While we were pleased with the price and enthusiasm this vendor was bringing to the table, things day-of went differently than planned. Dane, the owner, was supposed to be the one ...bartending our wedding, as we had planned. Morning of, while I (the bride) was getting hair and makeup done, I get a text from Dane that two bartenders were coming in his place, along with a text from one of those bartenders directly. This was very overwhelming to be told last minute, and I had asked that all communication that day only go through my day-of coordinator, whom I had shared the contact information with multiple times.
The bartenders who ended up covering the event were very nice and did a great job, but the last minute switchover was quite stressful to me. We had even had a phone call close to the wedding to make sure everything was on track, and I was not under the impression this switch up was going to happen. While I know sometimes life gets in the way, a more advanced notice would've been appreciated.