Baxter's Fine Jewelry

find the perfect ring and when there were slight changes I thought I would like better they went right ahead and customized it and showed me a rendering. I just recently picked up the ring and it came out amazingly and the process was so simple. The thing I love about the place is if anything ever happens to this ring (which it won't) they fix it right on site. I am so glad we went here and I can't wait to go back for our Bands.

gement ring there! I had a very unique band on my engagement ring, so I was at a loss on what would 'fit' for a wedding band. After working with Joe and Paul, they made my ultimate dream come true by custom making my wedding ring with my grandmother's wedding ring. Throughout the process of buying and customizing our rings, the Baxters 'Family' was a joy to work with. You cant go wrong with Baxters.

gagement ring so it was shiny and bright for the wedding! I wish I'd started my search here to make it easier but I certainly ended it here and will certainly be coming back!

ngs designed here and now my husband and I had our rings designed here as well. Kevin helped my husband design my engagement ring. After our engagement, the first thing we did was go back to Baxter's and have Kevin help us design our wedding bands. They are so personable and work within your budget to create something more than just a ring. Our family won't go anywhere else for fine jewelry.

ick it up, only to find out that they messed up on the engraving and didn’t think to tell me. They actually thought I wouldn’t say anything. They engraved the watch so the wording was slanted and diagonal instead of straight and center in relation to 12 o’lock, the watch was straight. when you tilted your head to the right. They told me “no one was ever wanted it the way I wanted it and they did it straight based on where the brand name was on the back of the watch”. First of, who in their right minds wants to cock their head to the side to read an engraving? Secondly, who cares what everyone else wants. It is about what I wanted. They should have just admitted they made a mistake. They were not eager to remediate the issue either and instead made me feel like I was unsatisfied for no reason. I demanded they fix it. Be it new watch or new back of the watch, they need to fix this mistake they made on my sentimental wedding gift. Fast forward to the end of July when the watch was ready after multiple follow-ups on my end regarding the watch’s status and multiple visits to the store, my watch was ready. I spoke directly with the owner. I told him the quality of work and customer service was atrocious and I was not asking for a lot. Had I not been proactive and this happened later in the year, who knows if I would have had the watch done by the wedding date. I told the owner my husband and I gave them a lot of business. My custom designed engagement ring, both mine and my husbands wedding bands, came from Baxter’s. We sent our friends there, who also customized his wife’s engagement ring there and my family as a whole has provided Baxter’s with a lot of business and I was shocked with how unprofessional his staff was. The owner gave me the watch and told me when I need new batteries for the watch to not bring it there. I could not believe this was coming from his mouth, but then again if his employees are going to behave like this, well they say “the tone is set at the top”, so suffice it to say, I can’t be entirely shocked. My husband and I will also never be shopping at Baxter’s ever again.

ter's for all of our jewelry needs. When it came time for our wedding bands there was no where else we would go. Baxter's created a wax mold of my band to make sure it fit well with my engagement ring and they suggested a slight curve in the band to allow it to sit flush with the diamond on my engagement ring. We will continue to use Baxter's exclusively.

with 2 custom Baxter designs and am so happy with our purchases. I'm convinced their jeweler Sarkis can do just about anything!

riendly. I would definitely recommend them!

one if you don't find one you like. Very professional. I highly recommend coming to Baxter's! Happy Customer.

and helpful the staff was, that we even bought both wedding bands there!

st (who works in the jewelry industry-he said that all of the jewelry manufacturers in the state go to Baxter's because they have true full in-house design service). When we went in, and looked around with the help of some terrific and knowledgeable employees who showed us some recent work they had done and other styles in the case. We decided to design a ring using my original diamonds. I came in later to try on wax molds of the rings and gave the "go ahead" to cast the design. We picked them up, I was not prepared for how absolutely gorgeous they came out! The rings, though very similar to my original style, were enhanced and the setting of the diamond was tremendous!!! The craftsmanship of the jewelry is nothing short of spectacular. The owner came over to thank us for the business and was very friendly. He is clearly talented and why this family business has been around for generations. I can say I will never shop for jewelry anywhere but Baxter's!!!!

sband exactly what he wanted. We ended up finding my band there too, after they helped us find a band that matches my e-ring beautifully. Also purchased Alex and Ani necklaces for my bridesmaids, which they gift wrapped beautifully. Baxter's is definitely our go to jewelry store from now on!

