BBA Luxury Weddings

ven though the cancellation happened only 3 weeks after contract signing and no decor work had been done - no designs, no mockups / renderings, no new decor purchased. They assured our family the deposit would be applied to a future event, which is stated in their contract. When we later tried to use that credit, they stopped responding and completely ghosted. After initial hostility over the phone, BBA ignored emails and calls altogether, breaching their contract and keeping the down payment. On top of this, there were constant mistakes and promises that were never kept. A wedding planner should reduce stress, not create it. Save yourself the headache, do not hire BBA Luxury Weddings & Events.

cant deposit for decor services. Unfortunately, our wedding had to be canceled only 3 weeks after signing the contract. We provided 10 months notice before the wedding date, giving them ample time to rebook another client - which I had to personally facilitate by finding someone to take over our venue date, which BBA said would not be possible. The venue told me this was ample time to find an alternate client, especially as it was peak wedding season - the first indication that BBA was deceptive. At the time of cancellation, no decor work had actually been performed. There were no design mockups or renderings as promised, no custom decor purchased, and no decorating services provided. After cancellation, I was told the deposit would be credited towards a future event. Their contract states: "Should, for any reason, the date of the event change... previous deposits will be rolled over towards the new contract and date change." Based on that , I reached out to use the credit for future family events and proposed new event dates. Instead of honoring the contract, they simply stopped responding. Emails, calls, and follow-up texts went unanswered. They refused to honor this credit as previously promised. When my parents politely reached out to discuss the matter, they were met with hostility and were yelled at instead of being treated with professionalism. This wasn't an isolated issue. Throughout the planning process, there were repeated mistakes that I had to catch myself. I frequently found myself communicating directly with vendors to fix issues they caused through miscommunications or inaccuracies. A planner should remove this rework, it left me wondering what I was paying for. The numerous red flags: - We were initially led to believe they could secure our preferred venue, which influenced our decision to hire them. After we signed, we were told it wasn't possible and were pushed toward an alternative venue that was more convenient for them. - The decor proposal they presented was 3x our stated budget, despite us being clear about our budget. It felt like aggressive upselling rather than thoughtful planning. - I was consistently able to negotiate better pricing directly with vendors myself than what BBA obtained for us - including our photographer, saree draping services, and DJ. The biggest disappointment was their attitude after our wedding was canceled. There was no empathy or effort to work towards a fair resolution, just complete silence. The combination of: - not actually performing any decor design work - refusing to honor the promised future credit - repeatedly ghosting communications - numerous planning errors - being defensive and treating my family disrespectfully made this an incredibly frustrating and disappointing experience. There are many talented South Asian wedding planners and decorators who communicate honestly, respect their clients, and stand behind their commitments. I cannot recommend BBA Luxury Weddings & Events and would strongly encourage couples to consider other planners instead.

ficient because at that point our wedding was almost 3-4 months out. Though I had already chosen my vendors, since my family is in the industry, arma and her team were very helpful in taking the tasks needed off my plate. They made sure to answer all my texts, calls, and vendor meeting calls. The day of was very stressful for me, but her team worked fast to resolve anything I needed. I have nothing but fond memories of the entire wedding weekend, which means they did their job! I loved working with the team. Arma truly understood me and was there for me every step of the way. A wedding planner should be more than just someone who plays out your wedding. Always staying professional, respectful and putting her clients before herself, I would recommend arma!

ade It very simple for us to make decisions, which was really tough for us to do with the previous experience we had. It took us a while to write review but after our 1 year anniversary we realized we owe BBA a raving review. We got our dream wedding we wanted. We are so glad we did full planning and If you get an opportunity to work with BBA ask for Arma herself. Although, the rest of the team is phenomenal!