Bayfront Marin House

planned to honeymoon in Jacksonville and after checking into our room in Jacksonville Beach and being totally dissatisfied I called Marina the events coordinator at Bayfront who helped us plan our wedding and asked if we could please get a stay at their beachfront property. She got us a room and we drove straight there to celebrate our honeymoon for the weekend. The Bayfront property is incredible, and we had another incredible experience at their beachfront location. Clean,kind,AMAZING breakfast and the BEST views at both properties. The best of both worlds. No regrets! If you are considering a stay with these lovely folks don’t hesitate! Thank you for everything Marina and staff, you made our small wedding dreams come true.

ve rooms at the Bayfront Marin House where we stayed along with our guests. Everyone loved it. The rooms are each uniquely decorated. The breakfast is gourmet standard. The happy hour was a nice extra. The staff was exceptional. I would highly recommend Bayfront Marin House

dances. They were rude to our guests. Rude to us. The advertised package was not what was advertised. The coordinators were agitated and short with us. The kicker started around three hours before the wedding when a groomsmen arrived with our toasting flutes, new Saks Fifth Avenue. I took them out of the box, inspected them both. I showed them to my Bridesmaids and the owner of The Beauty Bardot (they are amazing btw). I re-wrapped them, placed them back into the box and handed them to one of my bridesmaids. She took them down the stairs to the gazebo where Marina was hanging the drapes. She told Marina "Be very careful with this box, it's the toasting flutes, they are very delicate". Marina walked over and said "Ok, I will put them somewhere safe". Then she picked them up under one arm with the drapes in the other and headed to the office. An hour later Anna came to my room and said "I have to tell you that when we took your flutes out of the box, they were broken" I asked what happened and she replied "We don't know, all we know is that when we got them they were already broken" I was upset. They told my husband and offered to let us "borrow" some flutes. They did not apologize. They did not offer to make the situation better or help in any way. Anna seemed agitated and snippy. We were told our guests were snapped at and asked to leave the office/dining area because they had snacks out "just for the guests of the B&B" this could have been managed better. The photographer Amy Ayers (who is great also btw) and Anna/Marina did not communicate well or at all. We were rushed and didn't get to some of the toasts. I was unable to dance with my father. I never spoke to any of my guests. Anna did call and ask the carriage to delay a bit. Things should have been planned and communicated better. Nothing was said that evening about the flutes. Marina simply said "I will be here when you check out tomorrow". So that left me to wonder, worry and fear the inevitable confrontation the next day. Which ruined my wedding night completely. We ended up just going to sleep early. The next morning we received breakfast in bed, but they did not bring 70% of what we asked for. No coffee, no water, no bread or oatmeal. They just brought Mamosas and eggs benidict. Which was very good, but I could have used coffe and water. It was a small breakfast. After we were packed we went down and met Marina. We asked about the flutes. She said she was going to get the owner, Mike. He came out and repeated they were broken already. He was so dismissive and smug it was absolutely disgusting. Terrible business sense. He insulted us directly saying we were lying. Finally after I told him all the witnesses and how my children accept responsibility even if there is an accident he said "We are in no way responsible, but we will refund part of your bill for the cost." Then haggled over the price. I am a patient person. I took the time to write this. This man does not deserve your business. Do not let them ruin your wedding with this behavior.

tire Inn for 2 nights with our rehearsal dinner being on the lawn. so we thought. I sent out invitations and our website recommending people stay at the Inn. When my guests called to book rooms, guess what, No record of our party. In fact, they had already booked out the bridal suite we wanted with outside guests! I called and spoke with Brian, event manager, he was very apologetic and assured me "this is not how we do business" and got the remaining rooms blocked and offered us a second Inn (Bella Bay) for our guests as well. My bridesmaids tried to book rooms at Bella Bay, guess what, It's already booked out with another wedding! I called Brian again, "this is not how we do business" Mike must have booked it and didn't tell anyone. AGAIN! So now I'm mad, but Brian tells me that I have to bite my tongue and go to Mike with kindness if I want to have my event at his property (it's already on all the invitations and people have already booked rooms at the Inn). BTW, this is my rehearsal dinner for about 50 people! NOT wedding! Over the course of the next couple months our guests have problems booking rooms because the night time desk person has no clue what is going on so I keep getting texts and calls from our guests with confusion and frustration. I call and email and ask about room bookings at least weekly to see how many rooms are left. Brian lets me know what's available and I have them booked. One month out I find out the Bridal Suite is now open because the guests shortened their stay. It's too late to book a $400 room now since we already rented a house. The SUNDAY before the party (THURS) he tells me I have 2 open rooms on Thurs and that we are responsible for them (approx $550) and we are responsible for that bridal suite as well that was never available to us (almost $400/night room). I felt robbed! Felt taken advantage of. This whole time I have to bite my tongue because they hold all the power with our party! We agree to split the difference and take the bridal suite for the 2 nights and they agree to drop charges for the 2 open rooms on Thurs. I had been asking for weeks for an itemized bill... never got one. I had to go through room rates, and emails to come up with a total for the party and room rentals. I was then told that my guests would need to pay the remainder of their room balances prior to them checking in because the "owner was uncomfortable with that amount of money sitting out there." I had to call all the guests individually and let them know that their cards were going to be charged the remainder amount before they even check-in!!! WHO DOES THAT! The party came... it was beautiful. Brian was amazing... I hope he finds a job somewhere else!!! Weekend is over... check my AMEX statement... you guessed it.. Not the dollar amount we discussed. Weeks go by of me texting and asking for a final bill.... I STILL DON'T HAVE ONE!!! So we disputed the charge with AMEX. They refunded a couple hundred dollars to us saying they charged us for an extra room, but still won't produce a final bill. Now I'm getting a threatening texts about attorneys... SEND ME AN ITEMIZED BILL SO I CAN SEE WHAT WE PAID ALL THAT MONEY FOR!!! 2 stars because it's beautiful! I would think twice before I held a large event there... they aren't prepared!!!!

rs and came out and spoke with us. We truly felt special and will remember our stay forever!

f us could have dreamed. We will be forever thankful that we were lucky enough to have had such a wonderful and kind group of people to take care of us at such a special place.

d we loved our room while we were there. The food was amazing and the staff was really great.

food was AMAZING and the atmosphere is just very relaxed and super romantic!

s hotel has the prettiest rooms, best beds, and great location with a view of the bay. I loved it so much that I rented the suite for my bridesmaids the night before our wedding so we could have our "getting ready" photos done in the room.