should look into potentially having it fixed so it doesn't completely get destroyed. Reminder - here for a CLEANING! When I said I'm very careful and haven't hit it they tell me I must have and that it's not possible it could have happened when they've steamed it in the past after it was set. I wasn't even blaming them, but they made sure to point the finger at me and tell me it was a careless accident like I can just replace a 2 carat diamond no problem. My fiancé and I don't have that type of money around to replace it even if it weren't an irreplaceable diamond as it came from his grandmother. I ended up saying no thank you to the cleaning while trying to swallow back tears from coming as I walked away. I felt like they were QUALITY SHAMING my fiancé's grandmother's diamond and didn't care about how any of what they were saying could affect me. My coworker still got her rings cleaned and when she picked them up Randi asked if I was alright and then gave her card. As if I would come back and work with her after the way she treated me. I cried in the car on my way back from the store. I will not go back and suggest if you have diamond you want set, you take it elsewhere. Or if you just want DECENT customer service in general RUN - look at all the 1 star reviews on YELP!

hase and they made sure we picked the right sizes. Looking forward to our big day to finally wear them!

e. Within minutes of my arrival, I was looking at the perfect diamond and band. Far beyond my expectations. Will definitely be using Barmakian again.

d with Randi who was such a pleasure to work with. She was very informative and was able to explain all the key factors to look for and consider when selecting a ring. She was able to help me find the perfect ring wile keeping budget in mind. I would highly recommend going to Barmakian for all your engagement/wedding ring needs.

ot crowed. She called my engagement ring difficult (it is a platinum round cut solitaire in a simple cathedral setting, 2 mm band), and I had to ask several times to try on bands that she said would "look better on my other hand" My fiancee is already nervous in jewelry stores, and we were really looking for someone to walk him through the options available, but we again had to ask multiple times to try on different rings. We have shopped at Barmakian several times before for men's watches and I can't say enough great things about the salesmen in the watch department. I also had my engagement ring resized there and they did a great job. But after this encounter I won't be coming back.

all the decisions. No pressure, no stress!! We left ..and I didn't realize that when I left the room for a minute phone numbers and emails were exchanged between them, and the ring was ordered. Boy was I surprised on Christmas morning with Beautiful diamond ring and a proposal from the Man of my dreams. The bottle of champagne was a wonderful bonus. ..that we were able to share for a toast. I would highly recommend Joe Kurker and Barmakian Jewelers. Looking forward to picking out our wedding bands.

ienced, dedicated and most importantly patient. Barmakians will not disappoint!

ng options! We love the service from the Natick store and it has now become our go to jeweler!

hey were very efficient in getting it resized. Their staff is truly professional and listened to both of us on our preferences and helped make these major decisions and purchases very easy. We also got our wedding bands there.

for always making my experience a GREAT one!

nd over the phone, but Jullie was outstanding and more helpful than anyone could imagine. The ring was more beautiful than we even imagined and the proposal went off flawlessly. Thank you so much.

ing for me, in a style that fits my taste and personality. I also found my "something blue" in a ring made by our engagement and wedding ring designer. I had my engagement ring cleaned at each visit to the store and was always happy and excited to see Jullie.

for our wedding. Nice place to buy bands.

num diamond rings from them, after looking at other stores and being unimpressed with their selection and staff expertise. I highly recommend Barmakian. The store is also gorgeous. Very classy establishment.

n individual diamond. We also purchased my husband's wedding band there, again with Wolff. We had come in a few times as he got used to the idea of a wearing a wedding band to try them on. Staff were always very patient with us, never pushing the sale. In addition, I had an heirloom piece refurbished for my wedding band and I purchased all of my bridesmaids gifts there. All staff were excellent to work with and worked to stay within my stated budget.

agement ring. They are professional, great at communicating, and really want everyone to walk out feeling satisfied with their service and their purchases. Barmakian then helped my husband and I pick out our wedding bands. They were so helpful and knowledgeable. We went in a few times as we were unsure of our decision and each time they were great with us. They always called back when we needed a question answered or followed up promptly. They have such an amazing array or jewelry as well. Both my husband and I have received so many compliments on our rings! We will continue to recommend Chris Newton and the Barmakian team to our friends for all of their jewelry needs. Thanks for help making our wedding process so easy and fun. Thanks again!