Due to my ring's shape, a straight band would not sit correctly, so Baxter's designed a ring that would fit my engagement ring (and budget), but could also be worn alone. I came back to Baxter's to resize an old ring for my mother that she hasn't worn in over 30 years. Baxter's took great care in keeping all the fine details of the ring, and cleaned it up so nicely This place is one of the gems of Rhode Island!

ter's has it all. My husband was able to pick out my dream Hearts on Fire engagement ring and wedding band with their fantastic guidance...and you guessed it, I LOVED THEM! I went to them when I needed to pick my husband's wedding band and they were able to help me feel secure that I made the right choice. We always make sure to visit Baxter's whenever holidays such as Christmas and Mother's Day roll around. They always have a lovely selection and even have some great sales.

! Their customer service exceeded our expectations.

ach step of the way, from designing, to selecting stones, from the plastic rough draft to the final masterpiece, my husband was able to easily navigate the world of fine jewelry with their help. The result was a breathtaking one-of-a-kind piece that still renders me speechless. And the price was right (we're a single income family)...who knew custom work could be so affordable!

alls...the service they received here was amazing and they even helped my fiancé customize my ring... I was floored when I saw the ring, it was exactly what I wanted and beautiful beyond words. The ring was a little big and I had to take it to be resized and they did it the same day for me so that I could wear it out for holiday parties! Everyone who works here is beyond friendly and helpful and I would totally recommend this place to anyone for any kind of jewelry needs. They really go the extra mile to make sure you are happy and satisfied. I even went back to have my wedding band custom made...Kim helped me and we designed something that fit perfectly with my engagement ring. I will def be going to Baxter's for any jewelry needs from here on out!

hand cut diamond, and we wanted a vintage look for the ring. John DiSabatino helped us out, he is the Director of Sales as well as a jewelry designer. He really spent a lot of time with us and had an amazing computer graphic done so we could see what the ring would look like. Well, the finished product is far above our expectation. My husband said, "It's not just a beautiful ring, but the most beautiful ring that I have ever seen", and I have to agree!

em for me. He picked out a really beautiful A. Jaffe engagement ring from Baxters and was really happy with the service. When we returned to pick out wedding bands it wasn't quite as easy finding exactly what we liked. It took a couple visits for us to decide and he selected a really great ring from Triton. I had Baxters design my wedding band to be similar to the one that went with my ring from A. Jaffe. It has the same euro shank,and in platinum and contours to my engagement band perfectly. Great pricing and really exceptional service.

of the process. Communication was constant with Baxter's and they were never pushy. My husband and I are both very pleased with our jewelry and will DEFINITELY be coming back for more.

lso purchased there, along with countless Alex and Ani bracelets. The staff at Baxters make you feel so welcomed and will go out of their way to assist you. They are very knowledgable and carry such stunning, one of a kind jewelry. My husband and I had such a pleasurable experience at Baxters that we won't go anywhere else!

were always met with a smile and a can-do attitude. We have found our Jeweler for life.

ful! We then got our wedding bands there and they have been top notch from start to finish. They always clean my ring every time I go in and are always there to answer any questions I may have. Thanks to Baxter's for making our engagement/wedding ring experience the best it could possibly be.

g in the future i would go back to her !

ngs from them as well, wonderful and the least expensive for the K of gold we chose.

um plated a week before the big day and they were able to get it done quickly (got it back the same day). The next day I noticed that the diamond was loose, and that some of the fine designs on the side were wiped off, and we took it back. They were able to fix the problems free of charge, and got it back to us that day.

siness and do not work off of commission so they do not try to rush you along. When they made a slight mistake with the sizing of the rings, they fixed them right away with no problem at all. We love our rings! Thank you!